Jamie Redman Email & Phone Number

Jacksonville, Florida, United States

Jacksonville, Florida, United States

• Welcoming customers and ensuring that they’re comfortable`• Advising clients on suitable cuts, colours and treatments• Recommending suitable hair products• Shampoo, conditioning, cutting, colouring and styling hair• Staying up-to-date with the latest trends, hairstyles and products• Cleaning work stations and sanitising equipment throughout the day• Working with a variety of equipment like straighteners, clippers and hot brushes• Meeting with suppliers and ordering new stock as needed• Maintaining an adequate inventory of hair products and tools • Collecting payments from the salon services performed

Lakeland, Florida Area

**Third Party Customer Service Company handled accounts for Comcast & Sirius XM**• Monitor employee productivity and enhance procedures• Reduced cost by improving attrition by 25%• Consistently met or exceeded sales, productivity and service levels• Increased productivity by 30%• Accurately track performance, attendance and other metrics• Interviewed, hired and trained new staff* Assisted new hire employees with on-boarding and understanding benefit package Microsoft Office computer skills, including Word, Excel, and Outlook

Huntington, West Virginia

• Resolved conflicts and set appropriate expectations with internal and external customers• Defined, refined and implemented departmental as well as company procedures in a successful effort in improving workflow, reduce cost, improve time management and customer frustration. • Instrumental in the development of companies knowledge base• Optimized, managed and trained a team independently while launching Jamaica’s call center • Consistently met or exceeded performance goals* Assisted working on multiple Project management projects