Jamie Peacock Email & Phone Number

Anaheim, California, United States

Cerritos, CA

• Ensured follow-through of discussed items in meetings by personally tracking statuses of tasks to help guarantee project timelines are followed and milestones are completed according to schedule
• Created a new filing system for both electronic and hard copy documents to improve efficiency, and independently maintained and organized company documentation to maintain accuracy and compliance
• Utilized superior written and verbal communication skills to take notes at department meetings, create slideshows for webinars on, and develop instructional packets for training classes utilizing Microsoft Office.
• Acted as a liaison between corporate executives, project stakeholders, developers, and cross-functional teams and cultures for the implementation of our new web application
• Lead daily group discussions and conducting one-on-one interviews with corporate executives and business users to ensure business needs are accurately translated into functional and technical requirement specifications
• Worked with the lead UI designer to update designs on Adobe Illustrator and to accurately display requirements with an appealing and functional design

Cerritos, CA

• Pioneered the creation of our Recycling team through initiating a switch to more eco-friendly products
• Successfully encouraged the company to switch from styrofoam cups to compostable cups, lids, stirrers and coffee sleeves in all 17 company locations
• Translating ideas into quick and easily digestible pieces for busy call center representatives through the creation of infographics on Canva
• Actively researching opportunities to decrease harmful waste and increase eco-friendly practices and products in our everyday lives
• Working with the team to plan quarterly eco-friendly events and activities to raise awareness around the long-term implications of our everyday choices on the environment

Long Beach, CA

• Provided academic and social support to over 20 students from a variety of majors
• Assisted students as they learned a variety of Communication Studies classes and guided them through the completion of assignments
• Adapted my tutoring style to the learning style of each student to ensure a positive experience is created for each and every student
• Worked closely with a team to guarantee the maximum amount of students are being assisted

Long Beach, CA

• Recorded executive board meetings and chapter meetings
• Worked with a team to plan and execute a successful end-of-year banquet
• Collaborated with Director of Finance to ensure we stayed within budget through keeping track of spending
• Regularly checked the chapter email account and updated the chapter website to ensure our members stay up-to-date on our events
• Ensured the Executive Board was staying on task and meeting deadlines
• Acted as a liaison and representative of the organization for a career tour at Blizzard

California

• Assisted with set up and operation of portable photo booths
• Welcomed guests into photo booth
• Organized and maintained the props for customers to use

Cerritos, CA

• Pioneered the development of new Customer Service training materials using newsletters, infographics, and instructional videos
• Worked in collaboration with the Training & QA Department to enhance their writing styles and engage over 300 of our company’s Customer Service Representatives and Managers
• Tailored the department’s communication style based on the audience and type of content to ensure our message is well-received
• Helped develop onboarding training materials such as testing scenarios, user manuals, and tutorial videos

Greater Los Angeles Area

• Worked with a team of three to promote our nonprofit and its services at the 2018 United State of Women Summit
• Supported in the advancement and coordination of community outreach activities, such as workshops and networking events
• Constructed a working list of prospective partner organizations using Google Sheets and sent strategic emails for potential collaboration
• Created content for blog posts regarding the empowerment of women on our company website

Saudi Arabia

• Provided administrative support to three Staff Judge Advocates to ensure the efficient operation of the Staff Judge Advocate's office
• Performed various secretarial duties such as managing the department calendar, organizing filing systems, and maintaining equipment inventories on a daily basis
• Maintained polite and professional communication when greeting and directing appointments of joint military members, Department of Defense civilians, and contractors from different cultures over the telephone and in.

Bachelor Of Arts - Ba, Communication Studies, Minor In Public Relations, Gpa: 3.97

Activities and Societies: Public Relations Student Society of America (PRSSA)• Summa Cum Laude • President's Honors List • Member of The.

Associate In Arts Degree, Speech Communication And Rhetoric, Gpa: 3.95

Activities and Societies: Alumni Panelist for Women in Leadership for Social Justice and Service Learning Connectedness (2018)•.