Technical & Engineering Manager
Mb System Networks Ltd
Coventry, United Kingdom
At MB System Networks I looked after the Technical & Engineering side of the company.We had a large base of customers in which we maintained and supported for both of their telephone systems and business telephone lines.I worked on a range on business telephone systems which included; Panasonic, BT, Samsung and Hosted Telephony.I also looked after a small base of customers with I.T requirements, which included networking, wireless networks, server installation, email and website hosting.I also looked after a large call centre in Birmingham with over 200 users, we supplied and installed all of the communication equipment; telephone system, call logging, call recording and an advance voicemail system which included call queuing, auto attendant and a professional courtesy service.