NWR is the Premier roofing contractor for all your roofing needs in the Mountain-West regions!

Providing Visa Digital Commerce App support and Expanded Visa Services client management. Dealing in multiple Visa product lines including Debit, Pre-paid, Credit, P2P and large scale, world wide payment platforms. External client and internal partner support services. Leading Visa into the future of digital payments by operating within a new mobile support model. Troubleshooting design errors through implementation process. This support spans from direct client support to mobile wallet certificate review and management.

Conducted fraud and risk research/investigations identifying and circumventing merchant fraud patternsAdhered to all payments regulations and best practices across multiple policies and required best practices Reduced daily work volumes through the creation of a highly efficient communication process between internal analysts and clientsCreated daily work volume report identifying areas in which colleagues need to focus attention as these volumes fluctuated, allowing for an increased efficiency and creating more breathing room for team members to take on new projectsSolidified client relationships with process knowledge, while ensuring a 90% client interaction satisfaction rating