Jamie Henry Email and Phone Number

Responsible for developing and implementing global payment acceptance strategies through new and emerging technologies, including eCommerce and mobile commerce payment capabilities, and ensuring consumer payments are a key enabler of the seamless integration of retail.Head of Walmart's closed-loop gift card program, directed spend program, associate pay card program and acceptance of government benifits (on-line and in-store).

Corporate Treasury Operations team with responsibilities for new payment technologies, mobile commerce payments, eCommerce payments, emerging payments and payment innovations.Leading Walmart's efforts in the Merchant Customer Exchange, a merchant mobile commerce / payment initiative.Managing Walmart eCommerce payment services.

new payment technologies, mobile commerce payments, EMV payments

Managing vendors and internal product development teams to bring services and products to First Data's eCommerce solutions.Led the #1 ranked strategic project in the company’s #1 ranked strategic business unit. Developed the new product design based on market, customer and competitive research. Managed development resources, external vendors, development of business requirements, Master Service Agreements, Statement of Work and contract terms and conditions. Responsible for product marketing collateral, sales readiness and support training materials.Led the product development initiative for the integration of a new alternative payments platform on the internet payment gateway, initially consisting of PayPal and Google Checkout payment types. This project opened new market opportunities for the payment gateway product by increasing payment options available for merchant adoption and providing a 10% sales lift. (This was the first successful new product initiative launched on the platform since acquisition over 8 years ago).Developed and managed strategic product roadmap to leverage new markets and payment types resulting in more than 20% year-over-year revenue growth over the following five years.Managed product communications, new release management and customer escalations for revenue share and equity alliance sales channels resulting in improved channel relationships.

Global Product Strategy and Operations: responsible for managing the product strategy and operations of the overall product management and business development organization within First Data.Performed business case assessment and analysis on acquisition opportunities to strategically grow and enhance the company’s product portfolio and add 15% year-over-year revenue growth.Developed and implemented a multi-tiered product training program emphasizing product portfolio knowledge transfer to the sales organization yielding 20% increased revenue from new product innovations supporting corporate revenue enhancement objectives.Implemented and administered a corporate ‘New Product Development’ training program to the product management department that promoted common, fundamental product development knowledge throughout the organization and adoption of strategic Product Development processes.

Led cross-functional product development teams through the implementation of new, US patented technologies into customer's automotive seating systems. Managed product portfolio in excess of $100M annual revenue.Led business development teams in contract negotiations of new business opportunities representing annual revenue of $200M+.Managed multiple vendors responsible for component design, development and manufacturing to support product system.Responsible for product lifecycle management and lifecycle planning, including initial market launch management, mass production support, product sales & service, and product retirement.Developed sales forecasting model improving internal and vendor supply chain management in support of corporate budget development and operating metrics.Developed launch resource support plan to support multiple, simultaneous product launches at several customer facilities across North America.

Responsible for vendor management and development.Managed 40+ suppliers for incoming quality to global manufacturing locations. Developed and implemented corrective actions to address supplier quality issues. Reviewed and approved supplier part change packages (PPAP).Led quality improvement projects delivering cost savings from both manufacturing and product design enhancements.Certified Quality Six Sigma Greenbelt. Researched, managed and delivered product system improvement through introduction of new, more robustly designed components delivering more than $100k annual savings through elimination of product failures.Performed competitive market analysis in support of overall strategic planning initiative to enhance approved vendors available to the product development and purchasing teams.

Member of New Business Pursuit team responsible for developing and delivering responses to customer Request For Quote (RFQ) packages, overall system pricing, proposal presentation to customer engineering and purchasing management teams and final contract negotiation and settlement. Won multiple contracts in excess of $300M in annual revenue.Designed Automotive HVAC controls and systems with new, US patented technology for new, first-time customer.Performed competitive market technology benchmark analysis to evaluate corporate product portfolio.Developed supplier quotation packages and led vendor selection process.Managed vendor design, development and manufacturing.

Led high volume automotive manufacturing operation with 40+ UAW employees through $9M complete process renovation surpassing project objectives.Member of new product development team representing manufacturing operations that introduced multiple new products to the manufacturing process.Led the development of new processes to address product rework and remanufacture with improved qualtiy and salvage. Won annual Corporate Quality Improvement Award for development new process yielding more than $750k in annual savings.

Managed automotive component manufacturing quality shipped to customer plants world-wide.