Jamie Hamilton
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Jamie Hamilton Email & Phone Number

Training Specialist at Huntswood at Huntswood
Location: Kirkintilloch, Scotland, United Kingdom 3 work roles 1 school
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Huntswood
Role
Training Specialist at Huntswood
Location
Kirkintilloch, Scotland, United Kingdom
Company size
1352 employees

Who is Jamie Hamilton? Overview

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Quick answer

Jamie Hamilton is listed as Training Specialist at Huntswood at Huntswood, a with 1352 employees, based in Kirkintilloch, Scotland, United Kingdom. AeroLeads shows a matched LinkedIn profile for Jamie Hamilton.

Jamie Hamilton previously worked as Training Specialist at Huntswood and Business Trainer at Webhelp. Jamie Hamilton holds Bachelor Of Applied Science - Basc, Political Science And Government, 2:1 (Hons) from University Of The West Of Scotland.

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Huntswood

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Profile bio

About Jamie Hamilton

Hi!I am a Training Specialist, currently working for outsourcing company Huntswood on their esure Car Insurance campaign.As a Learning and Development specialist, my core skills are:⦁ Delivering induction and upskill material to new and existing customer service agents.⦁ Delivering coaching and feedback to new and existing customer service agents.⦁ Design and creation of training materials and schedules.⦁ Quality Assurance within a regulated financial services environment⦁ Proficient with Office Administration programs (Microsoft Excel, Word, PowerPoint etc)⦁ Excellent verbal and written communication skills⦁ Proven information gathering and analysis skills⦁ Training, coaching and supervisory experience in retail and financial services environments.⦁ Managing teams to meet tight deadlines whilst maintaining a high level of quality in terms of performance, as well as leading disciplinary, vulnerability and other HR processes

Current workplace

Jamie Hamilton's current company

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Huntswood
Huntswood
Training Specialist at Huntswood
berks, west berkshire, united kingdom
Website
huntswood.com
Employees
1352
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3 roles

Jamie Hamilton work experience

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Training Specialist

Current
Huntswood

Glasgow, Scotland, United Kingdom

Training Specialist for Huntswood, specialising in Financial Services.Responsibilities include:- Delivering induction and Upskill material to new and existing customer service agents.- Delivering coaching and feedback to new and existing customer service agents.- Design and creation of new training materials and schedules.- Working on continuous improvement initiatives to ensure agents are reaching ASR's for sales, AHT, NPS etc.- Marking and feeding back calls using FCA approved quality assurance frameworks.- Working collaboratively with operations to improve employee retention and engagement.

Feb 2022 - Present

Business Trainer

Webhelp

Business Trainer on the Esure Car Insurance campaign.Responsibilities include:- Delivering induction and Upskill material to new and existing customer service agents.- Delivering coaching and feedback to new and existing customer service agents.- Design and creation of new training materials and schedules.- Working on continuous improvement initiatives to ensure agents are reaching ASR's for sales, AHT, NPS etc- Marking and feeding back calls using FCA approved quality assurance frameworks- Working collaboratively with the operation to improve employee retention and engagement

Aug 2019 - Feb 2022

Contact Center Agent

Webhelp

Glasgow, Scotland, United Kingdom

Customer service agent for Webhelp on Sainsbury's Customer Care and Esure Car Insurance campaigns.Responsibilities included:- Delivery of excellent customer service- Compliance with and understanding of GDPR regulations- Compliance with and understanding of UK financial services regulatory bodies regulations (FCA, PRA, ICO etc)- Adherence to sales, NPS and AHT targets

Nov 2018 - Aug 2019
Team & coworkers

Colleagues at Huntswood

Other employees you can reach at huntswood.com. View company contacts for 1352 employees →

SZ Sphokuhle Zuzile Sphokuhle Zuzile Colleague at HuntswoodJohannesburg, Gauteng, South Africa View → QM Qedile Mdletshe Qedile Mdletshe Colleague at HuntswoodDurban Metropolitan Area, South Africa View → SK Shaheen Khan Shaheen Khan Colleague at HuntswoodDurban, Kwazulu-Natal, South Africa View → NC Neil Callister Neil Callister Colleague at HuntswoodWirral, England, United Kingdom View → SM Sinekhaya Mhlwatika Sinekhaya Mhlwatika Colleague at HuntswoodCity Of Cape Town, Western Cape, South Africa View → SZ Skhulile Zibani Skhulile Zibani Colleague at HuntswoodDurban, Kwazulu-Natal, South Africa View → SS Shaun Slack Shaun Slack Colleague at HuntswoodGreater Leeds Area, United Kingdom View → TC Tim Campbell Tim Campbell Colleague at HuntswoodKwazulu-Natal, South Africa View → BS Ben S. Ben S. Colleague at HuntswoodGreater Leeds Area, United Kingdom View → KW Karen Watson Karen Watson Colleague at HuntswoodBroseley, England, United Kingdom View →
1 education record

Jamie Hamilton education

FAQ

Frequently asked questions about Jamie Hamilton

Quick answers generated from the profile data available on this page.

What company does Jamie Hamilton work for?

Jamie Hamilton works for Huntswood.

What is Jamie Hamilton's role at Huntswood?

Jamie Hamilton is listed as Training Specialist at Huntswood at Huntswood.

Where is Jamie Hamilton based?

Jamie Hamilton is based in Kirkintilloch, Scotland, United Kingdom while working with Huntswood.

What companies has Jamie Hamilton worked for?

Jamie Hamilton has worked for Huntswood and Webhelp.

Who are Jamie Hamilton's colleagues at Huntswood?

Jamie Hamilton's colleagues at Huntswood include Sphokuhle Zuzile, Qedile Mdletshe, Shaheen Khan, Neil Callister, and Sinekhaya Mhlwatika.

How can I contact Jamie Hamilton?

You can use AeroLeads to view verified contact signals for Jamie Hamilton at Huntswood, including work email, phone, and LinkedIn data when available.

What schools did Jamie Hamilton attend?

Jamie Hamilton holds Bachelor Of Applied Science - Basc, Political Science And Government, 2:1 (Hons) from University Of The West Of Scotland.

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