Jamie Cole Email & Phone Number

United States

Certified Scrum Product Owner (CSPO) with extensive knowledge of Agile methodologies. A subject matter expert in the Businessowners Policy and Umbrella Lines of Business, specializing in the research, development, and implementation of underwriting oversight across all aspects of these products.Key Responsibilities:• Oversee new product and program delivery, ensuring strategic alignment with company goals.• Manage portfolio at all levels, including analytical comparisons, competitive research, growth forecasting, and regression analysis.• Lead vendor management and establish key relationships to enhance product offerings.• Conduct batch testing, program development, and metric data governance to ensure underwriting profitability and portfolio health.• Design and implement programs, policies, and practices that comply with federal, state, and local regulatory requirements.• Oversee the research and analysis of EMC's Small Business data, developing and implementing processes for underwriting metric reporting and analysis for Executive Leadership, branch management, and other departments.• Explore emerging technologies and implement innovative solutions that drive meaningful impact on underwriting products.

Project Ownership - Project management for underwriting strategy and practices, including pre-launch detailed review, data collecting, analysis, post launch monitoring, and improvement recommendations. Responsible for project assigned from start to finish, inclusive of collecting data, performing analysis, and communicating/presenting the results based on risk analysis and implementation recommendations. Execution of individual account decisions when needed, which flows into the suspect risk funnel with field accountability for execution, based off recommendations. Liaison to collaborate with the respective departments, including Quality Assurance, Special Investigations Unit, Claims, and Underwriting by performing high volume intensive underwriting reviews. Informing applicable leaders and persons involved providing updates on process improvement and profitability opportunities.Tracking and analyzing large loss reviews and trends, reporting to home office.Perform department risk analysis and due diligence reviews including sufficient investigative work to detail any fraud or case components.Makes appropriate and intelligent decisions to identify deficiencies and fraud through a forensic and detailed review of each applicable file, providing sound actionable recommendations to the related department, company, and industry.

Commercial Underwriting Expertise in managing high-level commercial underwriting, with a strong focus on strategic account management and operational excellence. Proficient in providing top-tier management services for assigned territories, leveraging strategic planning to achieve operational goals and meet TWP (Total Written Premium) targets.• Risk Assessment & Complex Risk Management skills in assessing and underwriting complex risks, serving as a key resource for the most challenging accounts within the territory.• Coaching & Mentorship dedication to helping junior underwriters, fostering their growth and development within the team.• In-depth understanding of insurance laws and practices across the country, ensuring compliance and best practices in underwriting decisions.• New Business Development: Successfully creates, drives, and executes strategies for acquiring and managing new accounts, contributing to the growth and profitability of the territory.• Recognized as a trusted advisor to partners, management, and colleagues, providing expert guidance and insights in underwriting practices.• High-level commercial underwriting authority, making critical decisions on complex risks and high-value accounts.• Experienced in managing higher volume accounts with substantial TWP goals, ensuring both profitability and compliance with company standards.• Leadership & Development: Lead efforts to mentor and support junior underwriters, enhancing their skills and contributing to the overall success of the underwriting team.• Specialized Resource: The primary resource for industry and commercial auto, managing the most complex underwriting risks within the organization, providing expert evaluation and strategic solutions.

Japan

Managed and supervised teams which analyze, develop and implement electronic maintenance programs and computer information management systems to assure mission wide success.• Debrief and Train Superior Commanding Officers on COMSEC and mission critical information. • Analyze information data and examine avionic systems, to determine needed calibrations, services, or repairs.• Coordinate work activities, manage organization work schedule, and identify and review resource needs.• Compute estimates and actual costs of factors such as equipment, hours, and outside contractors.• Matrix structures and designing. Including interprets specifications, blueprints, and technical orders to construct templates and lay out reference points for the technicians.

Cpcu, P&C Insurance, A

Bachelor Of Business Administration (Bba), Finance, Cum Laude

Bachelor Of Science - Bs, Business Administration And Management, General, Summa Cum Laude

Associate Of Applied Science, Electrical And Electronics Engineering, A