My goal is to streamline people's lives by providing clarity and lowering technology barriers to people regardless of their age. I am currently working in a UX Research Operations space. My greatest strength is working behind the scenes helping researchers to uncover greater insights and improve customers' needs. I earned a reputation as a who works independently and collaboratively as a team. I greatly value quality and pay attention to details that matter to work.
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Customer Insight Research OperationsCash App Oct 2022 - Oct 2024New York, Ny, UsContract via Pro Unlimited -
Ux Research OperationsThomson Reuters Jun 2022 - Sep 2022Toronto, On, CaContract via TalentNet -
Graduate Research AssistantUw Medicine Jan 2022 - Sep 2022Seattle, Wa, UsCo-led usability studies to validate designs, iterated designs based on usability findings. -
Technical Support EngineerDell Emc Jan 2019 - Jun 2020Round Rock, Texas, Us• Providing support for diagnosing, reproducing, and fixing software/hardware issues via remote session.• Provided maintenance and development of bug fixes and patch sets for existing software applications.• Ensured network, system, and data availability and integrity through preventative maintenance and upgrades.• Document work including daily time, progress, and duration; and maintaining backlogs. -
Manufacturing TechnicianIntel Corporation Jan 2018 - Jan 2019Santa Clara, California, Us• Responsible for improvement processes, preventive maintenance, and sustaining.• Collects and evaluates operating data to conduct and ensure process optimization.• Judgment and initiative in resolving complex problems and developing recommendations. -
Junior System AdministratorUnited Merchant Services, Inc. Aug 2017 - Jan 2018Hackensack, New Jersey, Us• Provided technical support in a Windows XP/ Windows 7 environment. • Identify suspected defects and provide action plans remotely to clients to resolve technical issues.• Installed and maintained Windows and desktop software, service packs, patches, and anti-virus updates. • Performed upgrades, repairs, and maintenance on the company's PC-related hardware, software, and peripherals. • Assisted Payment Card Industry Security Standards Council (PCI DSS) compliance preparation.
Jamie K. Education Details
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University Of Washington Human Centered Design & EngineeringHuman Centered Design And Engineering -
Montclair State UniversityInformation Technology
Frequently Asked Questions about Jamie K.
What is Jamie K.'s role at the current company?
Jamie K.'s current role is UXR + UXR Operations | MS HCDE @ UW.
What schools did Jamie K. attend?
Jamie K. attended University Of Washington Human Centered Design & Engineering, Montclair State University.
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