Hello,I am confident that my education, leadership experience, professional job skills, computer skills and my extensive customer service background will be an asset to your company. My employment history includes numerous occurrences when I, as a Customer Service Leader/Manager, exceeded established company and department goals. I have worked in various departments, and thrived in company competitions based on metrics and/or a bonus system. I received several of the company’s highest performance awards. My verbal and written communication skills used with internal customers led to me securing a Leadership position. One of my greatest accomplishments in this position was being part of a team selected to execute the launch of a call center internationally for the company’s leading electronic device. I trained, coached and managed newly hired associates toward becoming exceptional customer service, sales and support representatives. Again, I believe that my ability to learn, prioritize, delegate, level of professionalism, customer service skills and leadership experience is right on target with your current hiring needs. I take great pride in being courteous and exhibiting an excellent work ethic. I am dedicated to helping internal and external customers navigate, troubleshoot and resolve complaints. My analytical skills and business mindset will be an asset to the growth of your company. I am reliable and a multi-tasking team player who is technically savvy, self-motivated, results-driven, and possess a great can-do attitude.