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Jamie Tran Email & Phone Number
Senior Customer Success Manager
at
Employ
1 work email found
@lever.co
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Customer Success Manager
Location
San Francisco Bay Area, United States
Company size
Who is Jamie Tran? Overview
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Quick answer
Jamie Tran is listed as Senior Customer Success Manager at Employ, a with 1242 employees, based in San Francisco Bay Area, United States. AeroLeads shows a work email signal at lever.co and a matched LinkedIn profile for Jamie Tran.
Jamie Tran previously worked as Senior Customer Success Manager at Lever and Customer Success, Strategic Accounts at Front. Jamie Tran holds Sociology from Uc Santa Barbara.
Company email context
Email format at Employ
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{first}.{last}@lever.co
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AeroLeads found 1 current-domain work email signal for Jamie Tran. Compare company email patterns before reaching out.
Profile bio
About Jamie Tran
Customer Success, project management, website optimization, webinar event management, lead generation, SaaS, online collaboration, product demo specialist, client/customer support, and e-commerce.
Listed skills include Saas, Project Management, User Research, Marketing, and 7 others.
Current workplace
Jamie Tran's current company
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Employ
8 roles
Jamie Tran work experience
A career timeline built from the work history available for this profile.
Senior Customer Success Manager
Current
Jan 2022 - Present
Customer Success, Strategic Accounts
Jan 2020 - Oct 2021
Enterprise Customer Success Manager
Early member of Enterprise Customer Success team and was responsible for managing and growing a customer base of 3 million in ARR.-Served as point of contact and strategic partner for a base of 18 enterprise customers and maintained 105% in net dollar retention. -Engaged with customer lines of business to help drive and achieve business outcomes and identify growth opportunities.-Delivered product demos to drive growth opportunities in addition to user training to drive adoption-Conducted quarterly business reviews with strategic customers to provide state of the business and drive success.-Identified expansion opportunities resulting in $125k in net new revenue in past two quarters. Collaborated with product team to help build product roadmap based on customer feedback.
Nov 2018 - Nov 2019
Customer Success Manager
Cisco Systems
-Drive adoption, training, and support to a base of enterprise level customers for SaaS collaboration product, Webex Teams. - Educate customers on product features and roadmap through live and virtual engagements.- Develop relationships with executive sponsors to understand customer needs, challenges, establish use cases, and drive value of Webex Teams. - Project manage implementation rollouts for customers. - Provide data analysis to help customers understand usage trends to maximize product and feature adoption. - Maintain positive net retention numbers through product and feature upsells.- Actively engage book of business to maintain customer health
Aug 2016 - Oct 2018
Program Manager- Online Marketing
Cisco Webex
• Lead project manager for Cisco Sparkmarketing site.• Collaborated with stakeholders fromProduct, UX design, Content,Development, IT and QA teams toredesign Cisco Spark marketing site.• Created project plans, timelines, tasks, resource management,and managed stakeholdercommunication.• Authored creative briefs and businessrequirements for web projects.• Managed A/B testing program to drivevisitor conversion to WebEx.com.
Apr 2013 - Aug 2016
Online Program Manager
Cisco Webex
• Delivered maintainence projects formarketing pages on WebEx.com.• Managed production of weekly partnerwebinars.
Mar 2010 - Apr 2013
Marketing Specialist
Cisco Webex
- Marketed Cisco WebEx meeting solutions by delivering daily product demos to prospective customers. - Facilitated online training and support sessions for trial customers.
Mar 2008 - Mar 2010
2 education records
Jamie Tran education
Sociology
Uc Santa Barbara
Ux Design
General Assembly
FAQ
Frequently asked questions about Jamie Tran
Quick answers generated from the profile data available on this page.
What company does Jamie Tran work for?
Jamie Tran works for Employ.
What is Jamie Tran's role at Employ?
Jamie Tran is listed as Senior Customer Success Manager at Employ.
What is Jamie Tran's email address?
AeroLeads has found 1 work email signal at @lever.co for Jamie Tran at Employ.
Where is Jamie Tran based?
Jamie Tran is based in San Francisco Bay Area, United States while working with Employ.
What companies has Jamie Tran worked for?
Jamie Tran has worked for Employ, Lever, Front, Dialpad, and Cisco Systems.
How can I contact Jamie Tran?
You can use AeroLeads to view verified contact signals for Jamie Tran at Employ, including work email, phone, and LinkedIn data when available.
What schools did Jamie Tran attend?
Jamie Tran holds Sociology from Uc Santa Barbara.
What skills is Jamie Tran known for?
Jamie Tran is listed with skills including Saas, Project Management, User Research, Marketing, Event Management, Lead Generation, Paper Prototyping, and Crm.
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