May 2023 - March 2024:Managing a hybrid (onshore/offshore) software delivery team in the Customer Data department of a UK-based financial services group. Successfully transitioned the team from Scrum to Kanban - driven by Retro feedback - reducing in-flight Epics from 27 to 13 within ~4 weeks.April 2021 - May 2023:Client-side product owner role for a national health service public API. Facilitating adoption of the API and voice of the customer for the delivery team. Advocated for and facilitated delivery of a new ‘alpha’ environment for early user testing.January 2021 - April 2021:Managing an AWS-based architecture and platform team responsible for building Europe's largest infrastructure project. December 2019 - January 2021:Managing a software delivery team for a financial services client in the US tax reclaim market.Also delivered in parallel a Microsoft Azure and AWS cloud-based remote-PC management solution to help the same client deliver remote-working to its global team, in time for the pandemic lockdowns of 2020.October 2019 - December 2019:Assisting a well-known opticians brand's architecture and analysis team to deliver key information and decisions for an identity solution.July 2019 - September 2019:Assisting a famous UK financial bank brand to deliver mobile backend functionality for corporate and private banking customers (iOS and Android app users).December 2017 - July 2019:Assisting a "Big 5" energy provider to move their flexibility offering into AWS and implement continuous delivery and modern product practices. Enabling the on-boarding of its first paying customers in early 2019.

• Led agile ceremonies and promoted continuous improvement for an international team of 20 people (UK, US and South Africa). • Office manager for the Exeter office.• Assisted in the company’s growth as a primary liaison and source of help for newly established roles such as Solutions Architects, Product Managers and Director, and DevOps teams. Black Swan was the sixth fastest growing SME in Europe at the time.• Member of internal focus group on Culture and Values.

Agile-scrum project manager for an award-winning, South London based Microsoft C#/ASP.NET software house. This role facilitated my transition from telecommunications into the world of software.

Project Managing international projects with 50+ countries daily; liaising with Government staff and laboratory teams to seek Approval for new wireless devices.Account Manager for Ericsson and Dell (Compal) accounts.Technical Lead for manufacturers in wireless space (Wifi Access Points, Mobile Phones) including Apple, Aruba, Motorola, Nintendo and Dell. Expert in RF certification and radio device technologies including 2G/3G/4G, Wifi a/b/g/n/ac, Bluetooth, NFC, EAS, 900MHz RFID.