Jamie Kramer, Ma, Chrp, Ccip™ Email & Phone Number

Toronto, Ontario, Canada

As the Senior Consultant, Diversity and Inclusion, I am an integral part of the human resource team, responsible for formulating multi-level (unit, division and organization) diversity and inclusion strategies/plans and delivering high quality end-to-end (design, development, implementation and evaluation) solutions in a manner that aligns with TCHC's tenant focused culture.These solutions will meet stakeholder and rightsholder requirements, support business objectives and cultivate an inclusive workplace culture, and high-performing workforce that is diverse at all levels of the organization.I serve as the diversity and inclusion subject matter expert and key point of contact for diversity and inclusion in the organization as well as advising the organization on all matters related to recruitment, retention, performance evluations, promotions, and learning. I also serve as a key HR subject matter expert by providing sound advice, consultation and services on these range of HR and diversity matters.

Books and Ladders started in May 2015 and has grown to have over 7500 views per day. I have organically grown my audience through social media marketing campaigns and creating content that people want to read. I have publishing contacts at every major publishing house in Canada, the US, and the UK that send me books which I review, allowing me to consistently provide new content to my following.Since creating my blog, I have started a month long campaign entitled "We Can(ada) Read" that focuses on Canadian authors and bloggers. Working with bloggers, authors, and publishers allows me to broaden the audience that typically reads these Canadian books, especially as my audience spans across the world. Further, I work with Ace/Roc and Tor Books on a weekly feature entitled "Science Fiction and Fantasy Fridays" in which I engage my mainly younger audience to learn more about Adult Science Fiction and Fantasy novels.In addition, for a year I co-ran weekly interviews with authors over Google Hangouts in which my co-blogger and I asked them about their life as a writer, about their novels, and moderated incoming questions from audience members on Twitter.To maintain an audience, I promote my blog on my Twitter, Bloglovin', Facebook, Goodreads, and Instagram accounts. I have a combined total of over 8500 followers across all platforms and maintain an active audience through using the Analytic features on the applications.

Cobourg, Ontario, Canada

In my role as the Accessibility Coordinator, I was responsible for developing, coordinating, monitoring, updating, and distributing the Town’s Multi-Year Accessibility Plan.In this role, I acted as a liaison between Council, the Municipal Accessibility Advisory Committee, staff and the public while providing advice to the Municipal Accessibility Advisory Committee with respect to research, report writing, correspondence and other procedural matters. In addition, I was the resource internally for all staff members to rely on for questions related to accessibility matters and needs.I was also responsible for all additional facets of diversity, equity, and inclusion, including creating a draft proposal and plan for Council to continue diversifying the Town. I was working with a variety of stakeholders and rights holders to ensure all voices are being heard in the future of the Town of Cobourg.While working at the Town of Cobourg, I was able to:• Conduct public engagement and feedback on the Multi-Year Accessibility Plan and the Equity, Diversity, and Inclusion Advisory Committee of Council,• Create, receive approval, and start the implementation of the Town of Cobourg's Multi-Year Accessibiity Plan 2020 to 2024,• Secure $60,000 in grant funding for accessibility projects in Cobourg's downtown,• Create a new gender equity initiatve: Women in Governance: Leadership and Mentoring Program,• Form local partnerships with community organizations to build accessibility awareness and opportunities for the Town to be a leader in accessibility,• Create an Inclusion, Diversity, Equity, and Accessibility lens to assist with policy review process,• Develop the Equity, Diversity, and Inclusion Strategy for the Town of Cobourg,• Work with Alderville First Nations to create the Town of Cobourg's Land Acknowledgement,• Encourage youth participate by reducing barriers to engagement, and• Engage with community organizations related to Equity, Diversity, and Inclusion.

Ottawa, Canada Area

I am currently a Steering Committee Member of the Youth Advisory Group in which my role is to provide professional development and guidance to the members of the YAG. Further, I am assisting with curating relationships with alumni and current members to keep everyone engaged with youth voices.Currently, I am working on individualized professional development plans for each of 21 members of the YAG. In addition, I am working with the other Steering Committee Members on planning YAG activities and presence for the 2020 Annual General Meeting for CCUNESCO.

