Jamie Rocha work email
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Jamie Rocha personal email
Self directed, goal oriented professional with experience in customer success relations, project/program management, and account management in the technology industry. Motivated with the ability to adapt quickly and execute with urgency. Strong interpersonal, organizational, multitasking, and problem-solving skills.
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Senior Manager, Customer SuccessAnteriad Apr 2024 - PresentRye Brook, New York, Us -
Customer Success ManagerAnteriad Apr 2021 - Apr 2024Rye Brook, New York, Us
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Program CoordinatorMeritb2B Aug 2019 - Apr 2021Rye Brook, Ny, Us● Perform day to day account management with clients such as communicate project timelines, requirements, deadlines and status of campaigns.● Plan, build and manage client marketing databases for enterprise accounts in the technology sector.● Manage the planning, testing and execution of email marketing campaigns for multiple accounts. ● Create campaign reporting and analysis to help clients understand campaign and audience performance. ● Manage relationships with outside data and email service providers. ● Proactively identify opportunities to integrate further company products into accounts. -
Associate Program ManagerOcto Telematics Mar 2018 - Jul 2019● Participated in management activities such as maintaining and managing customer relationships for top auto insurance companies.● Ensured projects are delivered on-time, within scope and within budget by providing guidelines and requirements to set expectations.● Developed detailed metric reports for various clients to measure program performance and growth.● Conducted weekly customer meetings to review and determine areas for improvement within current and future projects to ensure common goals and customer satisfaction needs are met.● Coordinated internal resources such as documentation and IT personnel for successful execution of projects.
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Administrative And Hr SpecialistOcto Telematics Jul 2017 - Mar 2018● Coordinated and administered employee benefits. ● Assisted with the hiring process: coordinated job posts, reviewed resumes, and performed reference checks.● Facilitated background checks for all new hires.● Onboarded and conducted new hire orientation.● Maintained confidential personnel files and personnel actions. ● Responded to employment verification inquiries.● Assisted supervisors and employees with basic interpretation of HR policies and procedures. ● Implemented and maintained Paid Time Off tracking system.● Managed internship payroll with the accounting department.
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Office Manager/Administrative AssistantOcto Telematics Jun 2015 - Jul 2017● Answered incoming calls and assumed other receptionist duties.● Coordinated flight, hotel and meeting accommodations for key executives.● Generated memos, emails and reports for senior management.● Maintained office supplies by checking inventory and ordering items.● Responded to staff questions and requests for information.● Assumed responsibility for maintenance of office equipment: computers, computer accessories, copy machines.
Jamie Rocha Skills
Jamie Rocha Education Details
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Bridgewater State UniversityManagement/Marketing
Frequently Asked Questions about Jamie Rocha
What company does Jamie Rocha work for?
Jamie Rocha works for Anteriad
What is Jamie Rocha's role at the current company?
Jamie Rocha's current role is Senior Manager, Customer Success at Anteriad.
What is Jamie Rocha's email address?
Jamie Rocha's email address is jr****@****ect.com
What schools did Jamie Rocha attend?
Jamie Rocha attended Bridgewater State University.
What skills is Jamie Rocha known for?
Jamie Rocha has skills like Social Media, Email Marketing, Digital Marketing, Market Research, Direct Marketing, Marketing, Web Analytics, Lead Generation, Integrated Marketing, B2b Marketing, Ppc, Google Analytics.
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