Jamie L. Email and Phone Number
I am a Consulting Program Manager with over 25 years of experience in delivering complex and challenging technology projects and programs across various industries and domains. I have a MSc in Systems Thinking in Practice, a PGCert in Project Management, and certifications in PRINCE2, ITIL, and MSP. I have just finished an engagement with the MoJ focused on changing the way their Security Operations Center operated and the tooling it used:- SOC Development: Mapping the as is mode of operation and defining the future operating model, and leading a team of Business and End User analysts and Service and Security Architects to identify and engage with the internal SOC teams and wider MoJ stakeholder groups to define what the SOC (AS IS) currently does and how it can be shaped to deliver the MoJ's security needs (TO BE).SOC Tooling—Management and delivery of the end-to-end engagement with Palo Alto to implement the SOC's new tool of choice for security monitoring and threat analysis, XSIAM. Prior to the MoJ I worked with the NHS as a Decommissioning Portfolio Manager, where I was tasked with bringing a program that had failed to deliver and was reporting Red back on track. In the first three months, I shut down 27 applications with an annual saving of £1.6 million PA and identified another £900k in actionable savings.Previously, I have led successful programs such as a global electronic secure perimeter rollout, a data centre exit, and a migration to Azure. I have a proven track record of delivering business benefits through technology change, using my skills and expertise in infrastructure, cloud, data, and security. I am passionate about continuous learning and improvement, both personally and within organisations, and I am looking for my next opportunity to help an organisation gain business agility and efficiency by delivering change.
Systems Thinking Project Delivery
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Program ManagerSystems Thinking Project DeliveryExeter, England, Gb -
Service Management LeadMicrosoft Sep 2024 - PresentExeter, England, United KingdomSML for Microsoft HPC based at Met Office in Exeter -
Consulting Program Manager (Contract)Frimley Health Nhs Foundation Trust May 2023 - Nov 2023RemoteDecommissioning Portfolio Manager. Key contributions and successes:• I was tasked with bringing a program that had failed to deliver and was reporting Red back on track. • In the first three months, we shut down 27 applications with an annual saving of £1.6 million PA and identified another £900k in actionable savings. -
Delivery Lead OperationsSonnedix Nov 2022 - Apr 2023United KingdomSonnedix is an international Renewable Energy Producer (REP), operating renewable energy projects globally in Chile, France, Germany, Italy, Japan, Poland, Spain, Portugal, the USA, and the UK.Engaged to turn around a stalled programme to roll out a global Electronic Secure Perimeter, including AWS cloud back end at 650 Solar power plants in 8 countries. Multi-Vendor negotiations & onboarding. I was also asked to advise and support data migration to Datalake.Key contributions and successes:• Defined and built the future operating security model and successfully piloted at 3 sites.• Implemented the FOM for future site acquisitions.• Advising and supporting of SCADA data transformation and migration to AWS Datalake -
Enterprise Customer Engagement DirectorRackspace Technology Aug 2021 - Oct 2022Responsible for building Rackspaces pipeline through the engagement with customers providing expertise and consulting on the adoption of cloud technologies to drive business agility and efficiencies.➤ Led a Data Centre Exit programme for two DC’s, with a very tight time scale, and customers with critical public-facing systems. Engaged with Architects & SMEs to design options and agree on exit.➤ Delivered the migration to Azure from an ‘On-Prem’ Data Centre for an insurance company, enabling business to accelerate time to market, deliver innovative experiences, and improve information security➤ Recovered a ‘Status Red’ programme, resolving gaps between customer expectations and scope, mobilising and delivering AD, Data, Network and Application migration including M365 on time. -
Programme ManagerDell Emc Jul 2016 - Aug 2021ExeterFully accountable for the successful delivery of a portfolio of 80+ projects for clients, engaging across NHS, MoD, local government, housing emergency services, banks, financial services, manufacturing, consulting, media, and services sectors. ➤ Portfolio included: scoping technologies from the EUD/IPT roll-out programmes, through the installation of new technology in Data Centres (Storage, Networking and Compute) to full new Data Centre builds, including fit-outs, facilities, cooling, and power supplies. Key selected programmes, projects and achievements:• Project-led a major 14,000-seat global roll-out of Windows 10 EUC for a globally-based consultancy. Resulting in savings of over £3m on support and maintenance contracts.• Drove Workspace1 implementation at a National Telecoms company, with the build-out of new AD • New storage and compute for three Oxford Colleges, along with the migration from legacy systems• DC build and migration for a software company, including the use of container-based DC infrastructure• Program to define and build Datalake for global banking group to support BI decisions. Estimated to save the bank £25m over 5 years.• Led the roll-out of compute infrastructure for a telco to support 5G RAN across the UK, Ireland & Italy • Introduced and implemented new storage, network, and computing for the Police Forensics System • Merged & migrated four council data centres into a single strategic location over 18 months • Led the end-to-end delivery program for the implementation of High-Performance Computers (HPC) for 3 organisations, including Durham, Exeter Universities and DLS -
