Jaime Maria Encarnacion Email & Phone Number

Philippines

Philippines

- Efficiently addressed diverse technology issues for FactSet users, including installation, connectivity, performance, Office integration and security concerns, both reactively and proactively.- Demonstrated adeptness in troubleshooting and communication, leveraging networking, computer engineering skills to resolve complex issues and ensure seamless client support, while maintaining a proactive approach to monitoring and resolving client concerns.

- Led impactful Angular, React, Python and Ruby on Rails payroll system, elevating company capabilities and client satisfaction through successful implementations.- Provided exceptional real-time technical support, surpassing expectations and upholding high customer satisfaction levels, while contributing to project planning and timely delivery, and offering expert programming support for Windows and Linux servers to ensure optimal performance across diverse client setups.

Tasked with the following responsibilities:End-to-end recruitingPrepares and submits daily hiring updates to clientsFacilitates calibrations with clients regarding their accountsRepresent the recruiting team during site meetingsUpskilling of direct reportsPrepares and submits KPIs of direct reportsCoaching and DDAOversees day-to-day recruiting activitiesMonitors real-time hiring progressPrepares and discusses short-term and long-term recruiting and sourcing strategies to direct reportsForefronts recruiting for pioneer accountsAnswer escalations

Ensure effective, efficient, and consistent implementation of client and TP processes and policiesPromote and develop continuous improvement and value-creation initiatives benefiting the business (TP), and employeesConducts in-depth interviews, evaluates and examines the skills and competencies of candidates for TP requirements Profiles candidates based on specified compentencies and qualificationsParticipates in calibration meetings and communicates the needs/demands of hiring accountsFacilitates and discusses job offersPrepares daily and weekly reports based on function and needPerforms other tasks that superiors may assign (e.g. call-outs, invites, attending orientations and job fairs, etc.)Achieves recruitment goals and targetsRotates across different recruitment functions due to need, to promote a robust back up system and maintain the cross functional skill set of the team

Job Summary: Achieve goals and targets (business-TP, and employee satisfaction).Consistently demonstrate behaviors emulating TP values.Consistently adhere to company policies and code of conduct.Work effectively with internal and external client and TP stakeholders.Ensure effective, efficient, and consistent implementation of client and TP processes and policies.Promote and develop continuous improvement and value-creation initiatives benefiting the business (TP), and employees.Conducts in-depth interviews, Evaluates and examines the skills and competencies of candidates for TP requirements.Profiles candidates based on specified compentencies and qualifications.Duties/Responsibilities: Participates in calibration meetings and communicates the needs/demands of hiring accounts.Facilitates and discusses job offers.Prepares daily and weekly reports based on function and need.Performs other tasks that superiors may assign (e.g. call-outs, invites, attending orientations and job fairs, etc.).Achieves recruitment goals and targets.Rotates across different recruitment functions due to need, to promote a robust back up system and maintain the cross functional skillset of the team.

Assisting clients over the phone regarding their concerns with DSL, TV and VOIP services.

Full-Stack Web Development

Completed the following courses - Git, HTML, CSS, Bootstrap, Javascript, MongoDB, ExpressJS, ReactJS/NextJS, Map Integrations, Data.

Bachelor Of Science (Bs), Nursing