Jamie Y. Email & Phone Number

United States

Lead in the development of standardized system-wide program guidance and the preparation of the Scope of Required Services for LAHSA and other funded Interim Housing programs operating under the regional structure.Assist the Systems Department in preparing, presenting, and facilitating program alignment among all interim housing funders.Support the development and implementation of tools that will assist agencies to better track and provide services to Interim Housing program Coordinate, facilitate, train, and support providers (in conjunction with LAHSA interdepartmental teams) in agency onboarding and new program kick-off.Coordinate, facilitate, train, and support providers in interpretation and implementation of, understanding, and programming of Scopes of Required Services; LAHSA, ESG, CoC, any/all other funder-mandated guidance/policy and procedure into their programming and service delivery. Provide resources, best practices, and technical assistance to Interim Housing contractors to ensure programming requirements are met.Create, review and track performance improvement plans; coordinate with other departments to ensure issues and concerns that are raised are properly addressed.Work with agencies to resolve program performance findings, concerns, and grievances, as well as to improve provider programming and compliance measures.Collaborate with leadership and other departments across LAHSA with regards to quarterly reporting to funders, annual funding requests, and annual allocation distribution.

Los Angeles, California, United States

Work with and support staff of the Interim Housing Department in the ABH and Roadmaps components. Supervises program staff weekly; schedules and directs work; performs orientation, training, and quality assurance activities regarding staff performance; recommends personnel actions such as selection and evaluation. Develops working relationships with various stakeholders, community partners, and service providers in the development, evaluation, and enhancement of programming. Leads in the design of programming, through the development of RFPs (request for proposal), and the evaluation of proposals submitted for funding.Drives the development of practice standards, program guides, Statements of Work, and Scopes of Required Services for new and existing programs that will provide a deeper understanding of each program's essential core components and any funding regulations. Supports the development and implementation of tools that will assist agencies to better track and provide services to program participants. This will include form creation and development, as well as guidance and training on how to access and utilize new tools/forms.Coordinates facilitate, trains, and supports providers (in conjunction with LAHSA interdepartmental teams) in post-award activities, such as contract coordination, contract and agency onboarding, and new program kick-off.Ensures high-level programmatic issues are elevated and resolved swiftly to support integral staff and agency working relationships with providers.Provides support and reports to LAHSA’s governing bodies and performs other projects as needed.

Working within the System Components Unit, the Coordinator identifies and addresses program gaps and needs, and works to align system goals, opportunities, resources, and addresses barriers to program and systems-level success.

Los Angeles County, California, United States

Support LAHSA’s COVID-19 incident command efforts in partnership with the Federal Emergency Management Agency (FEMA) to provide temporary shelter through Project Roomkey (PRK) and re-housing efforts of those individuals in the programCoordinate, facilitate, train, and support providers during onboarding of PRK to implement the day-to-day operationsSupervise Site Coordinators, schedules and directs work performs orientation, training, and quality assurance activities, in Service Planning Area (SPA) 1 & 2Oversee 6 PRK motel/hotel sites which included over 230 personnel contracted providers, security, nurses, meal vendors, and LAHSA staff, and serves 700 clients within SPA 1 and 2Lead and guidance to the Site Coordinator team to achieve goals of coordinating new PRK sites, navigate logistics, provide meals, interact with stakeholders and LAHSA management

Work interdepartmentally to assess problem solving/diversion funded positions and prioritize areas of training and technical assistance to support positions.Enhance service delivery through the provision of targeted trainings and guidance to agencies.Support the development and implementation of tools to assist agencies in tracking and providing services to participants, including training and guidance on developed tools/forms.Coordinate and facilitate diversion trainings that promote best practices and skill development.Manage a comprehensive list of staff trained in problem solving/diversion and coordinate with the problem solving assistance fund administrator to ensure access and proper utilization of funds.Develop relationships with stakeholders, community partners and service providers to enhance diversion practices in all areas of the homeless services delivery system.Work in collaboration with other units to ensure accurate and effective monitoring of programs, data collection, contract implementation and reporting of outcomes.Create, review and track performance improvement plans; coordinate with other units to ensure issues and concerns are properly addressed.Coordinate, facilitate, train and support problem solving/diversion providers in post-award activities in conjunction with the system components team, such as: new contract onboarding, new program kick-offs, training on program Scopes of Required Services (SRS), best practices, and technical assistance to provides to ensure contracting and program requirements are met.

340 E Ave I , Suite 107 Lancaster Ca 93535

The Housing Navigator works as part of a team to assist clients with housing applications, complete supportive and subsidized housing paperwork, surveys rental market for affordable housing, and advocate for clients with prospective landlords. Support with collecting housing related documentation will vary depending on the needs of the individual being served. The Housing Navigator will meet with each client on a weekly basis to monitor their progression. The Housing navigator will document the client’s progression into case notes, and is expected to complete data entry and monthly reports. The Housing Navigator will be expected to work in collaboration with community partners and attend required meetings. This includes serving as a liaison between the various housing authorities and landlord/properties when assisting clients through various subsidized housing options and provide housing oriented workshops and training including tenant education for program participants in the community. Responsibilities:The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functionsProvide supportive services in a non-judgmental manner.Crisis intervention for homeless in the community.Monitor and evaluate client’s housing progression and develop modifications to the plan as necessary.Provide information, referrals, linkages, and advocacy to assist clients in accessing services and resources.Achieve knowledge of the contracts and grants working under.Maintain client related data tracking systems, including case notes and complete HMIS entries.

Antelope Valley

The Employment Specialist (ES) works with Veterans in the HUD/VASH Program in the North Region of LA County. ES assist the veteran in finding and retaining sustainable employment opportunities. The ES helps orient participants, conduct workshops and provide ongoing employment-related case management and support. Additionally, the ES networks with business leaders and employers to identify job opportunities for clients.

Greater Los Angeles Area

Case manages approximately 44 homeless clients that suffer from mental challenges and poly-substance abuse. Assist clients through treatment and obtaining permanent housing. Support clients and educate the value of self-sufficiency. Participated and assisted with developing EHR, document transcribing, and other quality assurance reports.

Los Angeles

Residential Associate- assist and maintain a safe environment for residents in the transitional housing program.

Santa Monica

To outreach homeless individuals that suffer from mental illness, Provide support services to the target population, and link them to social services in the community. Collaborated with the City of Beverly Hills to establish outreach to the most vulnerable people experiencing homelessness (PEH). The outreach team was formed and the purpose is to link them with various resources and funded bed availability in the various interim housing programs.

Hollywood

Case Manage 33 residents that are chronically homeless with various different barriers, i.e. untreated mental illness, substance abuse, medical issues, and various other barriers in a Harm Reduction Environment. Data Entry of HMIS and all case notes, connect residents to services for income, housing, mental health, alcohol/drug use, TB testing, Collaborate with outside agencies in resident has a second CM, and I conduct a once a month group with case load on life skills topic.

Santa Monica

Supports the activities of the department, which provides high-quality substance abuse recovery services for people who are struggling with addictions to alcohol and other drugs by assisting them in achieving identified goals. Main scopes of practice: Case Management, Addiction Counseling, Assessment and Referral, and Group Facilitation. In Santa Monica as a parent advocate and counselor, CLARE facilitated group therapy and parenting classes in which I was responsible for the curriculum.

Bachelor Of Science - Bs, Behavioral Sciences, 3.0

Activities and Societies: National Society of Collegiate ScholarsHonors Society

Bachelor Of Science (Bs), Information Technology Mobile Development, 3.0

Transfer, Sociology, 3.0