Jamie Williams Email & Phone Number

Remote

Promptly conduct thorough and timely multi-state investigations into employee concerns and allegations received through Chipotle's Respectful Workplace hotline.Manage investigation information in EthicsPoint/Navex.Partner with General Managers, Field Leaders, HRBP, Team Director, or Executive Director as needed to resolve employee concerns, then prepare well-documented written summaries of findings.Be an advisor to Field Leaders, Team Directors, and Executive Directors… Show more Promptly conduct thorough and timely multi-state investigations into employee concerns and allegations received through Chipotle's Respectful Workplace hotline.Manage investigation information in EthicsPoint/Navex.Partner with General Managers, Field Leaders, HRBP, Team Director, or Executive Director as needed to resolve employee concerns, then prepare well-documented written summaries of findings.Be an advisor to Field Leaders, Team Directors, and Executive Directors on matters involving employee relations.Identify and diagnose patterns and events within respective regions; determine the appropriate response to such patterns and events.Meet with Field Leaders and HRBPs regularly to discuss key trends occurring within their span of control.Facilitate training via WebEx or onsite as needed to patches or sub-regions on critical topics related to negative trends, Respectful Workplace policies, and building leadership capability.Develop strong internal relationships with key partners (payroll compliance, Social Listening, SSR) to help mitigate negative trends.Provide proactive consultative support and guidance to our General Managers, Field Leaders, Team Directors, and Executive Directors as it relates to driving a respectful workplace in the restaurants. Show less

Responsible for managing employee complaints, performing investigations, conducting individualize assessments, and providing guidance and advice on policies and other HR matters for Colleagues, Temporary Staff, and Clients in North America.Maintain a high case load while consistently closing out 50 cases per month/600 cases per year via Salesforce and EthicsPoint/Navex.Created investigation reports to include overview, claim, interview notes, timeline, findings, and… Show more Responsible for managing employee complaints, performing investigations, conducting individualize assessments, and providing guidance and advice on policies and other HR matters for Colleagues, Temporary Staff, and Clients in North America.Maintain a high case load while consistently closing out 50 cases per month/600 cases per year via Salesforce and EthicsPoint/Navex.Created investigation reports to include overview, claim, interview notes, timeline, findings, and recommendations.Established and administered HR training for the field. Prepared bite size recorded HR trainings for quick access. Collaborate with Compliance/Legal to provide insight on trends that may lead to the development of training and programs aligned with organizational needs.Managed high-profile client accounts.Trained and coached HR Generalists on employment law and navigating the investigation process.Trained and coached Staff Hiring on individualized assessments.Serve as the subject matter expert on employment laws and appropriately advise and assist managers and colleagues with interpretation and application of policies and procedures, HR compliance matters, disciplinary and termination issues and other employee relations issues as required.Identify patterns and anticipate employee-related issues. Develop recommendations and initiate appropriate actions for resolution in accordance with policies and procedures.Responsible for administering the company reasonable accommodation process, working with applicable parties to manage requests for reasonable accommodations. Document and maintain up to date case records in accordance with company practices in the case management system Salesforce and EthicsPoint/Navex.Ensure compliance with HR policies, procedures and laws across a multi-state environment including California.Assist in preparing, developing and editing HR policies in conjunction with other HR department. Show less

Remote

Piloted the Virtual Onsite Program for five locationsCreated training videos and PPT for the onboarding processTrained new colleagues on the onboarding process, customer service, Bullhorn, USV, and Custom MatchDeveloped an efficient process to complete open E-Verify cases, which successfully eliminated escalationsInitiate and schedule pre-employment onboarding activities Resolve background adjudications and other items that would disqualify candidates from employment

Restructured and rebranded new hire orientation to help market and communicate the Company's culture to new employeesAdvise and provide immigration guidance to Recruiting and Managers in regard to hiring and changing visa status; administrator for visa processEnsure all pre-employment requirements are met and in accordance with federal and state laws utilizing WorkdayProvide HR support for up to 4000 employees in 16 states by way of FMLA/ADA leave, COVID-19 worker protection… Show more Restructured and rebranded new hire orientation to help market and communicate the Company's culture to new employeesAdvise and provide immigration guidance to Recruiting and Managers in regard to hiring and changing visa status; administrator for visa processEnsure all pre-employment requirements are met and in accordance with federal and state laws utilizing WorkdayProvide HR support for up to 4000 employees in 16 states by way of FMLA/ADA leave, COVID-19 worker protection, workers' compensation, promotions, annual performance review, transfers, conflict resolution, investigations, discipline, and terminations.Maintain investigation notes in ServiceNowConduct exit interviews and respond to unemployment claims; represent the Company during unemployment appeal hearings.Collaborate with co-workers via Teams, Zoom, SharePoint, Smartsheet Show less

