Jamie Ellison, Mba Email & Phone Number

Mount Pleasant, South Carolina, United States

Meet with super and end users to gain insight into customer needs and communicate vison across internal and external teams. Collaborate with Engineering, Consulting and Support to deliver new features for Netsmart products. Create epics and user stories to promote alignment during the design and validation process.Maintain and prioritize the product backlog to ensure timely delivery for new features and fixes.Validate new features and fixes against requirements acceptance… Show more Meet with super and end users to gain insight into customer needs and communicate vison across internal and external teams. Collaborate with Engineering, Consulting and Support to deliver new features for Netsmart products. Create epics and user stories to promote alignment during the design and validation process.Maintain and prioritize the product backlog to ensure timely delivery for new features and fixes.Validate new features and fixes against requirements acceptance criteria to confirm the solution will satisfy customer need. Show less

Provided expertise during client engagement to deliver workflow and solution design to achieve defined benefits.Acted as a primary consultant for the client’s solution troubleshooting, consultation, and knowledge transfer.Cultivated and sustained relationships with clients to provide appropriate escalation of issues, solution knowledge, and engagement support.Coordinated with teams to resolve escalated problems and issues using solution knowledge and expertise during installation… Show more Provided expertise during client engagement to deliver workflow and solution design to achieve defined benefits.Acted as a primary consultant for the client’s solution troubleshooting, consultation, and knowledge transfer.Cultivated and sustained relationships with clients to provide appropriate escalation of issues, solution knowledge, and engagement support.Coordinated with teams to resolve escalated problems and issues using solution knowledge and expertise during installation, operation, maintenance or testing.Managed client expectations and ensure project delivery met goals of engagement.Guided solution teams on recommended methodology practices. Show less

Overland Park, Kansas

• Managing data by guiding customers through the process of data conversion.• Building environments according to customer requirements and standards.• Collaborating with solution team members to successfully implement Avatar software.• Creating Crystal Reports to complement individual client EHR environments.• Presenting demonstrations of overall Avatar functionality and workflows.

Topeka, Kansas Area

• Conducted market research by means of Qualtrics software and in person interviews.• Generated in depth competitive analysis reports.• Created wireframes to guide website construction.• Corresponded with physicians and PAs to design the product to fit client and provider needs.• Offered marketing strategies to reach patients and practitioners.

• Conducted a HIPAA audit with the intention of sustaining a safe and private hospital setting.• Presented the HIPAA audit findings and risk assessment to the LMH Information Security Board.• Researched the effectiveness of the ER physician “voice-to-text” software and created a risk assessment.• Wrote and published the LMH Compliance Handbook to be handed out to all hospital employees and affiliates.

Assisted Professor Tailan Chi in the publishing of an international textbook.

Lawrence, Kansas Area

Assessed the current marketing strategies of a packaging and distribution company in addition to offering solutions (such as trade shows and business blogging) on how to obtain more clients.

Overland Park, Ks

• Cultivated effective relationships for the mutual benefit of the patient’s well-being as well as the profitability of the practice.• Composed the essential correspondence between the doctor and insurance companies.• Attended seminars on effective communication in the workplace as well as small business management. • Scheduled appointments, maintained patient charts, and recorded payments using Dentrix software. • Managed cash flow by calling on past due accounts, sending… Show more • Cultivated effective relationships for the mutual benefit of the patient’s well-being as well as the profitability of the practice.• Composed the essential correspondence between the doctor and insurance companies.• Attended seminars on effective communication in the workplace as well as small business management. • Scheduled appointments, maintained patient charts, and recorded payments using Dentrix software. • Managed cash flow by calling on past due accounts, sending statements, and working with accounts receivable.• Assisted doctor in a wide range of general dental procedures. Show less

Master Of Business Administration (M.B.A.), Marketing And Supply Chain Management; Certificate In International Business Management

Bachelor'S Degree, History