Jamie Himpel Email & Phone Number

Office Manager with 15+ years of experience optimizing projects and performance to further enhance customer partnerships and drive organizational growth. Skilled in overseeing day-to-day operations while developing plans to achieve long-term objectives, increasing customer satisfaction and retention. Office Manager | Customer Service ManagerEmail : jjbrb@optonline.netMotivated to utilize administrative operations and client relationship expertise within a Customer Service or Office Management role. Oversee daily operations and a range of administrative duties, leading dedicated teams that cultivate positive customer experiences. Manage multiple shifting priorities and programs simultaneously, without losing sight of key goals. Background includes team training, digital marketing, calendar management, budget monitoring, vendor relations, contract negotiation, and event management. CORE COMPETENCIES:• Customer Service• Office Management• Operations Management• Customer Satisfaction & Retention• Hospitality• Project Management• Program Development• Digital Marketing• Calendar & Event Management• Budget Monitoring• Vendor & Contract Management• Teamwork• Training• Time ManagementACCOMPLISHMENTS:~Successfully hired, trained and evaluated instructors and studio staff annually to retain $20k of income through enrollment and increase profits of studio.~Skillfully delivered bi-monthly digital marketing campaigns using Constant Contact.~Coordinated all studio sales including booking student trials, strategic and customized follow up, and conversion to enrollment. ~Maintained production budgets for theatre for while providing valuable oversight regarding financial considerations~Facilitated contract negotiations and orchestrated travel, accommodation, and compensation for staff and visiting artists.Please contact me at (914) 424-4541 with Customer Service and Office Management opportunities.

Listed skills include Performing Arts, Theatre, Fundraising, Microsoft Office, and 22 others.

• 

  Purchase College, Suny