Senior Program Support Specialist
CurrentVariety of advanced level administrative, recordkeeping, payroll, and office management duties in support of Town operations.Complex administrative tasks: maintaining specialized databases, using specialized programmatic software for program operations, independently handling assigned office operational activities. High degree of discretion and tact involving extensive contact with interdepartmental staff, outside agencies and organizations, and the public.Records management: Research and prepare a variety of records and reports; maintain a variety of spreadsheets and databases in support of departmental programs; complete studies and programmatic and benchmarking reports. Review and verify records and reports for correct information; process documents based on review and verification; file and retrieve materials based on limited information and perform periodic follow‑up activities; create, maintain, and update databases.Communication: Screen and route materials according to content; write responses; research alternatives; draft recommendations. Ensure that assigned web pages are up to date; add new content and make revisions.Support: overall departmental projects; administrative workflow; identify and develop databases and other records management systems, P-Card reconciliation, resolve problems or complaints without management's assistance, compose drafts or final letters, memoranda, reports, presentations and other materials; review work for both form and content; proofread final proof of materials.Planning and purchasing: plan, coordinate and purchase items for special events and meetings.