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Jamie Atkinson Email & Phone Number
Senior Product Manager, AppleCare Digital Transactional Apps
at
Apple
1 work email found
@apple.com
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✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Product Manager, AppleCare Digital Transactional Apps
Location
New York, New York, United States
Company size
Who is Jamie Atkinson? Overview
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Quick answer
Jamie Atkinson is listed as Senior Product Manager, AppleCare Digital Transactional Apps at Apple, a company with 163018 employees, based in New York, New York, United States. AeroLeads shows a work email signal at apple.com and a matched LinkedIn profile for Jamie Atkinson.
Jamie Atkinson previously worked as Senior Product Manager, AppleCare Digital at Apple and Senior Product Manager, AppleCare Digital Content Solutions at Apple. Jamie Atkinson holds Master Of Arts (M.A.), Social Sciences from University Of Chicago.
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{first}.{last}@apple.com
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Profile bio
About Jamie Atkinson
Jamie Atkinson is a Senior Product Manager, AppleCare Digital Transactional Apps at Apple. They possess expertise in research, editing, microsoft office, os x, archaeology and 44 more skills. They is proficient in French. Colleagues describe them as "I cannot write enough good things about working with Jamie. She is the person you want working on your team. Even as a leader in her role, she is a team player. She works across departments and disciplines to bring people together and get the job done. She has an incredible attention to detail and realizes the fit and finish of a product defines the experience as much as the other parts. She inspires people to do the right thing and make a better product. Her attention to UI flow and rationale are impeccable- I would like to see her try her hand as a UX designer or editor. If she were to make a career turn in this direction, I would not hesitate to hire her.", "I have had the pleasure of working with Jamie over the last three years at Spredfast. Jamie has the rare combination of talent, versatility, and adaptability. As a result, Jamie has been an asset in multiple roles at Spredfast. She is an excellent project manager, technical writer, and product manager. Jamie particularly excels in cross-team collaboration and execution. If given the opportunity, I would not hesitate to continue to work with Jamie.", and "Jamie was instrumental in taking the products my team worked on from nearly no documentation whatsoever to having a comprehensive user guide, but that barely scratches the surface of the value she brings to our group. Jamie consistently goes above and beyond in any area even tangentially related to her responsibilities, whether she's sitting in a very developer-centric team meeting and distilling down the discussion to user-accessible notes, or spearheading an effort to standardize configuration elements and verbiage across our platform. Her attention to detail is unparalleled. Her ability to not only put herself in a user's shoes, but to also verbalize and advocate for end users is exceptional. In addition to these indispensable qualities, the thing that sets Jamie apart is her drive to fully understand the platform for which she is responsible. She does far more than ask for updates to be put on release notes - she strives to fully understand the impact of every change we make, both in the near-term and in the historical perspective. It would not be an exaggeration to say that Jamie likely knows parts of our platform better than those who wrote it."
Listed skills include Research, Editing, Microsoft Office, Os X, and 45 others.
Current workplace
Jamie Atkinson's current company
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Apple
14 roles · 19 years
Jamie Atkinson work experience
A career timeline built from the work history available for this profile.
Senior Product Manager, Applecare Digital
Current- Driving customer facing experiences and solutions for AppleCare Digital, including MySupport, Coverage Central, Check Coverage, Claims and Loss Tools, Linking tools and other various special projects
May 2024 - Present
Senior Product Manager, Applecare Digital Content Solutions
- Orchestrated product strategy, roadmap, and operational support for criticalAppleCare content management systems, ensuring seamless user experiences
- Championed and successfully built tool suite from inception, rapidly expanding theteam from 5 to over 40 members, including 3 Product Managers
- Fostered a collaborative global environment spanning 3 continents and multiple timezones
- Designed a groundbreaking, full-scale application empowering Apple employees tocreate, review, translate and publish metadata-annotated content securely acrossthe organization
- Innovated tools that streamlined workflows and moved Apple Support content into astructured JSON ripe for future AI/ML innovation
- Introduced pioneering content management innovations, slashing operationaloverhead by 97% for a key content channel
Feb 2018 - May 2024
Product Manager
-Primary coordinator for all enhancements, features, and production support for the AppleCare content management systems.-Collaborated in feature and release support for Apple Support App, Business Chat integrations, and 15 additional consuming channels.-Pitched and received funding for a Proof of Concept project that is being operationalized to create an.
Sep 2017 - Feb 2018
Web Content Writer/Technical Writer
Jan 2016 - Sep 2017
Officials Officer (Reporting Directly To Board)
Dec 2017 - Feb 2020
Officials Committee (Chair)
Mar 2016 - Dec 2017
Technical Writer/Jack-Of-All-Trades
»Quickly acquired expert level comprehension of three complex Enterprise-level SaaS products.»Participated in the entire product development cycle, including UX editing, UI writing, UAT/QA, and response.»Wrote requirements and helped oversee implementation of in-app help content into two products.»Created comprehensive help content from scratch for an.
Oct 2014 - Oct 2015
Customer Support Analyst
»Develop and manage a coherent, visually appealing and user-friendly Customer Support Center platform through a multiphase project.»Implement and collaborate on an official voice and paired style guide for Support documentation.»Write and curate both technical and instructional support articles.»Empower enterprise companies to effectively use a Social.
