Jamie Smith Email & Phone Number

Melbourne, Vic, Au

Dublin 2, Ie

As Managing Director at Accenture, I partner with clients to address their most pressing challenges and drive growth through innovative solutions. I focus on developing strategies that leverage emerging technologies, data analytics, and AI to improve efficiency, enhance customer experiences, and future-proof operations. My role involves collaborating with senior executives to deliver transformative initiatives that align with business goals, while guiding high-performing teams to consistently deliver results. With a strong focus on client success, I help insurers stay ahead of industry trends and maintain a competitive edge in a rapidly evolving market.

Sydney, 2000, Au

As a Non-Executive Director (NED) at InsurTech Australia, I helped guide the organisation in shaping the future of the insurtech sector, fostering innovation, and enhancing collaboration among industry stakeholders.

Sydney, 2000, Au

As the Executive Director and Board Member for HASSA, I hold a dual leadership role that requires me to navigate Hollard's strategic direction while ensuring effective governance. In my capacity as the Executive Director, I am responsible for the day-to-day management and oversight of HASSA's operations. This involves setting clear objectives, coordinating initiatives, and fostering a collaborative and innovative culture among our dedicated team. Simultaneously, as a Board Member, I contribute to shaping the long-term vision, providing strategic guidance, and making critical decisions that align with our purpose and values. My role involves striking a balance between operational excellence and visionary leadership to drive HASSA's continued success.

North Sydney, New South Wales, Au

During my time at Hollard, I had the privilege of leading initiatives that made a significant impact to enable growth and resilience, particularly during the challenges posed by COVID-19. Key achievements include:Revolutionising Core Platforms: I championed the implementation of cutting-edge platforms for policy, billing, and claims processing that enabled streamlined operations, improved efficiency, and enhanced customer service standards.Cybersecurity & Standards: Recognising the critical importance of cybersecurity and service management, I recruited the first Chief Information Security Officer (CISO) and worked closely with them to strengthen the cyber posture and implement ITIL best practices. Establishing an Offshore Development Centre: To expand our capabilities and foster innovation, I championed the creation of a captive offshore development centre. This centre became a valuable source of talent and innovation, contributing to the company's competitive edge.Commonwealth Insurance (CIL) Separation and Integration: I played a key role in the complex process of separating and integrating CIL. This intricate task required meticulous planning and execution ensuring a smooth day 1 and subsequent phases.Enabling Remote Work during COVID-19: Additionally, I successfully navigated the technological aspects of the COVID-19 pandemic, enabling Hollard to swiftly transition to remote work. This adaptation was critical in ensuring the safety and continuity of our operations during these challenging times.These achievements showcase my dedication to driving positive change and innovation. I take pride in being part of Hollard's journey during this period. While I've moved on to new opportunities since then, the experiences and accomplishments from my time at Hollard continue to inspire and fuel my passion for transformative leadership specifically when enabled by information and technology.

London, Gb

During my tenure as a Partner at EY (Financial Services), I led (sales and delivery) several multi-million dollar transformation projects for some of the world's leading insurers, fundamentally reshaping their approach to operational strategies. I also played a pivotal role in conceptualising and establishing one of the firm's initial managed service offerings, EY Insurance Nexus, which proved instrumental in meeting the dynamic needs of our clients and became a global offering within the organisation. It was an incredible journey of collaboration with exceptional teams and clients, aimed at shaping the future of the insurance industry through innovative solutions and an unwavering commitment to achieving our clients' objectives.

Melbourne, Vic, Au

In my role as the founder and CEO of Orpheus, I led the company through a journey of achievements. Orpheus, under my leadership, was recognised as a BRW Fast Starter, highlighting our exceptional growth and innovative contributions to the software industry. Simultaneously, I served as the Director of Enterprise Services, overseeing Project Delivery and Transition, while working tirelessly to ensure the delivery of excellence and outstanding service to our clients. Throughout this journey, I successfully transitioned Orpheus from its initial start-up phase to a highly scalable and thriving enterprise that has since been acquired.

Newport, Gb

Leusden, Utrecht, Nl

Millerfisher acquired by Rubicon

London, United Kingdom , Gb

Solutions Developer / Programmer

Foundations Of Directorship

Bsc Hons, Computing