[13:17] Jamie GoodsonWith over five years of diverse experience spanning marketing, design, administration, and customer service, I bring a dynamic skill set and a passion for problem-solving and creativity to every endeavor. Throughout my career, I've demonstrated a commitment to achieving objectives and enhancing departmental quality and efficiency through innovative methods. **Professional Highlights** At Clarkes of Walsham Ltd, I served as a Marketing & Ecommerce Executive, leveraging Google Analytics to analyze website traffic patterns, inform targeted marketing strategies, and assess social media ad performance. I excelled in addressing customer inquiries and complaints, strategically planning and scheduling email newsletters, and coordinating print media advertising initiatives to enhance brand presence. Additionally, I managed scheduling and performance tracking of paid social media campaigns, orchestrated organic social media content, and contributed to creative design initiatives. I also spearheaded the development of new label generation processes and collaborated with AI technology. Prior to that, at Direct Line Group, I honed my customer service skills as a Motor Insurance Consultant, overseeing the customer complaints process and meeting sales targets. I maintained high adherence rates, received positive feedback, and contributed innovative ideas. **Key Skills** - Marketing Strategy- Customer Relationship Management- Data Analysis- Creative Design- Project Management- Team Leadership and Mentoring **Personal Pursuits** Beyond the office, I channel my creativity into hobbies such as crafting model landscapes, designing board games, writing novels, and baking. Known for my attentiveness, reliability, and proactive approach, I consistently deliver optimal results. I'm excited to leverage my experience, skills, and passion for creativity in a new opportunity. Let's connect and explore potential collaborations!