Jamie K. Email & Phone Number

• Remotely oversee day to day tasks associates across three teams in group dept
• Deep dive into current processes while trying to improve and implement new processes making tasks easier
• Listening and ensuring understanding of the needs of each team
• Collaborate with sales departments on new initiatives and processes
• Work with leadership to ensure associates stay on task but also have fun and want to work at GFOB. High morale = higher motivation = higher production
• … Show more Remotely oversee day to day tasks associates across three teams in group dept

Determine coverageDetermine liability (who’s at fault for the damages)Interview customers, claimants, and witnessesPartner with appraisers/estimators to manage vehicle repairsNegotiate with customers and other insurance carriers and resolve claims

Huntsburg, OH

• Remotely managed the aggregation and dissemination of logistical information for all three student travel divisions regarding international flight purchases for 15,000+ annual travelers.
• Helped to set up ARC and IATA to make company a stand-alone travel agency. Negotiated Amadeus contracts with set up.
• Filed monthly ARC reports and updated ARC each year to keep compliant.
• Implemented company goals and created and implemented team departmental goals, performed mid and annual… Show more
• Implemented company goals and created and implemented team departmental goals, performed mid and annual employee reviews.
• Negotiated annual group contracts with major domestic and international airlines carriers.

Huntsburg, OH

Coordinate client flight itineraries from the USA to international locations. Handle 1000+ clients. Liaise with clients, airport staff, ground staff, airport coordinators.Process incoming client applications.Create customized Acceptance & Invoice letters for clients.Phone and email customer service management.Assist with completion of company required.

SQL Report for patients charged out with new insurance and Communication Log reportInsurance verification and benefit forms – daily Create new group insurance and/or benefit plans in Practice View and attach the insurance group to the patient’s accountW-9 Form management Ensure all insurance companies are utilizing the proper address and tax ID information.

Provide a comprehensive set of business, financial and appointment-related services including: Master patient index integrity (demographics).Patient insurance and billing information functions (registration and billing) Appointment scheduling and departure functions (call center scheduling and/or departure desk activities).Performs point of service.

Bachelor Of Arts (B.A.), Psychology Minor In Nonprofit Administration

Masters, Industrial And Organizational Psychology

Industrial Organizational Leadership