Jamie Dutton Email & Phone Number

Boston, Ma, Us

Boston, Ma, Us

Lead key HR business processes for faculty, staff, and temporary employees within the College of Arts, Media and Design, including talent acquisition/recruitment, hiring/employment processing, training, records management, onboarding, policy implementation, performance management, and off-boarding. Oversee the implementation of improvements to processes across the college and to promote cross-departmental collaboration, consistency, and optimization. Audit portfolio employee data and produce analytical reports/trends to college leadership and HRBP to support HR planning activities.

Boston, Ma, Us

Supported key HR business processes for faculty, staff, and temporary employees within the College of Arts, Media and Design, including hiring, onboarding, off-boarding, payroll, visiting scholar appointments, and I-9 compliance. Tracked faculty information including tenure eligibility, promotion eligibility, sabbatical eligibility, and leaves. Provided excellent customer service to proactively resolve problems, serving as the primary liaison between CAMD managers and employees and university Human Resources on issues related to hiring, data accuracy, benefits, payroll, and time tracking.

Boston, Ma, Us

Chaired the Training and Professional Development Committee to plan and implement weekly staff meetings, team retreats, staff trainings, and enhancements to boost engagement and positive staff morale. Served as the hiring manager or as a hiring consultant for vacancies on the Undergraduate Admissions team. Organized and trained search committees; reviewed applicants, conducted phone screens, scheduled and facilitated interviews, and overhauled the feedback process to reduce bias in hiring process and increase diversity. Supported the I-9 and E-Verify compliance process to audit temporary non-student team members. Built an onboarding website for new team members and supported managers to implement year-long training initiatives. Developed and implemented a peer-to-peer mentorship program. Created and supported priority new programs and enrollment pathways including the High Talent Overnight, the Secondary School Counselor Overnight, ContiNUe, and the Global Engagement Program. Overhauled support services for Legacy applicants and served as a member of the OTC Customer Service Task Force, leveraging cross-campus partnerships to offer concierge-level education and service. Supported a caseload of domestic and international applicants through all phases of the enrollment process. Counseled students, families and school counselors on Northeastern University and the application process. Supported the Admission Visitor Center and presented information sessions regularly.

Boston, Ma, Us

Supervised the Husky Ambassador tour guide program and leadership boards; leveraged cross-campus partnerships to enhance recruitment, training, and retention initiatives. Funneled Husky Ambassador graduates into the Alumni Volunteer Network and created opportunities for members to support priority domestic recruitment events. Developed a comprehensive program to serve applicants with institutional legacy through the application and enrollment process. Developed and piloted Legacy case study program, which visited 12 domestic cities, in collaboration with Office of Alumni Relations. Created and implemented Northeastern Virtual Campus Tour through YouVisit, which supported over 75,000 unique visitors from 66 countries and 50 states in its first year. Co-chaired the Training and Professional Development Committee to support the needs of the Undergraduate Admissions Team.

Boston, Ma, Us

Restructured Husky Ambassador tour guide program and leadership boards to enhance efficiency. Increased leadership opportunities and overall retention of 200+ student leaders. Created Admission Fellows position; hired and trained 50+ student admission assistants to support service model and functionality of the Admissions Visitor Center. Provided daily coordination of the Alumni Admission Volunteer Program. Developed a training program to keep alumni volunteers current on Northeastern programs and admission policies. Expanded opportunities for Alumni Volunteers to support the Admission recruitment process. Implemented a service model to help children of alumni navigate Northeastern’s admissions process.

Boston, Ma, Us

Managed the daily operations of the Undergraduate Admissions Visitor Center. Built, managed and evaluated the Northeastern Husky Ambassador tour guide program; provided ongoing recruitment and training for 150+ skilled and diverse student leaders. Supervised and developed 2 co-op paraprofessionals, 10 student admissions assistants, and 16 work study assistants. Worked collaboratively with the Visitor Center professional staff to ensure the highest levels of customer service. Provided individual and group counseling on the admissions process to a wide range of constituents. Conducted information sessions, student interviews, and evaluated applications for admission to Northeastern University.

Fairfield, Ct, Us

Conducted off campus interviews for high school students applying to Fairfield University as part of their application for admission to learn more about the students’ experiences and goals, to counsel and inform the applicant about the university, and to open the door for further communication. Represented Fairfield University at local college fairs to expand visibility with high school guidance counselors, build interest among local high school students, inform students and parents about university offerings, and encourage students to apply if Fairfield is deemed a good fit.

Counseled a small caseload of students, grades 9 through 12, in the areas of high school adjustment, academic success, course registration and placement, career planning, and the college process to ensure positive personal and social development, high school success, graduation, and post-graduation plans. Implemented and ran a new student orientation group as well as an at-risk girls support group.

Boston, Ma, Us

Managed all aspects of the graduate school application process for over 11,000 applications to the 27 graduate programs within the Bouve Graduate School of Health Sciences. Provided information and instruction regarding degree programs, the application process, and upcoming events to prospective graduate students visiting campus and during open houses; referred students to resources as needed to further educate and make decisions regarding graduate study.

Boston, Ma, Us

Counseled Northeastern University undergraduate, graduate students, and alumni on job search techniques including walk-in resume and cover letter critiques, and basic job search questions. Collaborated with Career Counseling staff to design, market, and deliver career-related programs and networking workshops. Assisted with additional projects, seminars, and events as needed.

Stamford, Ct, Us

Worked within Academic Year in America, a non profit branch of the AIFS Foundation. Supported team of 5 Regional Directors with the pairing and placement of 800 high school foreign exchange students with host families and high schools schools in the US for a year of academic study. Collaborated with high school guidance counselors, administrators, and superintendents to ensure enrollment of the students upon arrival. Educated families interested in hosting on all aspects of our program, including host family requirements, procedures, and the benefits of hosting.

Fairfield, Ct, Us

Represented Fairfield University as a member of the Undergraduate Admissions staff to interview prospective students as part of their application to the university. Provided students the opportunity to discuss their academic record, accomplishments, and aspirations for the future. Assessed and composed written evaluations of students on the basis of personality, potential for growth, maturity, and personal values, to be added to their application file.

Fairfield, Ct, Us

Coordinated, maintained, and produced a two day summer orientation for 900 incoming first year students and families. Served on the Orientation Working Committee to redefine and modernize Fairfield University's orientation program. Supported the Assistant Director of New Student Programs with the allocation of the program's $175,000 budget. Recruited, interviewed, hired, and trained a team of 30+ student and parent orientation leaders. Planned and facilitated a 48-hour overnight team building retreat with Co-Chair and Assistant Director. Presented at 2009 National Orientation Director's Association Conference - "Reassess, Revamp, Repackage!" - Boston, MA

Fairfield, Ct, Us

Ensured safety, wellness, and positive development of 40 female students residing in a first year Living and Learning community. Served as a resource for students in need of assistance with issues including school activities, academics, home life, roommate conflicts, and personal struggles with transitioning. Implemented and facilitated 4 developmental programs per semester based on Jesuit Ideals. Provided on-duty coverage for the residence hall on a regular schedule of weeknights and weeknights.

Ms, School Counseling

Ba, Psychology, Sociology