Jamie Watt Email & Phone Number

Wellington, New Zealand

Wellington, New Zealand

• Primary liaison and key stakeholder at Xero for all AWS/Azure/GCP cost efficiency and modernisation initiatives. Leading a delivery team of 6 DevOps engineers to build and maintain specific FinOps related products.
• Migration of all Xero SQL data to AWS S3 Glacier Deep Archive
• Since reached a 95% fleet reservation using Savings Plans and RIs
• Modernisation of several key solutions - SQL Backups using AWS FSx, S3 Lifecycle policies, optimisation usage of Dedicated Hosts to reduce capacity (and MS SQL licensing footprint)
• Implementation of tagging system which utilises a single “uuid” tag to reference the corporate system to automatically apply human readable tags without error
• Tagging (automated governance on cloud resource tagging standards)

Wellington & Wairarapa, New Zealand

ResponsibilitiesPart of the Site Reliability team, responsible for monitoring and analysing platform and software cost and usage. Providing forecasting for finance and procurement, and usage to all portfolio / GM level management. As a new capability at Xero, this role is also responsible for the creation and improvement of all platform cost optimisation.

Wellington, Wellington Region, New Zealand

Wellington & Wairarapa, New Zealand

ResponsibilitiesBased within the Process Services department. Identifying any risks or issues with licensing compliance for all Datacom clients (primarily MBIE). Managing any process and service documentation for continual service improvement.Software asset management (through License Dashboard License Manager)Vendor-side client and third-party.

Wellington & Wairarapa, New Zealand

ResponsibilitiesPart of the Internal IT team, providing global IT asset management for Xero. Purchasing and maintaining hardware/software, ranging from small purchases to large agreements. Also, managing the mobile telephony plans and contracts for our global offices.Hardware inventory (global tracking through Google MDM and Oomnitza)Mobile telephony.

Wellington

• Responsibilities
• Desktop support (Level 1 and 2) for HP and Apple hardware
• Server support (Level 3) – SCCM distribution points and domain controllers
• Developing process for service management within Xero
• Incident/Problem Management Achievements
• Align teams towards a singular ITSM tool

• ResponsibilitiesI was based in Pastoral House working on the Ministry for Primary Industries contract. My role comprised of providing onsite support for all the users in the Pastoral House and also the ASB Bank House..
• Installing, reimaging, and repairing workstations
• Logging warranty calls for hardware
• Troubleshooting general issues at desk-side
• ICT… Show more ResponsibilitiesI was based in Pastoral House working on the Ministry for Primary Industries contract. My role comprised of providing onsite support for all the users in the Pastoral House and also the.
• ICT Support role for project rollouts

• ResponsibilitiesI was based in the Asteron Centre working on the Inland Revenue Department contract. My role was to provide Desk-side Support for the 1800 IRD employees in this building. We provided BAU support through.
• Installing, reimaging, and repairing workstations
• Logging warranty calls for hardware
• Troubleshooting general issues at desk-side
• ICT Support role for project… Show more ResponsibilitiesI was based in the Asteron Centre working on the Inland Revenue Department contract. My role was to provide Desk-side Support for the 1800 IRD employees in this.
• ICT Support role for project rollouts

• Responsibilities
• Provide technical support for clients (remote or onsite)
• Provide clients with solutions and supply quotation
• Support other staff members
• Standard protocol – log incoming jobs, answering phones, cleaning up etcAchievements
• Acquiring Phoenix Group Ltd in Hamilton. A group of 6 bars and restaurants based in the Hamilton CBD.

• Computerz and More is a small boutique computer repair company based in Gisborne dealing primarily with home users. Computerz and More had three staff members and I was employed as a computer technician.Responsibilities
• Retail (Service and Sales)
• Computer repairs (onsite and in-house)Achievements
• Completely redesigned the Computerz and More website
• Moved from a basic workgroup over to a Small Business Server with an SQL job management system.

Diploma, Information And Communications Technology

Education record