Ottawa, Canada Area

In April 2019, I was appointed to the Youth Advisory Group through the Canadian Commission for UNESCO in the Social and Human Sciences Sectoral Committee. I was appointed for my expertise in the role of municipalities in advancing diversity, inclusion and Reconciliation; fighting against all forms of discrimination, racial profiling, different forms of hate, systemic racism, etc., and; creating youth engagement, in particular at the local level (municipal youth councils, etc.). I am the project lead for two projects in the Social Sciences and Humanities Sector: (1) Role of Youth in Advancing the Work of the Inclusive Cities Coalition, and; (2) Urban Planning and the Inclusive Cities Coalition.By being a member of the Youth Advisory Group through the Canadian Commission for UNESCO, I am able to influence both young adults who are still determining and learning more about their paths and the leaders who can create the change in policy that is needed now. This type of influence will allow for a bridge in the divide of understanding between generations.At the Annual General Meeting in May 2019, I was able to present on Gender Equity in Municipalities. I focused on strategies that municipalities can use to create better gender diversity in their own workplaces through better hiring practices, increasing inclusion activities, and ensuring that there is understanding of how marginalized individuals experience work. By having the municipalities engage in these practices, it becomes the standard for the broader community. This will increase gender diversity, and more diversity in general, in Canada.

Toronto, Canada Area

As a Manager, Consulting at CCDI, I was responsible for helping companies and organizations improve their efficiency, growth, and profit through accurate data gathering, thorough analysis, and providing valuable recommendations on all matters related to diversity, equity, accessibility, and inclusion. I worked to incorporate my knowledge, skills, and abilities as I helped top management strategically plan and implement strategies.I learned about the client's business challenges and technologies to understand their business needs by interviewing company personnel, specifically their C-Suite executive team to address underlying needs. From here, I listened to and addressed the needs of front-line staff members to understand the culture from the top and bottom of the organization.I was responsible for maintaining relationships and rapport with my clients to ensure they are gathering the information they need while still being able to champion the new plans in the workplace. I had weekly and biweekly touchbase calls and meetings with executive sponsors on the status of their project, updating them on any risks or potential needs to update and fulfill the needs of their contract.Additionally, I provided resources and training materials for leaders, HR managers, and staff at all levels on how to be a leader of diversity within their workplace through best practices. I engaged in a multitude of work packages to provide in depth recommendations to assist with being a champion. With my background in political communications, I was responsible for creating all presentations, brochures, summary reports, and reports related to client’s needs.

Windsor, Ontario

After completing my internship at the City of Windsor, I was hired as a temporary full time Human Resources Assistant to continue my work. I created a Diversity and Inclusion Initiative, a document that combines measurable Goals, Objectives, and Action Items with an implementation strategy for how best to implement the full Initiative while executing Phase One in tandem with creating a draft for Phase Two. Along with the Diversity and Accessibility Officer, we presented this Initiative to City Council and received approval and endorsement. By the end of my tenure, almost 75% of the Action Items of the Initiative, including creating an internal Diversity Committee, Employee Resource Groups, and a Workforce Census had been put into place. Additionally, I created an implementation timeline for each Action Item with the hopes that it will be put into effect on an ongoing basis over the next two years.Furthermore, I was responsible for all Corporate communications of the Diversity and Inclusion Initiative. I created a brand for the Initiative, was tasked with updating the internal website on an ongoing basis, and continuously generated messaging that explains the purpose of the Initiative to all staff. Moreover, I provided presentations to a variety of stakeholders about the City's Initiative and advised them on best practices for creating and implementing a Diversity and Inclusion Initiative.In addition, I continued working on accessibility matters including accessible web content. I updated my previously created training to be in line with the Microsoft Office Suite software that is in use at the City. With the opening of our new City Hall, I conducted accessibility audits to ensure all persons can navigate throughout the building and made recommendations for future building plans.In 2018, I was awarded the Customer Service Award (Rookie of the Year) in honour of my accomplishments at the Corporation.

