Provide a wide range of administrative services assisting small business owners in successfully navigating the waters of personnel retention and/or temporary assistance.

- Answer questions and address complaints- Organize and schedule appointments- Answer all incoming calls and redirect them or keep messages- Check, sort and forward emails- Keep updated records and files- Maintain contact records- Take up other duties as assigned (travel arrangements, schedules etc.)- Point of contact for internal and external clients

Managed an office staff of 4-6 receptionists with scheduling, human resources, training and development. Implemented a restructured database management system.

Provided IT services for both the company as well as an Internet subsidiary.