AJ2 Limited can provide experienced resource capable of coaching, implementing and refining Agile processes within an organisation. By applying best practices in Business Analysis, Product Ownership and Scrum Mastering, we ensure your teams embrace the Agile framework and use customer first principles to understand your customer’s goals allowing you to exceed expectations at every opportunity.

Industry: Digital Marketing / Global Automotive CompanyProducts: Web Applications / As Digital Business Analyst, I provided business analysis and agile consultation on multiple ITG projects for their Global Automotive client’s portfolio of digital products. Gathered requirements from the clients Product Owners, Solution Architects and Senior Management as well as ITG Solutions Architects. Investigated the feasibility of the requirements, the technologies proposed and assessed the impact to existing business processes. Recommended most suitable approach to deliver the most benefit for the client’s customers and both businesses. Key Achievements• Delivered well defined user stories and acceptance criteria into 7 sprint teams across 2 digital products simultaneously for new features, enhancements and global product rollouts. • Chaired weekly steering committee to review the product road map and any external impacts to ensure a clear priority was agreed with the 15 key stakeholders of ITG and its client. • Transitioned project from planning 1 sprint (2 weeks) ahead to a prioritised sprint ready backlog of over 120 points, approx. 3 months of sprint delivery.• Built a strong collaborative relationship with Product Owner and UX/Design allow me to help shape the product, pre-emptively assess problem areas and make well informed recommendations.

Industry: Global Tourism BusinessProducts: Digital Asset Management (DAM), Content ProductsAs Lead Product Owner, I managed the business analysis and design department (4 people) implementing best practices for agile deliveries, requirements capture and driving collaboration to mature the content analysis function. I leveraged emerging technologies to improve the customer experience and deliver incremental value. Recommend new products and features through data analysis of behaviours and key performance indicators.Key Achievements• Led delivery of enterprise-scale DAM and web/mobile content related products across 9 markets • Created innovative customer products for inspiring holiday choices and increasing ancillary sales • Established KPI reports demonstrating the growth of the DAM to 850 users sharing 1.6m digital assets.• Defined and drove business change initiatives to achieve the £9m business case benefits• Implemented agile delivery process for effective prioritisation of product requirements across 3 streams• Plan, scheduled and coordinated user acceptance testing (UAT) for product releases

Industry: Global Tourism Business Products: Customer Survey Questionnaires (CSQ)As a Senior Business Analyst, I produce comprehensive business, user, and system requirement documents, transforming business requirements into detailed developer briefings and user stories. Produce business cases and present recommendations to improve business processes and systems.Key Achievements• Stakeholder management across 5 market teams to elicit, analyse, communicate and validate requirements• Delivered a standardised CSQ solution providing common insights across multiple markets. • Collected over 1m customer responses in a 12 month period• Transitioned TUI’s largest market from paper CSQs to digital CSQ solution increased response rate by 20%

Industry: Global Automotive CompanyProducts: Learning Management Systems (LMS)As a Business Analyst and Scrum Master, I produce, maintain and communicate requirements backlog to business and technical teams. Plan and facilitate Sprint workshops with key client stakeholders and to define system and process improvementsKey Achievements• Scrum Master of 3 teams to deliver LMS enhancements, Operational Support, and Mobile Product Development • Delivery Lead for Business Intelligence implementation using Microsoft SQL Server Reporting Services (SSRS)• Account manager for key client establishing a long-term and trusted relationships with our customer• Agile coach implementing and refine agile processes across the organisation.

Industry: Large Luxury Brand Retailer Products: Digital Media Management (DMM)As a Business Analyst, I performed gap analysis of current system and process to ensure the solution supports the clients changing requirements. Extract insights from end users through workshops and interviewing techniques to define system and process improvements.Key Achievements• Lead DAM team (3 dev, 1 test) delivering 4 Runway to Reality (R2R) events collaborating with the business to distribute digital media and product content to online channels in real time. • DAM subject matter expert for current and new initiatives integrating with the DAM solution.• Improved release management processes and delivered controlled transitions of software releases into Live.• Operations Manager, liaising with the business, technology and support teams for the DAM solution.• Managing small development team (2 people) to deliver a bespoke web-based Copy Management solution.

Industry: Local Government and National Government AgenciesProducts: Enterprise Content Management (ECM), Electronic Document Records Management (EDRM), Digital Asset Management (DAM) As a Business Analyst, I elicited requirements using workshop techniques to model business processes, uniting government teams to address core business issues. I transitioned from graduate to information management consultant delivering structure and non-structured data solutions. Key Achievements• Managed a catalog of 90 Use Cases, associated Business Rules, and Business Processes.• Business Analyst and Process facilitator for Accelerated Solutions Environment (ASE) client events.• Designed and documented an HTML proof of concept, securing new offerings with an existing Education client.• Junior Communications Manager, drafting, proofing and distributing user guides for secure remote access solution.• Repaired strained relationships which improved the quality and timeliness of the financial reporting process