Nov 2013 - Sep 2014
Visual Specialist
» Managed, imaged and maintained over 400 demo devices for a flagship store» Led cross-departmental teams of over 30 people to produce flawless launch events» Used software such as SAP to move and track product as it was used for merchandising purposes» Excelled in planning for last minute merchandising, window and demo product changes and launches ».
Aug 2011 - Jun 2013
Gallery Associate At Hofstra University Museum
» Monitored the gallery and assisted visitors in signing in, setting up audio tours and making donations» Created content and design for advertising collateral» Assisted in conservation and storage management for over 5,000 pieces of art» Constructed and broke down exhibits, including and not limited to framing, painting, arrangement, spacing, hanging and.
2009 - May 2011
Lead Research Assistant
» Worked directly with lead archaeologist to analyze data and find conclusions from excavations » Assisted in research, editing and final preparations for the publishing of The Archaeology of American Capitalism » Contributing researcher and author for site reports that outlined the findings and progress of each excavation season » Oversaw analysis.
Jun 2007 - 2011
It Help Desk Analyst
» Maintained and managed over 200 tickets a week from University employees» Resolved hardware and software issues over the phone, as well as escalated more advanced issues» Provided on-site technology support for University hardware
2007 - 2010
~3 yrs
Communications Intern
Center For Public Archaeology
» Conceptualized, designed and created newletters for both the Center’s use, but also templates forengaged communities to continue using to coodinate their growth» Managed layout and print ordering for collateral» Organized existing digital and print media into a system that could be integrated with future documents» Created a systems flowchart to use when.
2010 - 2011
~1 yr
Team & coworkers
Colleagues at Apple
Other employees you can reach at apple.com. View company contacts for 163018 employees →
LH
Lamis Hamwi
Colleague at AppleDubai, Dubai, United Arab Emirates, United Arab Emirates
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PT
Peter Trost
Colleague at AppleSan Francisco Bay Area, United States
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AR
Ahmed. R
Colleague at AppleCairo, Cairo, Egypt, Egypt
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SL
Shyam Lal Lour
Colleague at AppleMountain View, California, United States, United States
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HS
Harjot Singh
Colleague at AppleVancouver, British Columbia, Canada, Canada
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PO
Patrick O'Sullivan
Colleague at AppleIreland, Ireland
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BK
Baljinder Kaur
Colleague at AppleKitchener, Ontario, Canada, Canada
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AH
Anthony Hoang
Colleague at AppleRhodes, New South Wales, Australia, Australia
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IF
Ivan Filinskyy
Colleague at AppleGreater Seattle Area, United States
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JV
Janagama Vaishnavi
Colleague at AppleKarimnagar, Telangana, India, India
View →
Lamis Hamwi
Colleague at AppleDubai, Dubai, United Arab Emirates, United Arab Emirates
View →
PT
Peter Trost
Colleague at AppleSan Francisco Bay Area, United States
View →
AR
Ahmed. R
Colleague at AppleCairo, Cairo, Egypt, Egypt
View →
SL
Shyam Lal Lour
Colleague at AppleMountain View, California, United States, United States
View →
HS
Harjot Singh
Colleague at AppleVancouver, British Columbia, Canada, Canada
View →
PO
Patrick O'Sullivan
Colleague at AppleIreland, Ireland
View →
BK
Baljinder Kaur
Colleague at AppleKitchener, Ontario, Canada, Canada
View →
AH
Anthony Hoang
Colleague at AppleRhodes, New South Wales, Australia, Australia
View →
IF
Ivan Filinskyy
Colleague at AppleGreater Seattle Area, United States
View →
JV
Janagama Vaishnavi
Colleague at AppleKarimnagar, Telangana, India, India
View →
2 education records
Jamie Atkinson education
Master Of Arts (M.A.), Social Sciences
University Of Chicago
Bachelor Of Arts (B.A.), Print Journalism & Anthropology
Hofstra University
FAQ
Frequently asked questions about Jamie Atkinson
Quick answers generated from the profile data available on this page.
What company does Jamie Atkinson work for?
Jamie Atkinson works for Apple.
What is Jamie Atkinson's role at Apple?
Jamie Atkinson is listed as Senior Product Manager, AppleCare Digital Transactional Apps at Apple.
What is Jamie Atkinson's email address?
AeroLeads has found 1 work email signal at @apple.com for Jamie Atkinson at Apple.
Where is Jamie Atkinson based?
Jamie Atkinson is based in New York, New York, United States while working with Apple.
What companies has Jamie Atkinson worked for?
Jamie Atkinson has worked for Apple, Women'S Flat Track Derby Association, Spredfast, Hofstra University, and Center For Public Archaeology.
Who are Jamie Atkinson's colleagues at Apple?
Jamie Atkinson's colleagues at Apple include Lamis Hamwi, Peter Trost, Ahmed. R, Shyam Lal Lour, and Harjot Singh.
How can I contact Jamie Atkinson?
You can use AeroLeads to view verified contact signals for Jamie Atkinson at Apple, including work email, phone, and LinkedIn data when available.
What schools did Jamie Atkinson attend?
Jamie Atkinson holds Master Of Arts (M.A.), Social Sciences from University Of Chicago.
What skills is Jamie Atkinson known for?
Jamie Atkinson is listed with skills including Research, Editing, Microsoft Office, Os X, Archaeology, Leadership, Social Media, and Marketing Research.
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