Jamie Kolb Email & Phone Number

Indianapolis, In, Us

United States

Setting up and maintaining copay assistance programs for patients on Specialty drugs and helping them manage their programs through kindness and compassion ❤️

Whitestown, In

-Dictate,calculate, and convert correct medication frequency, dosage, and duration calculations for iv drugs and subq injectables when necessary. -Process prior authorizations for client specific insurance plans, for specialty medications and injectables, using ExPA, via phone calls and faxes from providers, pharmaceutical companies, and health care service companies. -Set up client specific appeals procedures, for providers, and process prior authorizations for Process Prior Authorizations for Medicare specialty medications.-Recently cross trained in Pharmacy Authorizations.-Assisting CRD (Coverage Review Department), processing pharmacy authorizations and reviews for medication PAs received for c360 and esd via fax, while, checking claims and running coverage checks. -Work side by side a team that includes Nurse Case Managers, Clincal Pharmacists, and Resolution Specialists.

Indianapolis, Indiana Area

Provide/process information for client applicants for various public assistance programs including Tanf, Food Stamps, and Medicaid, and Medicare programs through inbound/outbound calls, scheduling interviews, new applications for assistance account management, and sending requests for information, when needed.

Indianapolis, Indiana

-Assisting accounting and dispatch by properly processing tech times, updating job boards, and closing out mobile close outs for each job scheduled in HVAC, Plumbing, and installs in three markets Indianapolis, Louisville, and Cincy.-Assisting AR with corrections to accounts as requested.- Handling inbound HVAC and plumbing customer calls, scheduling service appointments as needed, answering customer questions and concerns as needed. -Working with dispatch team as needed.

Indianapolis, Indiana Area

•Processed recalls in the Event Management system according to client program specifications.•Responded to inbound calls with sensitivity to customer questions regarding product recall/returns with the ability to processrecall and answer all concerns as well as seek solutions if needed.

Noblesville, In

•Contributed to E-Commerce management of company’s Amazon account: setting up and preparing Amazon Product listings, preparing FBA shipments for warehouse staff, and determining amount of product to ship to Amazon based on sales, and profitability. Writing Product descriptions as needed.

Hobart, In

•Initiated Life Insurance add-on sales through outbound calls such as Term Life, Whole Life, AD &D, AHIP, and ASHIP with the assistance of a Licensed Insurance Agent.

Carmel, In

•Processed customers’ requests by assisting them with reservations for marathons, camping, races, special events,cancellation of orders and refunds, and other office duties as needed.

Indianapolis, In

•Registered Partnership & E-commerce business specializing in mid to high-end small kitchen appliances. Currently selling on Ebay and Amazon Merchant account soon moving to independent website.•Coordinated customer service, shipping, vendor relations, supply ordering, assisted with monthly sales/use tax preparation, and other office duties as needed.

Indianapolis, In

•Produced press releases, and articles to promote Lauth Investigations. Edited website for content and composed articles for lauthmissingpersons.com to promote business while adhering to journalistic principles and strict copy quality.

Carmel, In

•Initiated thought-provoking discussions when servicing member vacation requests and used suggestive selling methods to encourage RCI members to exchange and space bank their week. Sold timeshare rentals as needed.•Received Top Guide Sales Award for December 2006, Smile Award for Customer in July 2005, and Strata Bonus Quarter 1 and Quarter 2 2007.

Bachelor Of Arts (B.A.), Communications And Political Science

Associates Of Applied Science, Business Administration W Concentration In Marketing

Purdue University, Business Administration And Management, General