As Principal Consultant at Steamhaus, I lead digital transformation projects; managing a team of engineers, working collaboratively to help customers on their modernisation journeys.As a people lead, I prioritise the continuous growth of my team, providing mentorship and support.

As a Solutions Architect at Steamhaus, my focus was on designing and building AWS platforms that adhered to Well-Architected best practices. My work was grounded in agile methodologies, aiming for streamlined efficiency and adaptability.One of the significant outcomes of my work was replatforming a client onto a Serverless Event Driven Architecture. This resulted in a 75% improvement in their ML inference throughput and a 50% reduction in operational costs.

As an SRE at Steamhaus, I was part of a team dedicated to maintaining the availability and performance of customer platforms on AWS. My daily tasks involved working with a variety of tools such as AWS, Puppet, Ansible, Terraform, Git, Jenkins, Docker, Linux, Windows, and scripting in Shell and Python. I also utilised NewRelic for monitoring to ensure platforms operated smoothly.I was also part of the on-call rota, supporting customer platforms out of hours.

As a Technical Account Manager at Hewlett Packard Enterprise, I had a multifaceted role, overseeing the technical aspects of major support contracts. I spearheaded the delivery for contracts tied to key technologies like Red Hat Enterprise Linux, 3PAR Storage, and other networking solutions. My role encompassed managing critical support cases, conducting insightful trend analyses on customer incidents for periodic reviews, and ensuring consistent adherence to business KPIs and SLAs. Furthermore, I took the lead in implementing new processes to improve efficiency and service quality.

Between August 2015 and April 2016 my wife and I travelled the world; visiting many countries, including India, China, Japan, Thailand and Australia.

At Saba, as a Technical Consultant, I worked closely with multi-tenant SaaS solutions. My responsibilities spanned managing global projects using agile methodologies, leading end-to-end deployments, and configurations for both SaaS and on-premise offerings. My technical skill was highlighted by the creation of in-depth project documentation essential for customers and our internal teams alike. Beyond the technical sphere, I effectively maintained project schedules, budgets, and ensured the accuracy of financial reporting, aligning both technical excellence and business objectives.

As a Platform Engineer at HPE, I played an important role in the migration of a major UK financial institution's services from their data-centre to HP’s Virtual Private Cloud. Emphasising automation and infrastructure as code, I spearheaded the design, build, and administration of RHEL 6 virtual servers, ensuring consistent and efficient deployments.

In my role as a Graduate Linux Engineer at HPE, I had the opportunity to work closely with a prominent security cleared government account. Tasked with orchestrating various technical environments, I played a key role in the entire build lifecycle for both test and production environments.My responsibilities spanned from the establishment, clustering, tuning, to supporting pivotal applications such as IBM WebSphere, Informatica, Oracle Business Intelligence, and Siebel.Engaging with multiple stakeholders, I coordinated with third-party vendors to ensure timely task completion and regularly updated the client on progress, cementing the foundation for strong professional relationships.