Jamie Quynh Trang Nguyen Email & Phone Number

Sydney, Nsw, Au

Blacktown, New South Wales, Australia

August 28th 2024 - November 7th 2024

- Assist with paper-based examinations.- Ensure that examinations are run on schedule.- Checking exam rooms are appropriately equipped and set up.- Engage with candidates in a professional manner.- Arrange and organise examination materials before and after examination.

Lizard Centre, Aspire Centre

- Provides intensive individualized therapy services directed toward the development and/or enhancement of skills necessary for emotional, cognitive, behavioral, language, and interpersonal growth of the student.- Uses appropriate applied behavior teaching, communication, and reinforcement techniques consistently.- Accurately completes all required documentation and data collection.- Works with an individual student to reinforce learning of material or skills as described in the treatment plan.- Helps the student master equipment or instructional materials assigned by the senior therapist.

Blacktown, New South Wales, Australia

- Work collaboratively with the team to ensure the smooth and efficient functioning of the Escape Violence Payment program.- Ensure all client data and referral information is appropriately recorded on client data systems.- Maintain a good understanding of the financial causes and impacts clients may face in a domestic and family violence situation and reflect these factors in the individual client’s Case Plan.- Work with the client to identify the financial supports already in place, the financial assistance required and how it will support the clients plan to live their life safely.- Actively seek clients’ feedback at the conclusion of service.- Work alongside domestic and family violence services and networks.- Remain knowledgeable and up to date about services within the DFV space in Greater Sydney, NSW and the ACT.- Develop and maintain strong pathways and partnerships with internal/external services to provide clients with optimal wrap-around support.

Bankstown, New South Wales, Australia

- Monitoring and recording participants’ engagement and progress. - Conducting follow up, seeking regular feedback on activities and referrals, updating plans as required, addressing participation issues as they arise, and managing and supporting participants with multiple and complex needs including non-vocational barriers- Updating and maintaining accurate, complete and timely records and referrals in relevant databases- Developing pathways and partnerships to continuously improve supported referrals, connections and sector capacity building within the local community and service system- Working within ParentsNext guidelines and practice principles to attain and sustain employment outcomes, educational outcomes and for parents to remain connected to the ParentsNext program- Working within an evidence informed practice to provide services to the target groupachieving performance targets including employment, education and social connectedness- Navigate the Employment Services System (ESS)

Bankstown, New South Wales, Australia

- Support CALD communities to learn about, engage with and participate in the NDIS.- Advise and act as first point of contact to these communities through the information line.- Support callers with relevant, current, high quality information in their language on disability and the NDIS.- Maintain an accurate and detailed knowledge of the NDIS.- Provide a sense of a safe place to explore new opportunities and help connect callers to their local and cultural communities and support systems with appropriate information and from sources they know and trust.- Building and maintaining a current working knowledge of local community networks, agencies including ethno-specific, multicultural, faith-based agencies and organisations.- Ensuring proper records are kept through a data system.- Contributing to team activities and participating in meetings and workshops.- Collaboration with other SSI units and engaging in activities out in the community to support the development of the Program.- Participating in local forums and information sharing activities, to support the development of the Program.- Navigate the internet to access relevant information, including the National Multilingual Disability Hub website.- Carry out administrative duties as required.

Sydney, Australia

- Monitoring and recording participants’ engagement and progress. - Conducting follow up, seeking regular feedback on activities and referrals, updating plans as required, addressing participation issues as they arise, and managing and supporting participants with multiple and complex needs including non-vocational barriers- Updating and maintaining accurate, complete and timely records and referrals in relevant databases- Developing pathways and partnerships to continuously improve supported referrals, connections and sector capacity building within the local community and service system- Working within ParentsNext guidelines and practice principles to attain and sustain employment outcomes, educational outcomes and for parents to remain connected to the ParentsNext program- Working within an evidence informed practice to provide services to the target groupachieving performance targets including employment, education and social connectedness- Navigate the Employment Services System (ESS)

Customer ServiceNails SpecialistFacebook Page ManagingSelling Nail-care ProductsInventory checking*Competences:+) RETAIL:- Tactfully dealing with customer enquiries, requests and complaints.- Providing valuable knowledge and up to date advice on store products.- Manning a till, making sure services are done and and paid for without unnecessary delays .- Being on the shop floor, helping customers find what they want and explaining anything they need to know.+) SALES: - Welcoming customers to the store in a professional manner.- Customer service focused and able to deal with one-to-one sales.- Operating the till systems, including cashing up and completing paper work at the start and end of shift . - Can-do attitude and natural flair for selling.+) PERSONAL - Using sound judgement to make decisions within established procedures.- Comfortable in a front line position and in meeting new people.- Able to deal with high levels of customer interaction in a busy retail environment.- Completing tasks and not leaving jobs for others to do.

Bachelor’S Degree, Social Work

Language And Cultural Immersion Exchange Program, Chinese

A three-week language program funded by National Central Univeristy, with sponsorship from Western Sydney Univeristy

Education record

The University of Sydney Foundation Program

Education record

Activities and Societies: Badminton Ams'​ Club, Ams Debate ClubGPA: Grade 10: 8.6 Grade 11: 9.0 Grade 12: 9.1

Master Of Psychotherapy And Counselling, Counseling Psychology

First Aid Certificate

Certificate Ii In Business