Jamie Clark Email & Phone Number

Atlanta, Georgia, United States

Greater Memphis Area

o Manage operations of production and development Data Centers totaling over 5000 square feet as well as 6 remote unmanned Call Center Data Centers.o Oversee daily operations of staff in 24/7 Data Center facility.o Development and mentoring of 85% new green Data Center staff.o Development of staff in capacity planning, rack and stack etiquette, power management (PDU’s, UPS, & generators), HVAC, and fire suppression.o Perform employee performance and merit reviews. o Manage Annual Data Center Budgeto Data Center Vendor & Maintenance contractso Implemented Data Center SharePoint site which includes: - • Data Center Policies and Procedures - • Documentation - • Hardware inventory and details - • HVAC, UPS and Generator site detailing maintenance information - • DC Change Request Calendar & Workspace - • Vendor Contact Information - • Vendor Maintenance contract repository - • Month End Report Processing Status Siteo Manage Data Center Build out, Generator, & UPS Installation Projectso Disaster Recovery Planning and vulnerability identificationo Oversee Manage Data Center Surveillance and environmental system of 7 locations.o Data Center employees handle the standard duties such as network, server, and storage hardware installations, break-fix, troubleshooting, and hands and feet support. They are heavily involved in project work as well as server monitoring, tape backup/recovery duties, company critical financial application processing, and BU report management processing.

o DS5300 and DS8300 installso P770, P595, & P590 installso Data Center Space Planningo Installation and configuring of Remote Power Distribution System to allow off-shore developers the ability to remotely reboot over 130 development servers. o Implementation of In-row APC Remote PDU Breaks to allow for the expansion of the Data Center Power Distribution Units to allow growth of the Data Center.o Physically relocated Multiple DS8300 and DS5300 storage systems to allow for San expansiono Installation of Fiber Trough runway system on overhead cable ladder runs.o Assisted in collapsing and upgrading of the Data Distribution section of the network. During this upgrade there was over 800 Ethernet and fiber cables swapped in a 24 hour period with 0 failures.o Reduced the load on all HVAC units and lowering the costs of cooling by the virtualization of servers, removing unused cabling and power whips below the raised floor which was reducing airflow, improved server rack cabling, decommissioning old server hardware and migrating to newer hardware.o Participated in Disaster Recovery Testing at the IBM Boulder Colorado facility

Planning and implementation of Data Center to 24/7 facilityOverseen construction of Dallas Call Center Data CenterAssist in the decision process on day to day changes with in the Data Center and Call Centers relating to infrastructure24/7 level 1/2 support on the Server/Application/Network computing infrastructure for all business units and Corporate OfficeMonitoring and problem solving of over 800 Corporate and Branch LAN/WAN circuits in a VoIP network.Monitoring of Servers, Storage, Applications, and Company URL’s, Payroll processing and all backup jobs.Responsible for overseeing installation/decommissions of hardware, network/server, Vlan changes, and cabling installation in the data center. Maintain Data Center implementation and Server InventoryAdvancement of Data Center infrastructure environment planning, monitoring, and support for power and environmental systems.All system backup, duplicates, labels, logs and distributes backup media for on and off storage.

o Network Monitoring Documentation o Monitoring and problem solving of over 800 Corporate and Branch LAN/WAN circuits in a VoIP networko Configuring and installation of network equipment o Circuit order and disconnects o Test and turn up of new circuits o Maintained the network and server monitoring system

o Desktop supporto Inventory Management for TruGreen Landcareo Corporate and Branch network troubleshootingo Remote VPN supporto Troubleshooting of various application, PC, and printer issues

o Team Lead on nationwide DSL installation contracto Configure and install Cisco Routers, Cisco switches, and various D-Slam equipmento Plan construction of various Fiber and Ethernet networkso Assisted in planning of location infrastructureo Conversion of hotel networks and POS systems o Assembled and installed OS for IBM Netfinity 5000 and 5500 serverso Supervise of all Laptop migration and assist in the region wide migration of over 15,000 computers to one standardo Training of regional IS departments in the migration process and server setupo Member of the medical applications research teamo User end support of corporate officeo Migrate existing hotel Novell environments to Windows NT