Jamie K Gardner Email and Phone Number
Jamie K Gardner work email
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Jamie K Gardner personal email
As an experienced Experience Design Manager with a proven track record at General Motors, I bring over a decade of expertise in crafting innovative solutions that enhance user experiences. Currently pursuing a Master's in CX Management at MSU and holding a Designing Strategy certificate from IDEO, I am at the forefront of driving impactful change in the design landscape.My career journey has seen me lead cross-functional teams in areas ranging from digital engagement and learning & development to instructional design. I specialize in leveraging creative strategy and problem-solving skills to develop and implement effective solutions. A Certified SAFe® 5 Agilist, I thrive in agile environments, ensuring a user-centric approach in every project.With a background in education and a Master's in Educational/Instructional Media Design, I've seamlessly blended pedagogical principles with design thinking to create engaging learning materials. My commitment to excellence is evident in my continuous pursuit of professional development and certifications.I am passionate about shaping the future of experience design, driving strategic initiatives, and fostering innovation. Open to new opportunities, I am eager to bring my skills in experience design, strategic planning, and leadership to a dynamic organization. Let's connect and explore how we can collaborate to create exceptional user experiences.
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Experience Design ManagerGeneral Motors Sep 2021 - PresentLeading experience design strategies at General Motors, emphasizing innovation and user-centric solutions.Bringing expertise in Experience Design, Creative Strategy, and Strategic Planning.Skilled in Design Review and Creative Ideation.Specializing in building strong relationships, process design, and style guides.Launched an internal Innovation Program, fostering creativity and driving forward-thinking initiatives.Instrumental in launching the IT DesignOps organization, driving efficiency and collaboration in design processes. -
Product Manager - Digital EngagementGeneral Motors Jan 2021 - Sep 2021Detroit, Michigan, United StatesLed digital engagement initiatives, excelling in Product Design and Agile Methodologies.Successfully managed cross-functional teams and contributed to Conversational User Interfaces (CUI) and Chatbot Development.Demonstrated excellence in Experience Design, Creative Strategy, and Problem Solving.
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Senior Manager Learning & DevelopmentGeneral Motors Sep 2016 - Jan 2021Detroit, Michigan, United StatesHeaded the learning and development team, collaborating globally to enhance employee productivity and uphold company values.Pioneered new hire training programs in partnership with HR leaders.Managed a global training program budget, leading to effective learning solutions and improved effectiveness.
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Manager Instructional DesignGeneral Motors Nov 2012 - Sep 2016Greater Detroit AreaDirected the End User Experience instructional design team, ensuring innovative and effective training library development.Applied evidence-based best practices to continuously enhance training methods and materials.Collaborated with project teams and regional field leads to meet specific training needs.Successfully drove internal and supplier resources for timely development, delivery, and feedback.
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Adjunct Faculty - Interactive MediaThe Art Institutes Oct 2012 - Jun 2014Troy, Michigan, United StatesDeveloped and managed comprehensive course syllabus for Interactive Media.Implemented diverse instructional strategies, emphasizing cooperative and experiential learning.Conducted prompt and accurate evaluation of student performance based on established departmental rubrics.Maintained detailed records of student attendance, involvement, and progress.Delivered class material in alignment with departmental learning objectives.Provided supplementary instruction outside of class to enhance student understanding and engagement. -
Instructional DesignerNorth American Bancard Mar 2012 - Nov 2012Troy, Michigan, United StatesUtilized the ADDIE model design process to create and develop various training materials.Applied instructional design theories and techniques for adult learning, determining the most effective blended approach.Collaborated with department stakeholders to identify training needs and crafted appropriate, impactful curriculum.Assessed learning needs, validating the necessity for training, and designed various materials, including guides, workbooks, and web-based training.Led the selection and implementation of the company's learning management system, ensuring alignment with departmental needs, customization, and effective system controls and protocols. -
Instructional DesignerWalsh College Sep 2010 - Mar 2012Troy, Michigan, United StatesCollaborated with Walsh College's instructors to identify and assess student learning needs.Led the analysis, design, development, and implementation of engaging online courses for undergraduate and graduate degrees.Determined optimal methods and mediums for delivering online lecture content, enhancing knowledge acquisition.Created interactive learning materials applying instructional and graphic design principles.Acted as the program manager for faculty training and professional development, utilizing the ADDIE model for both face-to-face and online delivery.Developed diverse materials, including interactive video tutorials, training manuals, job aids, quick reference guides, and online assessments.Demonstrated skills in problem-solving, creative ideation, interpersonal communication, instructional design, Adobe Creative Suite, e-learning, distance learning, video production, and multimedia development. -
Graphic DesignerWalsh College Nov 2009 - Sep 2010Troy, Michigan, United States
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Regional Creative CoordinatorAutotrader.Com Jun 2008 - Jun 2009Novi, Michigan, United States -
Art InternAutoweek 2005 - 2007Detroit, Michigan, United States
Jamie K Gardner Skills
Jamie K Gardner Education Details
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Customer Experience Management
Frequently Asked Questions about Jamie K Gardner
What company does Jamie K Gardner work for?
Jamie K Gardner works for General Motors
What is Jamie K Gardner's role at the current company?
Jamie K Gardner's current role is Experience Design Leader | CX Strategist | Innovator in Human-Centered Solutions | Learning Experience Designer & Creative Visionary.
What is Jamie K Gardner's email address?
Jamie K Gardner's email address is jg****@****est.com
What schools did Jamie K Gardner attend?
Jamie K Gardner attended Michigan State University - Eli Broad College Of Business, Wayne State University, The Art Institutes.
What skills is Jamie K Gardner known for?
Jamie K Gardner has skills like Instructional Design, E Learning, Frontpage, Flash, Adobe Creative Suite.
Who are Jamie K Gardner's colleagues?
Jamie K Gardner's colleagues are Сурков Юрьевич, Tom Wilson, Lyman Stewart, James Rick, Nico Undefined, Scott Hellstrom, John Lock.
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