Executive Operations team member supporting leadership

Supported General Partner

-Managing 5-6 Administrative Business Partners supporting leadership across the Revenue, Finance, and Talent Acquisition, and Product functions-Supported ongoing manager team build out phase for a growing team-Handled manager responsibilities and individual contributor work while supporting C-Suite leaders

-Partnered with the CFO and Head of Investor Relations to increase efficiency and streamline workflow in day-to-day activities in working towards Asana's mission-Supported a fully remote investor relations roadshow, Analyst Day, public listing on NYSE and LTSE -Managed the Investor Relations email correspondence, built presentations and messaging to internal stakeholders, coordinated IR and Finance events management, and managed end to end domestic and international travel for executives and IR team-Built out Asana’s Investor Relations schedule, program, and coordinated with all cross functional partners--Supported Direct Listing in September 2020 and served as interim IR Program Manager driving process and program support for quarterly earnings and investor marketing; Built out Asana’s Investor Relations schedule, program, and coordinated with all cross functional partners

-Provided daily executive administrative support and strategic planning for cofounder and CEO Dustin Moskovitz and other C-suite leaders including CMO, Global Corporate Communications, Global Controller, Head of Americas GM, and Head of Customer Operations-Served in a dual role capacity as a direct support administrative business partner for C-suite leaders, and at the same time, was responsible as a team manager of up to 12 Administrative Business Partners supporting leadership across the Revenue, Marketing, CX, Finance, People Operations, Talent Acquisition, and Product functions-Successfully oversaw the programmatic and staffing dimensions of an extensive executive assistant team comprising over 15 members. Managed their professional growth and reported either to executive leaders or directly to higher management.-Leveraged strong communication abilities to coordinate cross-functional efforts, ensuring a cohesive approach to supporting executives' needs through effective teamwork.-Managed and scaled administrative team, including onboarding external partners for cost-saving measures, for a public company including policy and procedures, L&D programming, full circle hiring including terminations, performance management, and promotions-Established and maintained performance metrics for the executive assistant team, utilizing data-driven insights to guide decision-making and enhance overall team performance.-Collaborated with Organizational Strategy and supported all logistics, training and communications for Annual Planning initiatives including OKRs and Company-wide planning-Served as board liaison for internal partners and external board members

Led and managed team of 2-5 at events as part of the Field Marketing team that worked to implementing creative, grass-roots field marketing programs. As a Clif Crew member, I worked to support the maximization of opportunities for consumer exposure to Clif Bar products through direct consumer sampling, talking directly with target consumers about product features and values, and gathering direct consumer feedback.

-Served as executive assistant and point of contact for all 5 of the Senior Staff including the CEO-Managed the daily functions of the main office and HQ for Minerva-Supported the onboarding of new full time staff in partnership with external HR agency-Created programming and engaging office experiences for all students, staff, and visitors-Managed 3-4 student workers for outreach and flexible projects and coaching them on career pathing and development-Worked collaboratively with the Student Experience, Creative, Marketing, and Outreach teams to design and curate events, programs, and activities that engage prospective students and families, current students, and community organizations.

-Supported the 3 regional directors by serving as the executive assistant and point of contact for all incoming inquiries-Worked to support Alliance for Justice's West Coast Office in Oakland, as well as remote staff in Los Angeles, CA; Dallas, TX; and Washington, D.C.-Provided administrative and programmatic project management, event management, and logistical support for all events at the Oakland office and traveled for events regionally

-Managed and coordinated over 15 recurring weekly volunteer opportunities to engage community members-Provided support to executive Center staff and clients of local nonprofits for leadership trainings and workshops-Provided administrative and programmatic project management, event management, and logistical support for annual, seasonal and one-off community days of service hosting projects for 50-150 people

--Effectively managed direct reports by maintaining shifts, tasks, breaks, and conflict management--Served as on-shift manager when direct supervisors were off the clock as well as trained new staff onsite and supervised new employees’ performance--Embodied best management practices in daily business functions opening and closing tasks including customer service issues, cash handling, & vendor delivery--Worked to “better people’s day” through intentional communications and above-and-beyond customer support

--Collaborated with Virgin America Training staff to create annual training workshop program content for their over 1,000 employees--Improved the customer service training for the Virgin America staff to ensure the best flight experience for their customers--Demonstrated effective and appropriate “customer-first” communication techniques

--Advised planning of and facilitated trainings for over 100 student leaders for the annual “The Berkeley Project” --Publicized and facilitated training workshop on leading for student leaders --Organized and marketed Student Services Food Justice and Community Service Fair with 30 local community and academic organizations --Advised students implementing White House Interfaith Service Initiative through the Interfaith Action Initiative student group --Coordinated, publicized, and led MLK Day of service project for 50 student leaders, including reflections, communications, marketing and logistics

--Effectively worked with church staff to resolve conflict and participate in church duties--Developed and implemented Christian education curriculum programs for high school and middle school youth--Coordinated and created community service opportunities to engage students and led regular meetings and social events for youth on a weekly basis--Increased participation and attendance from consistent group of 4 students to 12 students--Cultivated spiritual discipleship attitudes and growth in students