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Today’s fast-moving markets make it a challenging time for business leadership. To remain competitive, companies need to be continually looking for ways to stay ahead of the competition in efficiency, service delivery and market offerings. Some may see this as daunting but to be honest I love it.In my recent role as part of the senior executive team with Mantra Hotels I was able to lead the introduction of new systems in e-commerce, travel and hotel distribution and successfully execute multiple mergers and acquisitions that saw Mantra grow to become a leader in branded hotel chain performance in Australasia.The strategies we followed weren’t rocket science but simply the product of a sustained and unwavering focus on looking for opportunities to innovate, improve and evolve in our systems, technologies and operating practices. I’m glad to say it worked - a real testament to the business leadership I was part of, and it’s support team, and a business legacy I am proud of. Whilst my expertise most recently has been helping travel and resort operations enhance their e-commerce and distributions systems, having worked 10+ years earlier in my career in finance and accounting roles in banking, mining and travel industries I bring a strong grounding in business and commercial imperatives positioning me to be able to help any business looking to grow bottom-lines, expand market share and counter competitor attacks.Through my background I can help businesses:* Build capability in their sales and marketing teams, call centres and operations* Implement innovative E-Commerce and distribution strategies to improve revenue generation* Drive IT development teams and generate positive ROI on web development projects* Develop strategy, systems and personnel around niche travel products * Implement Affiliate Marketing programs to strengthen brand and voice in market* Build a culture of collaboration across brand, digital marketing, IT and sales teams
Group Travel Manager Pty Ltd
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Consultant - Product And FinanceGroup Travel Manager Pty Ltd Nov 2016 - PresentGold Coast, Australia
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Gm Ecommerce And DistributionMantra Hotels And Resorts Group Feb 2008 - Jul 2013Gold CoastMember of the executive leadership team during a period of rapid change and growth. Led business imperatives to grow margins and established Mantra’s high performance e-commerce division. Implemented technologies and innovations that saw bookings skyrocket from Mantra’s direct channels and helped the Group cement its position as the largest branded serviced apartment operator in Australasia. Also oversaw niche travel business operations and business plans prior to their successful divestment. * Led strategy development and execution of innovative eCommerce, distribution and reservations business plans boosting EBITDA margins by 20%+ * Driver of a series of enhancements and market firsts in hotel technologies and systems * Developed from the ground up a highly successful e-Commerce team managing 140+ websites attracting 11 million visits and turnover exceeding $100 million per annum * Established along with IT teams a robust digital project-management framework * Released first branded mobile and tablet friendly websites focussed on content and user experience best practices * Implemented Web chat technology and “Revinate” reputation management software * Revamped affiliate and below the line marketing plans growing the network to over 500 suppliers * Established trademarks asset base along with risk management and monitoring systems -
Gm Holidays And DistributionStella Hospitality Group (Later Mantra Hotels And Resorts) Jan 2003 - Jan 2008Brisbane, AustraliaPlayed an instrumental role in brand development, operational system sophistication and business integration. Key executive in the amalgamation of 9 existing businesses into one hotel and resorts business operating under 3 brands. Driver of a series of business process changes designed to, generate growth, cost rationalisation and efficiencies during a period where operations grew to exceed 140+ properties and 3,500 staff * Implemented market-first central hotel reservations platform (CRES) * Secured the first Group-wide contracts with Global Online Travel Agents * Supported the business through multiple acquisitions and mergers* Reinvigorated call centre operations doubling phone booking conversion ratios in 12 months* Rolled out upgraded brand websites doubling conversion rates and increasing unique visits 40%* Consolidated all hotel product onto 1 single Global Distribution (GDS) platform (down from 6) * Implemented the first Application programming interface between an Australian hotel chain and the wholesale travel industry* Development of niche travel businesses Schoolies.com and Footy trips* Delivered page 1 SEO rankings for key destination head terms -
Financial Controller, Operations Manager And ShareholderBreakfree Holidays Nov 1998 - Dec 2002Brisbane, AustraliaSupported business to implement financial frameworks and structures during transition from small private company to ASX listed business. Implemented transition to fully computerised accounting systems and move to accrual and GST reporting systems. Oversaw call centre and holiday product functions. Assisted with planning and due diligence prior to public listing in 2002.
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Joint Venture Accountant | Senior Financial AccountantSantos Ltd Sep 1994 - Oct 1998Brisbane, AustraliaConsolidated accounting and reporting systems across a number of acquired joint ventures. Introduced improved budget and 3 year planning processes. -
Contract Accountant - Uk Retail Branch BusinessNatwest Nov 1992 - May 1994London, United KingdomProject team member implementing new financial reporting system. Then post implementation consolidating financial reporting systems and processes across the hundreds of retail banking businesses within Natwest UK -
Contract AccountantVirgin Media (Formerly Cable London) Mar 1992 - Sep 1992London, United KingdomSupporting financial operations for this cable TV start up during its infancy phase. Primarily focussed on various business systems implementations projects. -
Management Accountant | Financial AccountantXstrata Coal (Formerly Mim Coal) Jan 1990 - Dec 1991Queensland, AustraliaVarious management and financial accounting roles on site in the Bowen basin. Led overhaul of fixed asset accounting and cash forecasting systems. Drove improvement to monthly executive and board reporting functions. -
Graduate Accountant | Management AccountantXstrata Copper (Formerly Mount Isa Mines) Jan 1988 - Dec 1989Queensland, AustraliaInitially joining the 50 strong Graduate programme at Mount Isa Mines gaining experience across various cost and mine accounting roles. Then moving into a management accounting role focussing on reporting and budgeting for mine site operations.
Luke Jamieson Skills
Frequently Asked Questions about Luke Jamieson
What company does Luke Jamieson work for?
Luke Jamieson works for Group Travel Manager Pty Ltd
What is Luke Jamieson's role at the current company?
Luke Jamieson's current role is Consultant - Product and Finance at Group Travel Manager.
What is Luke Jamieson's email address?
Luke Jamieson's email address is lu****@****.com.au
What are some of Luke Jamieson's interests?
Luke Jamieson has interest in Poverty Alleviation, Economic Empowerment.
What skills is Luke Jamieson known for?
Luke Jamieson has skills like E Commerce, Management, Hotels, Hospitality, Tourism, Yield Management, Seo, Resorts, Online Marketing, Hotel Booking, Hospitality Industry, Hospitality Management.
Not the Luke Jamieson you were looking for?
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Luke Jamieson
Melbourne, Vic -
3gmail.com, rea-group.com, vicinity.com.au
1 +61 3 9XXXXXXXX
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1gmail.com
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