Jamie Smith

Jamie Smith Email and Phone Number

Founder and Principal – Capital-S Systems Pty Ltd @ Capital S Systems
Melbourne, VIC, AU
Jamie Smith's Location
Greater Melbourne Area, Australia, Australia
Jamie Smith's Contact Details
About Jamie Smith

With over two decades of experience spanning leadership roles at Accenture, Hollard, EY, InsurTech Australia and my own successful entrepreneurial ventures, I bring a unique blend of strategic insight, operational efficiency, and a forward-thinking vision to the insurance industry and its adjacent sectors. I specialise in turning complex challenges into streamlined, practical solutions that drive growth and innovation across all levels of an organisation. * Strategic Visionary: I have a natural ability to map out long-term strategies, optimising operations while aligning business goals with future industry trends.* Confident Leadership: I am able navigate high-stakes decisions with clarity and conviction, building trust and driving results in dynamic environments.* Individualised Approach: I am passionate about recognising and nurturing the unique strengths of individuals and teams, empowering people at all levels to perform at their best.* Futuristic Thinking: My forward-looking mindset helps organisations stay ahead of market shifts, fostering innovation that meets evolving customer needs and uncovers new opportunities.At Accenture, I help clients in the insurance sector achieve their most ambitious goals by leveraging cutting-edge technologies, data-driven insights, and sustainable growth strategies. Prior to this, I held senior roles at Hollard and EY, where I led transformative initiatives and delivered measurable impact across the financial services landscape.I am always keen to connect with professionals—whether you are early in your career or a seasoned leader—passionate about shaping the future of insurance, technology, and business. Let’s explore how we can collaborate to drive innovation and success.

Jamie Smith's Current Company Details
Capital S Systems

Capital S Systems

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Founder and Principal – Capital-S Systems Pty Ltd
Melbourne, VIC, AU
Company phone:
(187) 788-9900
Jamie Smith Work Experience Details
  • Capital S Systems
    Founder And Principal – Capital-S Systems Pty Ltd
    Capital S Systems
    Melbourne, Vic, Au
  • Accenture
    Managing Director - Insurance Transformation Lead
    Accenture Jun 2024 - Present
    Dublin 2, Ie
    As Managing Director at Accenture, I partner with clients to address their most pressing challenges and drive growth through innovative solutions. I focus on developing strategies that leverage emerging technologies, data analytics, and AI to improve efficiency, enhance customer experiences, and future-proof operations. My role involves collaborating with senior executives to deliver transformative initiatives that align with business goals, while guiding high-performing teams to consistently deliver results. With a strong focus on client success, I help insurers stay ahead of industry trends and maintain a competitive edge in a rapidly evolving market.
  • Insurtech Australia
    Non Executive Director
    Insurtech Australia Nov 2022 - Dec 2023
    Sydney, 2000, Au
    As a Non-Executive Director (NED) at InsurTech Australia, I helped guide the organisation in shaping the future of the insurtech sector, fostering innovation, and enhancing collaboration among industry stakeholders.
  • Insurtech Australia
    Advisory Board Member
    Insurtech Australia Jul 2017 - Dec 2022
    Sydney, 2000, Au
  • Hollard Australia Services (South Africa) (Pty) Ltd
    Executive Director
    Hollard Australia Services (South Africa) (Pty) Ltd Jun 2021 - Nov 2023
    As the Executive Director and Board Member for HASSA, I hold a dual leadership role that requires me to navigate Hollard's strategic direction while ensuring effective governance. In my capacity as the Executive Director, I am responsible for the day-to-day management and oversight of HASSA's operations. This involves setting clear objectives, coordinating initiatives, and fostering a collaborative and innovative culture among our dedicated team. Simultaneously, as a Board Member, I contribute to shaping the long-term vision, providing strategic guidance, and making critical decisions that align with our purpose and values. My role involves striking a balance between operational excellence and visionary leadership to drive HASSA's continued success.
  • Hollard Insurance Australia
    Group Chief Information & Transformation Officer
    Hollard Insurance Australia Oct 2019 - Nov 2023
    North Sydney, New South Wales, Au
    During my time at Hollard, I had the privilege of leading initiatives that made a significant impact to enable growth and resilience, particularly during the challenges posed by COVID-19. Key achievements include:Revolutionising Core Platforms: I championed the implementation of cutting-edge platforms for policy, billing, and claims processing that enabled streamlined operations, improved efficiency, and enhanced customer service standards.Cybersecurity & Standards: Recognising the critical importance of cybersecurity and service management, I recruited the first Chief Information Security Officer (CISO) and worked closely with them to strengthen the cyber posture and implement ITIL best practices. Establishing an Offshore Development Centre: To expand our capabilities and foster innovation, I championed the creation of a captive offshore development centre. This centre became a valuable source of talent and innovation, contributing to the company's competitive edge.Commonwealth Insurance (CIL) Separation and Integration: I played a key role in the complex process of separating and integrating CIL. This intricate task required meticulous planning and execution ensuring a smooth day 1 and subsequent phases.Enabling Remote Work during COVID-19: Additionally, I successfully navigated the technological aspects of the COVID-19 pandemic, enabling Hollard to swiftly transition to remote work. This adaptation was critical in ensuring the safety and continuity of our operations during these challenging times.These achievements showcase my dedication to driving positive change and innovation. I take pride in being part of Hollard's journey during this period. While I've moved on to new opportunities since then, the experiences and accomplishments from my time at Hollard continue to inspire and fuel my passion for transformative leadership specifically when enabled by information and technology.
  • Ey
    Partner
    Ey Jun 2015 - Nov 2019
    London, Gb
    During my tenure as a Partner at EY (Financial Services), I led (sales and delivery) several multi-million dollar transformation projects for some of the world's leading insurers, fundamentally reshaping their approach to operational strategies. I also played a pivotal role in conceptualising and establishing one of the firm's initial managed service offerings, EY Insurance Nexus, which proved instrumental in meeting the dynamic needs of our clients and became a global offering within the organisation. It was an incredible journey of collaboration with exceptional teams and clients, aimed at shaping the future of the insurance industry through innovative solutions and an unwavering commitment to achieving our clients' objectives.
  • Orpheus Associates
    Founder And Ceo
    Orpheus Associates Jan 2008 - 2015
    Melbourne, Vic, Au
    In my role as the founder and CEO of Orpheus, I led the company through a journey of achievements. Orpheus, under my leadership, was recognised as a BRW Fast Starter, highlighting our exceptional growth and innovative contributions to the software industry. Simultaneously, I served as the Director of Enterprise Services, overseeing Project Delivery and Transition, while working tirelessly to ensure the delivery of excellence and outstanding service to our clients. Throughout this journey, I successfully transitioned Orpheus from its initial start-up phase to a highly scalable and thriving enterprise that has since been acquired.
  • Target Group
    Principal Consultant | Client Services
    Target Group Jan 2005 - Aug 2008
    Newport, Gb
  • Rubicon Corporation
    Senior Business Analyst
    Rubicon Corporation Jan 1999 - Jan 2005
    Leusden, Utrecht, Nl
    Millerfisher acquired by Rubicon
  • Keane
    Solutions Developer / Programmer
    Keane Jan 1998 - Jul 1999
    London, United Kingdom , Gb
    Solutions Developer / Programmer
  • Imperial Chemical Industries (Ici)
    Developer
    Imperial Chemical Industries (Ici) 1997 - 1998

