Jamie Throop Email & Phone Number

British Columbia, Canada

Ontario, Canada

Promptly assist Distribution Partners with inquiries related to Fast and Full applications, online software or new business updates.Identify and implement processes to improve department efficiency and customer experience within the digital platforms. Present weekly reports to the Digital Support team regarding trends in communications from Distribution Partners.Foster connections with internal departments to facilitate project development.Monitor the Find an Advisor Insurance Leads and Customer Service Reassignments.Assist Sales Support Coordinators in a timely manner with processing CE Certificates and revising Marketing presentations upon request.

Kingston, Ontario, Canada

Event Management company.Specializing in decor and day of coordination.

Kingston, Ontario, Canada

Prepared files and agendas for client meetingsAssisted clients with in person and over the phone requestsTook swift action in responding to requests from different Financial Institutions, such as policy modifications, investment transfers, and new policies.Created monthly investment statements for top 100 clients.Supervised Admin staff to ensure tasks are delegated and reviewed before submitting paperwork.Accountable for corporate duties, including year-end processes, maintaining regular communication with the corporate bookkeeper/accounting firm, and aiding in individual and corporate licensing renewals.

Kingston, Ontario, Canada

Ensured staff were up to date on product knowledge training and company protocols.Designed eye-catching displays for new products within the soft-lines department.Developed relationships with customers and confirmed their needs were being met.Processed payments and refunds for returns.

Kingston, On

Handled cash quickly and effectively.Welcomed and assisted customers with concerns and inquiries.Ensured apparel was displayed properly.

Processed credit applications, submitted to financial institutions once the vehicle was delivered. Inputted new inventory as it was received from Nissan.Submitted Electric vehicle claims when Leafs were sold.Balanced claims for Service department.

Kingston, Ontario

Worked closely with another Online Lead specialist to ensure all online inquiries were answered. This included service, sales and general store inquiries from the company website, kijiji, auto trader and many more. Serious inquiries were followed up with and appointments were scheduled for sales, and passed on to a team member.

Kingston, Ontario

Uploaded photos, videos and detailed descriptions of new inventory.

Kingston, On

Kingston, Ontario, Canada

Interacted with customers and completed cashier duties.Faced and replenished shelves frequently.Ensured inventory counts were completed often and accurately.Assisted with warehouse deliveries.

Kingston, On

Seat/Direct customers to their seatsChecking Tickets and Bags at Front Gates

Napanee, On

Provided customer assistance in the brewery's retail store. Promoted products at various festivals.Aided in brewery production, specifically in canning and packaging.

Whitby, On

Booked groups and events for the facility.Supervised the Event Staff.Ensured customers were happy and satisfied with the quality of service offered by the staff.Conducted research.Prepared and organized upcoming events.

The Clermont Group

Prepping and Refinishing worn down fences.Painting different surfaces (i.e. retaining walls, fences, decks, etc.)Cleaning tasks in Military office spaces.Demolition of rental properties.Reception and front desk tasks.

Kingston, On

Seasonal Position.Approved and edited images during dance photo shoots. Informed photographers on how to better the final productAssisted with set up and take down of the shoot.

Kingston, On

Handled cash quickly and effectively. Dealt with Returns, Exchanges, and Customer Inquiries.Replenished table displays and clothing racks.

Kingston, On

Mixed yogurt and replenished machines when products were running low.Restocked topping containers.Tended to customer service and cash duties.Ensured the store was presentable at all times.

Ahmerstview, On

Educated students on different styles of dance.Informed parents weekly on studio/classroom information.Choreographed routines throughout the year and for the annual year end recital.

Special Events Planning, Events Large And Small, Corporate And Private, 3.9 Gpa

Activities and Societies: 80 Hour Placement completed with the City of Kingston, Planned and Executed three events within two years.

Social Media Marketing

Business Administration- Marketing

Activities and Societies: Enactus, The World Business Forum, Winners of the Get your horns on fundraiser.