In my role as a Technical Support Engineer at Medido (part of Evondos Group), I manage escalated tickets from Customer Service, Customer Success, and other departments, ensuring seamless communication between Operations and R&D. Our team is dedicated to proactive maintenance, preventing potential issues before they arise. When incidents occur, we act swiftly and professionally to resolve them, minimizing impact and ensuring the best outcomes for stakeholders.Medido is an automatic medication dispenser that allows clients to follow up medication moments easily, safely, and timely, with the press of a button. Enhancing the client's independence.

Experienced in industrial design projects for varied clientele. Specializes in videography and photography, primarily within the sports sector.Formerly operated as "Jamie Luik AV."