Jamie Deveney

Jamie Deveney Email and Phone Number

SaaS Customer Success Professional @ Force Therapeutics
Jamie Deveney's Location
Framingham, Massachusetts, United States, United States
Jamie Deveney's Contact Details

Jamie Deveney personal email

About Jamie Deveney

Jamie Deveney is a SaaS Customer Success Professional at Force Therapeutics. They possess expertise in account management, lead generation, leadership, online advertising, competitive analysis and 29 more skills. Colleagues describe them as "I worked closely with Jamie for over 5 years. The day I met him was one of the most challenging professional days of my career, yet our working relationship was only stronger as a result of this unique introduction. Simply put - Jamie is a true professional in the way he approaches his duties and work ethic. He is a natural leader that demonstrates the ability to learn from others, and teach / coach those who report in to him. He takes pride in working hard and finds satisfaction if getting the job done, in the most efficient and logical manner possible. He posses excellent analytical problem solving skills and understands complex software matters along with trouble shooting methods to ensure quality resolution. As a sales professional who has 13 years experience implementing Enterprise software to small, medium and large clients I would trust Jamie will servicing and supporting any and all clients I have ever work with. I consider myself and individual contributor, but if I ever start my own company one day I will hire Jamie in a “New York Second. ", "I had the pleasure of meeting Jamie the very first day he joined Monster as he entered the training classes, I facilitated. Jaime picked up knowledge and information quickly. He listened well and asked questions which reflected his understanding of what he processed. His easy manner, aptitude to pick things up quickly and his fun, caring personality stood him in good stride as he worked in various roles within the company. Jamie is a true professional, very dependable and knowledgeable. Jamie would add value to any organization he joins.", and "Jamie came to Monster a few years ago and attended my NHT program. He was a very fast learner, always asking questions and really had a strong interest in learning more. Over the years, I have seen Jamie grow into other roles within Monster and his product knowledge, industry knowledge and career path has lead him to many avenue's to travel. I would work with Jamie again in a heartbeat. I highly recommend you pick this candidate up!!"

