Jamie Gibbons Email & Phone Number

Merrimack, New Hampshire

Member of the Implementation Team responsible for the analysis and coordination of transmitting data pertaining to Defined Contribution Plans.Work closely with external and internal partners to ensure data is accurate during transition.

Provide quality level of Technical and Functional support to DoD Financial Management teams.• Support government employees utilizing Comprehensive Cost and Requirements System “CCaRs”.• Subject matter expert within DOD financial accounting system / acquisition and budgeting processes.• Analyze and process request utilizing relational databases.• Present training to government / civilian / contract employees in classroom style.• Assist budget analyst on creating and maintaining government documents.• Provide guidance how to properly create and analyze discrepancies in Business Management Charts.• Responsible for providing proper reconciliation techniques between several systems• Field, research, analyze and resolved support questions in timely manner accordingly

Conceptualized, standardized and executed statistical reporting for senior management. • Produced reporting to ensure operational processing was within regulatory guidelines. • Created and maintained database for quarterly reporting. • Implemented a closed loop feedback process to track timely responses.• Documented continuous improvement in reporting process and accuracy.

Balanced and reconciled General Ledgers for Payrolls for multiple Fortune 500 companies.• Prepared, analyzed and documented weekly reconciliations for numerous clients. • Analyzed and managed the workflow for proper resolution of un-reconciled journal entries for each client.• Implemented XTRAC tracking system for all un-reconciled entries.• Provided leadership and training to team members to improve accuracy and efficiency.

Analyzed, adjusted and resolved 401(K) account inquiries to Fidelity Investments.• Led the development and implementation of visual basic macro’s to streamline processes, lower operating cost and mitigate risk. • Managed, trained and assisted in the development of fellow customer service associates.• Acted as a subject matter expert for adjustments across business segments.• Responded to participants inquiries with results and resolution.

Sales & Marketing Manager • Sold and managed overnight rooms and catering needs for social organizations. Front Office Manager • Solely responsible for the management and training of 12 customer services agents. Reservation Manager • Fielded incoming phone inquiries to maximize revenue on overnight room bookings for full service hotel. Night Auditor • Posted and balanced all daily activity in hotel involving overnight rooms, functions, and restaurant activity.