Jamie Frayer, Cap, Pace, Om, Mep Email & Phone Number

I work closely with the founder/owner to identify and implement growth opportunities and tools to improve team productivity and efficiency. Other tasks include research, spreadsheet/database creation & management, invoicing & payment, job searches and other administrative duties.

Customer service and retention for Better Off Wed Designs. Enforcing shop policies while ensuring customer satisfaction.Client Feedback: “Thorough, reliable and sharp--I can't recommend jmd751 highly enough!

Along with basic administrative services offered to the President and founder, I handled customer service, new vendor set-up and account management, and purchase order processing, tracking, and reconciliation.

Provided a variety of administrative services including research, customer service, Accounts Receivable, sales & marketing and social media management.Client Feedback: “I worked with Jamie extensively for over a year - she was an invaluable member of our team! Very efficient, organized and professional - most importantly I could trust her with our most important tasks and projects. She picks up on things quickly and pro-actively suggests improvements in her and the team's workflow - a great person to work with.”

Develop and enhance production staff reporting and accountability programs and processes. Analyze, track, and report production staff productivity and quality control data such as reject rates, types, and resolutions. Created and maintained production and quality control databases, maintenance, tooling and training logs. General office duties such as typing, transcription, filing, faxing, and online research. Assist in maintaining ISO9001 certification.