• Provide quality customer service through positive and professional interactions with patrons in person or by phone during high-volume, fast paced operations.• Create and manage reservations and inquiries taken by phone and handwrite reservations into seating book.• Network and maintain strong relationships with local customers.• Communicate clearly and constructively with co-workers and management.• Memorize menu items and prices to efficiently write and calculate all dining checks each night.• Greet customers warmly with a genuine smile and escort them to their tables.• Comply with established sanitation, safety, and service standards.

• Cared for three children multiple days a week during school year. • Established positive relationships with the children by interacting and playing games.• Prepared dinner and cleaned up the house before the parents return.

• Built a strong, repeat customer base by delivering excellent customer service and resolving inquiries. • Scanned groceries and ensured proper price scanning. • Trained multiple new employees on register.