Jamie Pudney Email & Phone Number

Cambridge, United Kingdom

Cambridge, United Kingdom

Cambridge, United Kingdom

Branch Manager Responsibilities: * Monitor, develop and maintain my Customer Consultants competence under the society’s T&C framework. * Ensure that my team strictly adhere to the Society’s Regulatory, Audit and Conduct Risk standards and procedures. * Deputise for Area Manager by taking conference calls and report figures to Network Manager. * Hold.

Cambridge, United Kingdom

Branch Manager Cambridge Branch August 2016 – September 2017 Responsibilities: * Monitor, develop and maintain my Customer Consultants competence under the society’s T&C framework. * Ensure that my team strictly adhere to the Society’s Regulatory, Audit and Conduct Risk standards and procedures. * Deputise for Area Manager by taking conference calls and.

Cambridge, United Kingdom

Customer Consultant July 2013 – June 2015 Responsibilities: * Achieve fair and positive customer outcomes through exceptional customer service. * Through daily interactions and quality conversations with customers, ensure their needs are identified and satisfied. * Pro-actively manage my customers’ enquiries and applications, ensuring positive customer.

Cambridge, United Kingdom

Customer Adviser November 2010 – July 2013 Responsibilities: * Perform daily cashier and administrative duties * Identifying and satisfying customer needs, and where appropriate referring them to an authorised colleague. * Strictly adhere to the Society’s Regulatory, Audit and Conduct Risk standards and procedures. * Became branch brand changeover.