Led global talent development initiatives, focusing on leadership development and career growth for all employees at Ardent Health. Successfully launched and scaled leadership development programs based on a comprehensive competency framework.• Collaborated with senior leadership to define talent development strategy.• Managed a cross-functional team responsible for designing and delivering digital and virtual learning experiences.• Created and implemented program evaluation frameworks to measure the impact and ROI of learning initiatives.

 Succession Planning: Engaged to design succession planning for CEO and COO roles, from graduation through executive. Designed competency model, development planning, onboarding and selection criteria and assessment for progressive role framework. Leadership Training: Design and delivery of leadership training, including conflict management, talent engagement and retention, and more. Executive Leadership Learning Design: Designed and deployed competency assessment and development plans for executive roles across organization. LMS Building: Lead LMS integration consultant, including system analysis, system mergers and content population.

Recruited to spearhead a culture change due to disruption caused by 2 acquisitions. Greatly improved employee engagement and retainment through innovative, customized, and low-cost measures, increasing employee engagement and ESG scores by significant percentages each. Serve as voice of the company to workforce dispersed across 5 continents. Member of Global M&A team, specializing in acquisition communications and employee integrations.𝗞𝗘𝗬 𝗖𝗢𝗡𝗧𝗥𝗜𝗕𝗨𝗧𝗜𝗢𝗡𝗦: ➟ Advised CEO, CHRO, CPO, and Board of Directors on numerous topics including successful people integration in M&A, change management, objectives and key results (OKRs), virtual and hybrid culture, leadership development, and internal communications. ➟ Created company’s first internal communications and engagement strategy including newsletter, Town Hall series, and intranet that enabled seamless communication as part of M&A integration. ➟ Reduced attrition rate among global workforce by 8% through effective employee communication channels and enhanced culture. ➟ Conceived of and implemented global onboarding and “Beyond Onboarding” strategy, global leadership development series, and emerging leader development series. ➟ Launched highly popular monthly meetings on a range of topics including racial equity; LGBTQ+ allyship; diversity, equity, and inclusion (DEI); and parenting with children at home. ➟ Instituted well attended “One Country Each Month” meetings, in which employees present on their country’s culture and traditions to fellow employees.

Forged a united, cohesive company culture with a dispersed and recently acquired workforce (3 acquisitions) while still adhering to the company’s original mission and vision. Managed 15 direct reports, with direct accountable for 175 employees in 18 states. 𝗞𝗘𝗬 𝗖𝗢𝗡𝗧𝗥𝗜𝗕𝗨𝗧𝗜𝗢𝗡𝗦:➟ Conceived of and launched Employee Sabbatical Program. Gained buy-in from executive leadership for this program that included redundancy planning, improved morale, and attracted top talent. ➟ Instituted annual Culture Week, bringing together 100% of dispersed workforce in a central location for culture building and learning and development. Designed individualized L&D path for each employee to enhance the training’s value.➟ Delivered >500 hours of employee and customer learning sessions including soft skills and diversity, equity, and inclusion training.➟ Led company’s philanthropic program that included community outreach, employee wellness, and Millennial outreach endeavors in 18 states.

Promoted to become inaugural Marketing and Communications department member; grew department to 6 members, with 5 direct reports. Established best practices for the department, instituting communications policies and capabilities and completing complete company rebranding.𝗞𝗘𝗬 𝗖𝗢𝗡𝗧𝗥𝗜𝗕𝗨𝗧𝗜𝗢𝗡𝗦:➟ Exceeded expectations for 2-year project of complete company and website rebranding, including all messaging, collateral, brand guidelines, and corporate voice. Promoted upon completion.➟ Enhanced internal communications amid rapid company growth. Launched weekly internal newsletter, including all levels of employee contributions, and culture building information.

Promoted to oversee Product and Sales of a diverse portfolio. Managed stakeholder relationships including large annual events for vendors and clients. Adopted a consultative sales approach throughout product portfolio. 𝗞𝗘𝗬 𝗖𝗢𝗡𝗧𝗥𝗜𝗕𝗨𝗧𝗜𝗢𝗡:➟ Integrated Salesforce and Pardot platforms and managed all software training, thereby making marketing efforts data driven.

Grew insurances program from the ground up by taking a consultative sales approach. Unparalleled success led to senior leaders prioritizing this line of business and assigning a large sales team to the program. 𝗞𝗘𝗬 𝗖𝗢𝗡𝗧𝗥𝗜𝗕𝗨𝗧𝗜𝗢𝗡:➟ Managed and mentored 26 sales representatives, teaching them how to connect with potential clients, listen to their needs, and close deals.