Program ManagerCapita Nov 2015 - Jul 2016Plymouth, United KingdomAppointed to Programme Manager role to rescue and recover the troubled programme on behalf of Capita, working in collaboration with Co-op Bank, following acquisition of Western Mortgages.➤ Full remit for financial management and governance of the programme, including strategic planning, scheduling, budgets, resource allocation, risk & issues management, and milestones reporting.➤ Direct line management and leadership of a team comprising Project Managers, SAs, BAs, and PMO, along with indirect management of a team of 30+ resources. Key business stakeholder engagement.➤ Led delivery of change for the Section 166 project at Capita, creating and delivering a training program for existing and new advisors on the new fully-compliant processes and regulations.➤ Successfully project managed the introduction of new MI for reporting on newly-accredited advisors. -
Project ManagerScc Dec 2014 - Nov 2015Engaged on a major EUC programme and Windows 10 deployment, taking the implementation from initial build creation through to pilot introduction. Reported to both the customer board and internally.➤ Project management, delivery and impact of a £167k initiative, delivering a Windows 10 Gold Image, along with application discovery and packaging, with initial pilot impacting 160 users. ➤ Managed the successful delivery of System Centre Configuration Manager (SCCM) design and build. -
Global Programme ManagerDell Sep 2012 - Dec 2014UkResponsible for managing global roll-outs of Windows 7 technology and upgrades to Dell’s major clients. Full programme lifecycle management and delivery, from start-up through to BAU handover.➤ Direct line management of 15+ Project Managers and support staff globally, heading the deployment and roll-out of a portfolio of up to 15,000+ desktop PCs and machines. -
Programme ManagerCarillion Mar 2014 - Nov 2014Wolverhampton, United KingdomSeconded to Programme Manager role with Carillion, leading the NGEC programme with the MoD, driving the delivery of robust, secure core IT infrastructure, new technologies and platforms based on Citrix, VMware and Microsoft solutions.➤ Ensured stringent compliance with JSP 480 and other security standards, providing secure services. -
Agile Software Development Project ManagerLiverpool Victoria Jun 2011 - Aug 2012Exeter, England, United KingdomAppointed to lead the management of software development projects, overseeing the delivery of key projects in the LV= Life Protection portfolio, encompassing in excess of 1,000 man days of efforts.➤ Engaged on the Oracle Modernisation Project, including Oracle and Oracle Forms upgrade to Oracle 11g. Matrix management & leadership of a multi-functional team of 22 developers and testers➤ Championed full project lifecycle and software delivery throughout System and User Testing phases, introduced a daily scrum meeting to resolve task-based allocations and project issues.➤ Managed the Reprice Improvement Project, delivering change to Oracle, Web & desktop applications, and led the Reviewable Premiums Project, changing legacy Oracle and Mainframe systems.➤ Oversaw the LVLI Website Enhancement Project, using Waterfall and Agile development tools. Reported to project steering groups on project status, milestones and overall progress. -
Senior Project & Programme ManagerDell Computers Jul 2007 - Jun 2011Uk NationwideAppointed on contract to project manage a portfolio of large and small projects for a client portfolio, engaging with clients in sectors including NHS, local & central government, banks, services & media.➤ Delivered technology refresh initiatives and upgrade of IT systems, including desktops and servers, multiple Data Centre migrations, and IT hardware implementations from desktop to Data Centre.➤ Drove business change initiatives, including flexible working and print managed services. Employed PRINCE2, PMI and Dell Project Management methodology, aligned to the needs of each individual client. -
Project ManagerProfitability Business Simulations Apr 2009 - Jul 2009Appointed to manage the relocation to new offices including both the physical move and the IT move. -
Programme ManagerLondon Borough Of Waltham Forest Jun 2006 - Jul 2007Responsible for all aspects of programme delivery, managing change within an ITIL environment, engaging with management teams and stakeholders, overcoming resistance to change.➤ Conducted vendor selection process for the IPT solution, negotiating project plans and SLAs, leading the roll-out of IPT (VoIP) to 4,600 desktops, including phones on 27+ sites and 5 Directorates.➤ Worked in partnership with BT, delivering WAN roll-out and call centre technologies, and oversaw the implementation of a Print Managed Service for 22+ sites, working in partnership with Dell.➤ Total budget management responsibility for £9m, matrix leadership of 28 engineers & consultants. -
Ict Project ManagerDevon And Cornwall Police Jan 2006 - Jun 2006Responsible for driving a desktop management infrastructure migration project for 7,500+ IT users, and the deployment of Microsoft Office 2003 to 3,700+ desktops across 60+ sites. -
Ict Project ManagerWiltshire Council Jun 2005 - Jan 2006Provision of client-facing ICT services for Wiltshire CC, including a full PC desktop refresh, implementation of EMC SAN using Dell hardware, and the roll-out of 500 Windows XP PCs➤ Successfully delivered a £1.7m IT project portfolio in budget and two weeks ahead of schedule.
Jamie L. Education Details
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System Thinking -
Project Management -
Bsc (Open) In Financial Regulation, Economics And Management -
Business Economics With Computing -
Economics (A), History (C), And Politics (B)
Frequently Asked Questions about Jamie L.
What company does Jamie L. work for?
Jamie L. works for Systems Thinking Project Delivery
What is Jamie L.'s role at the current company?
Jamie L.'s current role is Program Manager.
What schools did Jamie L. attend?
Jamie L. attended The Open University, University Of Liverpool, The Open University, University Of Surrey, Saint Vincent College.
Who are Jamie L.'s colleagues?
Jamie L.'s colleagues are Josh Carrier, Mohammed Mohamed Adel, Blake Maples, Fabrizio Monaci, Minye Sat, János Gönczöl, Louzani Sidahmed.
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