● Recruit 400+ transfer and first year students yearly by serving as a point of contact for prospective students through effective communication and exceptional customer service, utilizing Ellucian CRM Recruit to track application statuses. ● Track required documents, enrollment history, grades, account holds, and financial aid through Ellucian Banner to secure information and manage files appropriately. ● Evaluate transcripts to determine student eligibility, for admissions, scholarships, and transfer credit.● Travel to community colleges throughout Kansas, surrounding states, and community events to promote university resources including scholarship opportunities, first generation programming, honors program, leadership opportunities, campus activities, and career/employment outcomes, resulting in an increase in campus visits and enrollment. ● Advise students on the admissions process through face-to-face, zoom, and phone meetings, providing wrap-up around support to guide them through each step of application, FAFSA, and orientation/enrollment process, addressing concerns to increase their understanding to aid in decision making. ● Built relationships with community colleges by collaborating with advisors to create academic plans to ensure a smooth transfer process, resulting in an established academic pipeline for Washburn. ● Assist students with exploring their ideal college experience by understanding their goals while providing recommendations for majors to explore, organizations to join, and programming to consider, improving overall engagement. ● Collaborate and coordinate with campus stakeholders, including Financial Aid, the Registrar’s Office, and faculty to understand processes, gain insight on new initiatives, and provide clear communication for the student population.

● Assist with advising students by providing information on the admissions and enrollment process, students life opportunities, campus resources, and individual financial aid packages. ● Analyzed and interpreted data from admission events by surveying student satisfaction; structuring events and content towards student needs to enhance impact in addition to the admissions acceptance rate. ● Created presentations for Enrollment Management strategic plans and assessment measures, providing visuals to communicate expectations for each individual involved and determine success for each outcome. ● Collaborated with faculty, facilities, student life, catering companies, and the scheduling office for event planning, ensuring seamless and organized results. ● Implemented an electronic internal process manual to provide an accessible reference for how to implement processes for current and future employees. ● Assisted with assessment by creating surveys and analyzing responses to make recommendations for change, resulting in a more efficient and effective student experience.

● Development a Parent/Family program proposal by researching successful programs and the role parents play in their students’ academic involvement and success, resulting in a newly created Parent and Family Program position to increase parent involvement and bridge the gap for additional support. ● Created a Commuter Student Involvement Plan to increase academic and university engagement, resulting in additional designated spaces, commuter-specific meal plans, and activities and programs tailored to their diverse needs. ● Engaged in weekly meetings and provide feedback to the Director of Student Activities regarding recruitment initiatives for Greek Life, new activities and events, and best practices to implement programming for non-traditional students, increasing student involvement, engagement, and retention. ● Partnered with internal and external stakeholders regarding events and program development, improving future collaboration initiatives and decreasing misunderstandings. ● Guided students from the Leadership Institute and advised student leaders with planning, organizing, and implementing the homecoming parade, enhancing their leadership skills and capabilities.

● Advised association members on compliance, by-law, and covenants, ensuring understanding of expectations and improving overall residential home values. ● Provided residents with updates on key events and critical association information via email, guaranteeing they were informed on neighborhood updates and increasing engagement.● Oversaw official communication by maintaining and updating the association websites, incorporating a mass email structure to distribute new information and correspond concerns to the board.