Windsor, Ontario

Upon starting my internship with the City of Windsor, I was tasked with researching and drafting of portions of a Diversity and Inclusion Plan and Implementation Strategy for Huron Lodge, the City’s long-term care facility. I conducted a needs analysis with the staff, management, and care coordinators at Huron Lodge to best understand what was needed for the persons at Huron Lodge, their loved ones, and the staff and volunteers. I analyzed published Diversity and Inclusion Initiatives for long-term care facilities and based the draft for Huron Lodge around this. With input and direction from the Diversity and Accessibility Officer, this draft was published and has begun to be implemented. In addition, I created a set of recommendations for the creation and implementation of the overarching Diversity and Inclusion Initiative for the City of Windsor.During the second half of my internship, I focused on the accessibility of the City's website. I took multiple training courses on creating accessible versions of documents, including PDF remediation with Adobe Acrobat and CommonLook PDF GlobalAccess. In addition, I was trained on how to create Braille documents using Duxbury Braille Translator and an Everest-D V4 Braille Embosser. After these courses, I created training manuals for producing accessible documents using Microsoft Office Suite 2007 that does not include the accessibility features. I used this knowledge to suggest updates to the templates used for City documents online and made multiple options to choose from. Due to the focus of my work during this internship, I wrote my MA thesis on the website compliance standards in the AODA which is entitled "Functional Accessibility on the Web: How the AODA Fails End Users."

Windsor, Ontario

During my three terms at the University of Windsor, I worked as a Graduate Teaching Assistant in which I assisted a professor in the evaluation of students. I attended lectures to learn content on topics I was previously unfamiliar with and assessed student knowledge on this topic through their essays, midterms, and final examinations. In addition, I was available for discussion surrounding the topic or marks during weekly office hours or via email depending on the student's availability. In certain circumstances, I would meet with students outside of my scheduled office hours if they were conflicting with the student's prior commitments. Throughout my last term, I was also interning at the City of Windsor, dividing my time between interning, working on my thesis, and completing all my requirements as a Graduate Teaching Assistant.

Niagara-On-The-Lake, Ontario

I worked part-time at a kiosk for the Niagara-on-the-Lake Chamber of Commerce in which I engaged in conversations about the benefits of visiting the downtown core of Niagara-on-the-Lake with tourists and locals alike. I gave directions to persons to navigate throughout the city to gain the most from their driving experience and going to the tourist "hotspots." In addition, I booked hotels, wine tours, and other experience packages for customers.

Jordan Station, Ontario

As part of my requirements for my Human Resources Management certificate through Niagara College, I was required to partake in an internship, which I did at Moyer Diebel. After I finished my 300 hours, I was hired on part time for the remainder of the year to continue with the work I had started. I was responsible for all Human Resources administrative tasks, including recording employee absences. There was a system in place that was time consuming and outdated, which I updated to be more effective and efficient using Microsoft Excel. I was the point of contact for all questions and concerns regarding absenteeism. Moreover, I was responsible for the preparation of documents/packages, scheduling interviews, and coordinating meetings.In addition, I coordinated recruitment of non-management employees, including pre-screening of resumes, preparation approval documentation, and organization of the orientation process including new hire packages. I furthermore assisted with the recruitment of management employees, including pre-screening of resumes and coordinating interviews. Part of my position required me to conduct a needs analysis of the training programs in place regarding Health & Safety policies, specifically the AODA and Ontario Building Code. I researched additional policies and procedures and created an updated version to the Fire Evacuation Plan that was endorsed by the Fire Department. The policies and procedures surrounding Health & Safety were updated to reflect changes in legislation and to ensure best practices were being used at the Corporation.

Master Of Arts - Ma, Political Science

Activities and Societies: Campus Pride Centre, Reading Liberty Reading Group I graduated with a Master of Arts degree in Political Science.

Ontario College Graduate Certificate, Human Resources Management

Activities and Societies: Human Resources @ Niagara College, Leadership Exploration And Development Program, Respectfully Yours, Niagara.

Honours Bachelor Of Social Sciences, Specialization In Political Science

Activities and Societies: Sapientia uOttawa I graduated with Honours in Political Science and minored in Classical Studies. During my.