Jamie Deveney's Current Company Details
Force Therapeutics

Force Therapeutics

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SaaS Customer Success Professional
Jamie Deveney Work Experience Details
  • Force Therapeutics
    Senior Client Success Manager
    Force Therapeutics May 2023 - Present
    New York, Ny, Us
    Founded in 2010, Force Therapeutics is the leading patient engagement platform designed to help clinicians intelligently extend their reach. Our platform leverages video and digital connections to directly engage patients at every step of the care journey – from the point of surgery scheduling, to post-op recovery and beyond.Backed by millions of clinically-validated patient data points and insights from more than 70 leading healthcare centers across the country, Force is proven to drive more effective recovery, lower costs, and achieve better patient outcomes.
  • Logrocket
    Senior Commercial Customer Success Manager
    Logrocket Apr 2022 - Mar 2023
    Boston, Massachusetts, Us
    Founded in 2016, LogRocket's goal is to make every experience on the web as perfect as possible. We're solving a huge challenge for product managers and developers - understanding the user experience. LogRocket is the first system that gives these teams complete visibility into their customer's experience using their web apps - through pixel-perfect replays of user sessions and clear insight into logs, errors, and network activity. We've already attracted an elite roster of over 2,500 customers including Reddit, Ikea, and Airbnb, just to name a few. Our focus is on building software with care and craftsmanship and our engineering blog posts offer a taste of that.
  • Definitive Healthcare
    Senior Customer Success Manager
    Definitive Healthcare Apr 2020 - Mar 2022
    Framingham, Massachusetts, Us
    Definitive Healthcare is the leading provider of data and intelligence on hospitals, physicians and other healthcare providers. Definitive Healthcare’s data provides clients with the analytics and insight needed to effectively segment and research the healthcare provider market.
  • Parsons Strategic Consulting
    Consultant
    Parsons Strategic Consulting Jun 2019 - Apr 2020
    Parsons Strategic Consulting is a marketing and technical consultancy that solves client problems with a keen focus on results that are measurable and actionable. We know, it sounds lofty. But, we can do this because we are discriminating with whom we choose to work. We listen to clients and their problems, but we are also direct about what we can achieve together.Think BS-free.Think real conversations.Think real world solutions that can be applied now.
  • Gracerock
    Consultant
    Gracerock Jun 2019 - Dec 2019
    Sudbury, Massachusetts, Us
    GraceRock offers consulting services in product execution, operations management and talent strategy (both internal and external). Founded by Mary Grace Hennessy in March of 2018, she brings to GraceRock 20 years of HCM product delivery experience having lead product management and strategy at BrassRing, Taleo and, most recently, SmashFly.
  • Smashfly Technologies
    Team Lead, Customer Success
    Smashfly Technologies Jan 2018 - Apr 2019
    Concord, Ma, Us
    While retaining my duties as a CSM, I was elevated to Team Lead of the Customer Success Management Team. Team Lead duties included being the Customer Success Recruitment Analytics SME, CSM coaching, supporting the Director of Customer Success and knowledge transfer across the team.
  • Smashfly Technologies
    Customer Success Manager
    Smashfly Technologies Oct 2016 - Jan 2018
    Concord, Ma, Us
    In my role as a Customer Success Manager at SmashFly, I was responsible for not only the health of the portfolio in which I was assigned but also the growth of our client base. A CSM at SmashFly is the main POC post-sale for all clients. I helped clients navigate through Implementation, Training, Integrations, Career Site Launches and delivering large-scale Email Marketing campaigns. As a trusted advisor to the client, a CSM is very influential in the client’s overall Recruitment Marketing strategy. The job required expertise in several areas including Talent Acquisition strategies, Recruitment Analytics, software integrations and digital job advertising.
  • Careerarc
    Senior Client Success Manager
    Careerarc Mar 2013 - Oct 2016
    Burbank, California, Us
    As a Senior Client Success Manager, I was a key advocate and consultant for CareerArc's Social Recruiting platform clients. My responsibilities included advising clients on social recruiting strategy, client campaign optimization, recognizing and addressing additional service needs, and client satisfaction and retention. As social recruiting is an emerging practice, much time was spent guiding clients through CareerArc's software platform to ensure adoption and ROI.
  • Monster
    Product Optimization Analyst
    Monster Jul 2011 - Dec 2012
    Weston, Ma, Us
    Using deep-dive product analysis, worked with customers to recommend and implement strategies to optimize customer performance. Created and conducted onsite and remote performance reviews with key clients. Performed recruitment industry and competitive analysis for internal leadership. Executed full-scale online recruitment campaign management to ensure smooth delivery and maximize results.
  • Monster
    Team Lead - Enterprise Service Northeast
    Monster Jun 2009 - Jun 2011
    Weston, Ma, Us
    Worked as Team Lead overseeing 10+ Service Account Managers. Led team responsible for delivering dedicated service and technical support Monster's most valued accounts. During time as Team Lead, still continued to manage my own portfolio of major clients.
  • Monster
    Enterprise Service Account Manager
    Monster Sep 2007 - May 2009
    Weston, Ma, Us
    Provided dedicated customer service to large portfolio of Fortune 500 clients. Managed account structure, product implementation, performance reporting and technical issues for all accounts and users. Partnered with Sales Team to maintain customer satisfaction and grow business.
  • Monster
    Customer Service Representative / Sales Helpdesk
    Monster Feb 2007 - Aug 2007
    Weston, Ma, Us
    Took inbound calls from Monster jobseekers and employers to solve techncial issues with accounts. On Sales Helpdesk worked with internal Sales team on number of issues, questions and provide performance reporting. Handled multiple queues on phone, including both listed above and other verticals like Newspapers and SMB.
  • Wyndham International
    Front Office Supervisor
    Wyndham International Jan 2005 - Mar 2006
    Us
    Managed day to day operations of Front Desk including hotel occupancy, real-time guest requests, tour group check-in and information. Worked as supervisor to team of 6 Front Desk agents.

Jamie Deveney Skills

Account Management Lead Generation Leadership Online Advertising Competitive Analysis Management Customer Retention Crm Recruiting Training Online Marketing B2b Cold Calling Salesforce.com Call Centers Sales Process Social Media Marketing Customer Relationship Management Product Marketing Enterprise Software Social Media Customer Satisfaction Networking Saas New Business Development Marketing Strategy Team Management Sales Business Development Marketing Recruitment Advertising Business To Business Strategic Partnerships Software As A Service

Jamie Deveney Education Details

  • Butera School Of Art
    Butera School Of Art
    Graphic Design
  • University Of Massachusetts Dartmouth
    University Of Massachusetts Dartmouth
    Graphic Design
  • Waltham High School
    Waltham High School
    1999

Frequently Asked Questions about Jamie Deveney

What company does Jamie Deveney work for?

Jamie Deveney works for Force Therapeutics

What is Jamie Deveney's role at the current company?

Jamie Deveney's current role is SaaS Customer Success Professional.

What is Jamie Deveney's email address?

Jamie Deveney's email address is ja****@****hoo.com

What schools did Jamie Deveney attend?

Jamie Deveney attended Butera School Of Art, University Of Massachusetts Dartmouth, Waltham High School.

What are some of Jamie Deveney's interests?

Jamie Deveney has interest in Concerts, Music, Sports, Art.

What skills is Jamie Deveney known for?

Jamie Deveney has skills like Account Management, Lead Generation, Leadership, Online Advertising, Competitive Analysis, Management, Customer Retention, Crm, Recruiting, Training, Online Marketing, B2b.

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