Tryon, Nc

Billing collectionsAdministrative support to staffProject managementWorking with and responding to the public

Managed recruiting, onboarding, and background check processes including individualized assessments. Processed personnel changes – including but not limited to new hire processing, compensation, benefits, job descriptions, status changes, terminations, and unemployment claimsConducted compensation research, analyze results and make recommendations to the President and CFO for adjustments to compensation annuallyCoordinated with management, develop, set, implement and… Show more Managed recruiting, onboarding, and background check processes including individualized assessments. Processed personnel changes – including but not limited to new hire processing, compensation, benefits, job descriptions, status changes, terminations, and unemployment claimsConducted compensation research, analyze results and make recommendations to the President and CFO for adjustments to compensation annuallyCoordinated with management, develop, set, implement and maintain standards for HR policies and procedures for the companyIdentified legal requirements and determined risk Implemented necessary/recommended HR documents/procedures in accordance with “best practices”Protected interests of employees and the Company in accordance with governmental laws and regulationsCoordinated and administered benefit plans, workers’ compensation, short-term disability, and long-term disability Conducted training of supervisors and employees in areas of sexual harassment, non-discrimination, and other legal liability-sensitive areasAssisted expats with immigration issues as well as company and cultural assimilationOversaw the review process and training programs to ensure timely completion of reviewsCoordinated and acted as point of contact regarding IT and office equipment, phones, and internet needs with the assistance of external managed services; new hire set up and user training; conduct internal troubleshooting to identify general network/equipment issues; assure reliable telecommunications and network capability Show less

On-boarding for over 500 international and domestic new hires into ADP Enterprise; maintain accurate recordsEnsure I-9 procedures are in full compliance and facilitated E-Verify programOversee bi-weekly timesheets for over 30 community service student employees Correct ADP e-Time timecard errors for student employees and supervisors; monitor for complianceRectify ADP issues for students, supervisors, HR, Finance, and Financial AidAssist in communications between employees… Show more On-boarding for over 500 international and domestic new hires into ADP Enterprise; maintain accurate recordsEnsure I-9 procedures are in full compliance and facilitated E-Verify programOversee bi-weekly timesheets for over 30 community service student employees Correct ADP e-Time timecard errors for student employees and supervisors; monitor for complianceRectify ADP issues for students, supervisors, HR, Finance, and Financial AidAssist in communications between employees and supervisors, corrective action and planning, disciplinary actions, and explanation and clarification of University policies and proceduresResponsible for building various ADP reports to drive continuous service improvementRestructured the Student Employment webpage to ensure optimal understanding of the program Show less

Assisted in editing item records within the ILS Sierra database Aided in the retrieval of 300 books and handled status changes in database Updated 50 bibliographic records and edited to suppression status Trained in circulation operations and shelving library materials per LC and DDS standards Responsible for processing materials, includes securing, preserving, and labeling

Montclair, Ca

Managed full life-cycle recruiting for over 100 employeesTrained and supervised up to 5 administrative positionsCoordinated orientation and on-boarding process for over 300 employeesPoint of contact for employee inquiries regarding W-2, health insurance, and 401KProcessed and reconciled weekly timesheets for up to 50 employeesCollaborated with up to 5 labor unions to maintain prevailing wage and labor complianceAdministered contracts, liability insurance and workers’… Show more Managed full life-cycle recruiting for over 100 employeesTrained and supervised up to 5 administrative positionsCoordinated orientation and on-boarding process for over 300 employeesPoint of contact for employee inquiries regarding W-2, health insurance, and 401KProcessed and reconciled weekly timesheets for up to 50 employeesCollaborated with up to 5 labor unions to maintain prevailing wage and labor complianceAdministered contracts, liability insurance and workers’ compensation insurance, OSHA compliance, and expenses for up to 50 projectsManaged licensing, insurance and labor compliance for over 20 subcontractorsCreated over 10 project task SOP’s to promote effective work standards Show less

Brea, Ca

Provided customer service for potential homes buyers and entered data into JDE/AS400Managed project budget up to $400,000Supervised model home installation of up to 10 people on 20 projectsCompleted space planning, selected specifications, case goods, art, and accessoriesCreated fabric palette

Bachelor Of Arts (Ba), Human Resource Management, 4.0/4.0

Associate Of Arts (Aa), Interior Design, 3.6/4.0

Associate Of Arts (Aa), Liberal Arts, 3.87/4.0

Activities and Societies: Phi Theta Kappa Honor Society