Jamie Smith Skills

Project Delivery Solution Architecture Business Analysis Change Management Requirements Gathering Program Management Business Process Improvement Requirements Analysis Stakeholder Management Business Process Service Delivery Insurance Management Software Project Management Data Migration Enterprise Architecture Business Intelligence Business Transformation Outsourcing Analysis Management Consulting Business Requirements Business Process Design Governance Pmo Business Architecture Integration Systems Analysis User Acceptance Testing Project Portfolio Management General Insurance Business Process Re Engineering It Transformation Reinsurance Data Warehousing Solution Delivery Architecture Process Management Human Resource Development Project Management Office Business Integration Product Development Enterprise Solution Design Project Recovery Software Development Methodologies Managed Services Leadership Business Process Outsourcing Business Strategy Organizational Design User Interface Design Term Life Insurance Claims Investigations Human Capital Prince2 Corporate Governance Corporate Social Responsibility Proxy Voting Stakeholder Engagement Strategy Policy Nonprofits Sustainability Investor Relations Writing Strategic Communications Public Speaking Strategic Planning Research Investments Public Policy Finance Policy Analysis

Jamie Smith Education Details

  • Australian Institute Of Company Directors
    Australian Institute Of Company Directors
    Foundations Of Directorship
  • University Of Staffordshire
    University Of Staffordshire
    Computing

Frequently Asked Questions about Jamie Smith

What company does Jamie Smith work for?

Jamie Smith works for Capital S Systems

What is Jamie Smith's role at the current company?

Jamie Smith's current role is Founder and Principal – Capital-S Systems Pty Ltd.

What is Jamie Smith's email address?

Jamie Smith's email address is sm****@****.net.au

What schools did Jamie Smith attend?

Jamie Smith attended Australian Institute Of Company Directors, University Of Staffordshire.

What skills is Jamie Smith known for?

Jamie Smith has skills like Project Delivery, Solution Architecture, Business Analysis, Change Management, Requirements Gathering, Program Management, Business Process Improvement, Requirements Analysis, Stakeholder Management, Business Process, Service Delivery, Insurance.

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