James Everett Conrad Email & Phone Number

Newton Abbot, Gb

Exeter, England, United Kingdom

The role of Deputy General Manager (DGM) is central to the effective and safe running of the Centre. This is an active, customer facing role which involves a hands-on approach across all centre operations including: reception, coaching, retail and The Hangar Café; in addition to administrative duties behind the scenes.The DGM, will be responsible for the day-to-day operation of the centre. The centres are open from early morning to late evening and require an calming yet energetic, fun, and self-motivated DGM who can inspire, organise, and support a team of Crew and Duty Managers to consistently deliver exceptional levels of service and safety.Working alongside the General Manager, the DGM will identify and build upon business opportunities and drive staff performance to meet sales and profitability KPI's, as well as service KPI's. The delivery of exceptional customer service across all departments within the centre will be a key aspect of this role and as such, the post holder should understand the importance of fostering a fun, relaxing and inclusive atmosphere for both customers and staff.In the absence of the General Manager, the DGM will be the first point of call for staff, customers and business partners and so should have a well-rounded knowledge of the team; customer base and all aspects of operations.The DGM will be well supported by the Management Teams and will be provided training and development to ensure that the right person for this role has the opportunity to grow and develop within the company.

Devon

Climb Devon, Climb Devon is the trading name for Jamie M. Langler, a Mountain Training qualified Mountain Leader, Rock Climbing Development Instructor, and Development Coach. Climb Devon is dedicated to giving you the very best of adventure in Devon and beyond, with a focus on safe enjoyment, high quality instruction, and developing independence in all things adventurous. Climb Devon provides instruction and coaching on single pitch traditional lead climbing, sport climbing, indoor lead climbing, indoor climbing activities and climbing development coaching

Exeter, England, United Kingdom

Variable Hours Contract

Devon & Cornwall

Voluntary PositionObjectives:• To help develop the MTA Regional Groups, providing a local focus & sense of belonging forits membership.• Provide a focus for local ‘face to face’ contact between the membership, to supplement theannual CPD programme• Facilitate a communication pathway between the membership locally and the DevelopmentOfficer• Represent MTA at local events, particularly with a view to promoting membership andawareness of MTA• Represent the interests of MTA with other mountain professionals and organisations in theappointed area• Provide a ‘point of contact’ to prospective members• Promote local social and CPD events for the membership and other interested groups, withthe support of the MTA Development Team• Share photos after event/s and source written feedback from attendees for news articles• Liaise with other RCs for cross-region CPD opportunities.

Exeter, England, United Kingdom

To assist with the day to day operation of the Central stores and ensure that service requirements of Trust are met by completion of the daily delivery schedules in a timely and efficient manner

Buckfastleigh

I was responsible for the day to day running of Dart Rock Climbing Centre, including managing and developing staff, promoting the use of the centre to the general public and driving sales, with a particular emphasis on a positive approach to customer satisfaction, care, service and safety. I was also able to demonstrate excellent computer, literacy and language skills, excellent time keeping and be a smart, well presented individual.I was also the named individual at Dart Rock Climbing Centre who is responsible, and ultimately liable, for overseeing the delivery of NICAS. Someone who is frequently on site and has either recent and extensive experience of coaching, or involvement in hands-on delivery of the Scheme. The only person who may sign off a candidate’s accreditation certificate at Dart Rock Climbing Centre up to and including Level 5 Advanced Climber.• Key Holding, including opening and closing the premises• Preparing and organizing the centre to a high standard at all times• Managing staff and staffing the centre to run all sessions and events• Managing and implementing Health and Safety policies, including Risk Assessments• Customer facing duties, including reception and telephone calls• Cash handling and banking• Actively promoting constant, positive improvement of staff, instructors, customers and the centre in general• Climbing instruction and coaching when necessary• Driving sales of all products and services offered

United Kingdom

As part of a small multifunctional team the role of Duty Manager is central to the effective running of the Centre. I was responsible for the provision of a safe, fun and welcoming climbing environment. When on duty I directly managed the day to day operations including the reception, café and shop with additional responsibilities including cleaning and administrative tasks. I was also involved in both the instruction and route setting programme.I was also the named individual at Dart Rock Climbing Centre who is responsible, and ultimately liable, for overseeing the delivery of NICAS. Someone who is frequently on site and has either recent and extensive experience of coaching, or involvement in hands-on delivery of the Scheme. The only person who may sign off a candidate’s accreditation certificate at Dart Rock Climbing Centre up to and including Level 5 Advanced Climber.• Managing the weekend team of instructors, reception staff, and café staff• Ensuring that food is produced and served on time and to a high standard• Ensuring the high level of customer service expected by Dart Rock Climbing Centre and its customers• Ensuring the centre is presented to the highest quality, this involves overseeing cleaning staff and cleaning throughout the day• Overseeing all necessary paperwork throughout the day e.g. Safety briefings, bookings and registrations• Working with instructors to ensure a high level of quality is maintained for all instructed and coached sessions• Representing Dart Rock Climbing Centre by acting professionally always

Devon & Cornwall

Support volunteers exist to provide a little bit of help to the regional coordinator throughout the year; organising some events and perhaps hosting some meet-ups at venues near you, to share the load and reduce the amount of travel for the regional coordinators.

Plymouth, England, United Kingdom

Buckfastleigh, England, United Kingdom

Responsible for coaching climbers, creating a safe and friendly environment for customers, and assisting in the daily running of the centre.From one-on-one taster sessions to kids’ clubs and groups, the post involved facilitating fun and safe climbing at all levels.

Master Of Research - Mres, Outdoor Education & Outdoor Learning

Modules: • Critical Perspectives on the Research Process Explores research process, research paradigms, methodological considerations.

Bachelor Of Arts - Ba (Hons), Outdoor Adventure Education, Second Class Honours

Dissertation: National park management - a case study Modules: • Introduction to Experiential Outdoor Education • Land Based Adventure.

Btec Level 3 National Extended Diploma, Adventure Sports, Triple Distinction*

Activities and Societies: Participated in local climbing competitions alongside other student peers.• How to lead expeditions •.