Jamie Smith Email & Phone Number

Southampton, England, United Kingdom

• Leading on the development, delivery and evaluation of all creative projects; producing and co-producing opportunities for Mayflower Theatre and MAST, upholding the objectives identified in the ACE funding agreement. • Managing the creative programmes budget, ensuring best value is achieved in all projects, whilst creating the highest possible quality of work.• Presenting both venues as centres for the local arts sector and major contributors to the cultural life of Southampton.• Working with colleagues, resident & associate companies/artists and external partners to source new work that fulfils the artistic vision and business plan.• Maintaining show budgets, maximising box office income and controlling artistic costs; subsequently contributing to the collation of statistics for management reports and funders.• Creating new and sustaining existing, strategic relationships with key stakeholders, producers, agents, creatives, and external partners, resulting in an extensive network in London and the regions. • Helping with the devising and implementation of a suitable audience development strategy to support the home grown work - promoting the creative programme for advocacy purposes.• Providing effective leadership & management to the freelance artistic team. • Contributing to business planning, strategic and organisational development.• Promoting and ensuring the implementation of Equality, Diversity and Inclusion policies by demonstrating a commitment to the broadening of cultural diversity across the business.• Committed to minimising the company’s environmental impact wherever possible with particular reference to the Environmental Policy.• Ensuring systems are in place to guarantee the building and operation are well maintained and meets all its Health and Safety requirements.• Monitoring Equity/BECTU/UK Theatre rates & legislation and staying abreast of industry news and developments.

London, England, United Kingdom

• Identified and pre-empted stress points in the schedule and re-opening of the venue, with focus of Covid protocols and Risk Assessment.• Formed part of the core administration group, providing consistency and an administrative foundation across all activities.• Responsible for the effective running of the theatre departments operation, maintaining good communication and promoting company welfare. • Maintained a safe environment for audiences and artists; modelling a culture of collaboration to enable and empower shared ownership of the work. • Attended key policy steering groups such as the anti-racist task force, safeguarding, continuity planning, Health & Safety, data protection (GDPR).• Central point for contracts, monitoring terms and conditions to ensure consistency across all areas (Creatives, Fixed Term, Casual, Globe). Negotiating deals and contracting personnel, actors & creative teams.• Continually explored best working practice and policies with the people team, with an eye on creating and preserving a safe and healthy working culture. • Oversaw the running of assisted performances aiming to remove physical & cognitive barriers whilst ensuring compliance with the Equality Act of 2010. • Managed the Deputy General Manager, Access Manager and three Theatre Co-ordinators.

Guildford, Surrey, United Kingdom

• Deputising for the previous Theatre Director; acting as the General Manager during a 12 month interim between Directors. • Programmed the (600 seat) Main House and (80 seat) Mill Studio, alongside managing the theatre’s year planner and electronic diary. Collated the annual Director’s report, personally contributing to the Mill Studio and Main House sections.• Responsible for producing the theatre’s annual Pantomime working closely with all relevant departments including technical, creatives and marketing, ensuring a smooth execution of the project with maximum audience engagement and optimal financial effectiveness. • First point of contact for external producers, casting agents and industry professionals as well as local stakeholders and council representatives. Representing the Theatre at social/business events, hosting guests, companies and sponsors, as well as being the ambassador for the theatre in the town/borough. • Formulating, drafting and signing off show contracts, deal memos and production information documents. Led on casting for all internal projects, from 6 year old juveniles to named casting and responsible for the resulting personnel contracting. • Compiling show budgets for both touring productions, in-house and co-produced work.• Managing the general running of the theatre in its artistic & administrative departments to ensure compliance and effective operations, with particular focus on building licences including the premises licence and PRS/PPL.• Receiving comments and complaints from patrons FOH, responding in timely fashion and ensuring that all feedback is investigated and acted upon.• Keeping up to date with Equity/BECTU/UK Theatre rates and legislation. • Working closely with the Marketing Manager to deliver three seasonal brochures per year and to develop new and engaging campaigns to increase patron awareness. • Actively pursuing innovation, diversity and equality within the business, its programme and employees.

The Dog & Pheasant, The Squirrel, The Albany, The Farriers.

An introduction into practical business, operational and people management, providing experience of:• Being responsible for the front of house and kitchen staff, ensuring shifts ran smoothly and effectively, whilst demonstrating exemplary customer service skills. • Managing, with economic efficiency, the operation of 8 guest suites as well as private functions/corporate events – developing bespoke packages for the client. • Accountable for cashing up and banking. • Managing customer liaison, responsible for staff induction and training to ensure continued high standards.• Collaborating at Senior Management level with the Directors and Executive Chef on menu development.• Successfully gaining the Camera award for three of the company’s sites.

Bachelor Of Arts (Ba)

High School