Jami Irwin Email & Phone Number

Sydney, New South Wales, Australia

- Master of Ceremonies and keynote speaker for Monday.com’s annual conference, Elevate 2024 APJ- Advocates for customers by passing along constructive feedback, while maintaining an understanding of department priorities and company objectives. - Cultivates trust with customers to understand their needs, interests and dilemmas. Presents scalable solutions.

Sydney, New South Wales, Australia

- Provide personalized, effective, and insightful support to customer inquiries via multiple channels.- Understand Monday users' varied needs and ensure their success with monday.com. - Empower Monday customers to achieve their goals and overcome their challenges with the platform. -Serve as an ambassador for Monday customers with the rest of the.

- Assist and train a team to provide excellent customer support and carry out administrative duties as well as liaise with company management to support and implement growth strategies.- Enhance customer experience and relationship through development of team skills and processes,governing sales order management.- Take/process orders by phone or email and.

Sydney, New South Wales, Australia

- Plans, executes, and supervises guest experiences, tours, classes and private events with up to 50 people. - Developed, implemented and currently facilitating ongoing rollout of new onboarding and training program for a team size of approximately 30 employees.- Maintain the performance of team members by regularly reviewing KPI’s in quarterly performance.

Sydney, New South Wales, Australia

Facilitates experiences in the distillery space of Archie Rose Distilling Co. Successfully plans and executes events and experiences for guests ranging from tours of the distillery to creative gin and whisky blending classes. Exhibits knowledge of bartending and and exceptional hospitality guest service.

Lake Buena Vista, FL

Tour high-end clientele, providing premium access and service to Walt Disney World Parks & Resorts. Develop a complete working knowledge of the Walt Disney World resort area. Work autonomously with guests to make decisions in a dynamic work environment. Supported tour team in various roles to ensure the standard of quality for tours within the park. and.

Keys to the Kingdom and Disney's Family Magic ToursPremiere access Tour Guide for select guests providing history, insight and service to the Magic Kingdom Theme Park. Worked autonomously with assigned clientele to provide personal and prioritized services and decisions in a dynamic work environment. Engaged guests with immersive storytelling and play with.

Lake Buena Vista, FL

Developed a complete working knowledge of the Walt Disney World resort area and its associated facilities. Rapidly learned and mastered varied specialty computer programs used for various systems within the business. Provided guests of Walt Disney World with informative and impeccable guest service as well as immediate recovery to ensure a memorable and.

Lake Buena Vista, FL

Top 10% applicant for premiere tutelage program which adhered to national education science standards. Directed and facilitated specialty classes of students on the topic of physics through practical learning and use of Walt Disney “imagineering” live examples. Encouraged participants ages to apply problem solving techniques to unique situations and pushed.

Worked with education professionals on the development and execution of interactive syllabi with a focus on location based environmental themes and conservation. Encouraged children immersion and interaction with use of problem-based curriculum which inspired students to take an active role in their learnings of marine habitats and locations show cased.

Orlando, Florida Area

Journey Into Imagination with Figment and the Disney and Pixar Short Film FestivalPerformed daily safety and show checks to make sure the attraction was safe and show ready. Operated ride vehicles. Brought elements of the attraction story to life using themed language with guest interactions. Acted as a source of information for guests to inquire more.

Orlando, Florida Area

Sales agent for the Walt Disney World theme parks and resorts complex providing personal, professional and knowledgeable vacation planning for Disney guests. Surpassed area sales averages for park Annual Passes, and consistently achieved 120-140% of area targets. Provided the Disney experience as a front-line representative to individuals, families and.

Webster, WI

Managed a team of 30 staff members and directed them in planning and executing programming for over 150 campers daily for 9 weeks. In addition, designed program regalia, dealt with camper and staff issues, and communicated with other programs at camp as well as parents. Designed camper and staff regalia. Oversaw production of a musical performed by 93.

Mall Of America, Bloomington, MN

Brought magical moments to the Mall of America. Gained cash register experience and intense multitasking skills at one of the busiest Disney Stores in the country. Helped guests bring home their "Once Upon a Dream" items and kept the store a fun, creative, and safe environment.

Downtown Disney

Merchandise Cast MemberHelped guests find their "magical merchandise memories" through the creation of magical moments and exceptional guest service. Worked closely with an array of diverse cast members and guests.Used verbal and non-verbal communication to communicate with guests from around the world.