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I am a competent leader with over 20 years of experience thriving and navigating the unique curveballs always present in a start-up environment. I have a deep dedication to delivering quality, consistency, improved productivity, and profitability in a high-pressure, fast-paced environment. My work demeanor is highly versatile, passionate, and a detail-oriented executive with a hunger for new challenges and a growth mindset aligned to achieving business goals. Colleagues have described me as a clear-eyed, honest manager who demonstrates the initiative to inspire collaboration, communication, respect, and results among all team members.My strategic mindset enables a unique innate ability to sort through the clutter and find the best route to serve both intradepartmental and interdepartmental partnerships. PROFESSIONAL REPUTATION:- Analytical, Strategic, Critical, Conceptual Thinker- Collaborator, Storyteller, Technical Writer, Public Speaker- Highly Resourceful, Servant Leader and Change Agent- Fostering Curiosity to Ensure a Constant Stream of Creativity and Meaningful InsightsSPECIALIZATIONS:• Sales and Business Development Strategist • Data Analyst, User Stories, Process Mapping• Analytics and Data Segmentation• Product Management/Product Owner• New Product Brand Awareness• Lead Generation, Nurturing, and Optimization• Cross-Channel Content Strategy• Budgeting and Expense Control• Salesforce CRM Implementation, Configuration, Data Migration, and Hubspot Integration• Internal and External Event Marketing• Recruiting, Hiring, Training, and Mentoring• Physician e-Learning and Patient Education Tools• Outstanding Organizational Skills• Engaging Instructor/Facilitator My CLIFTONSTRENGTHS(TM)Gallup created CliftonStrengths, a science of identifying a person's innate talent DNA. The assessment measures the presence of talent and identifies the five most dominant and naturally recurring patterns of thought, feeling, or behavior. My Signature Themes in ranking order: ★ Achiever★ Strategic★ Responsibility★ Command★ Self-Assurance(If adding a new team member to your crew who embodies achievement, strategy, responsibility, and leadership, then we should chat. Reach out and let's have a conversation. You won't regret crossing paths with me.)
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Director Of Marketing, Speac SystemBrain Sentinel, Inc. Jul 2017 - Apr 2020San Antonio, Texas Area• Planned, implemented, set milestones, managed, and reported on critical project plans for multiple channels: Medical device manufacturer and IDTF (Independent Diagnostic Testing Facility) accredited by the Joint Commission• Conceptualized, designed, and launched Salesforce CRM Health Cloud for 4 business units: Sales, Marketing, Clinical Operations, and Patient Management• Established lead generation, lead nurturing, content development, integrated marketing strategies, and external industry event planning with neurologist subject matter experts• Collaborated and communicated with cross-functional teams at all levels of the organization including the Board of Directors and C-Suite• Salesforce Administrator responsible for all aspects of CRM user and license management including multiple profile, role, and user setups, customization of objects, fields, record types, page layouts, permissions, validations, process flows, assignment rules, triggers, approval processes mobile administration, OWD, and sharing rules• Developed CRM strategies and roadmaps, implemented, dashboards and custom reports, and managed integrated applications and third-party suppliers including FedEx, Hubspot, Docusign, Mailchimp, Zen Desk, SAP, etc.• Defined, planned, and improved Patient Care Specialist productivity by 20% via business cases and outcomes• Provided guidance and practical solutions to senior leadership to make data-driven decisions and increase the revenue stream• Designed and implemented a new lead scoring process, improving conversion rate by 20% -
Principal ConsultantJackson Healthcare Partners Feb 2017 - Jun 2017Greater Nashville Area, TnMarketing & Business Development Strategist for private, New York City-based $135M Intraoperative Neurophysiological Monitoring (IOM) company• Provided guidance and practical solutions to senior leadership to expand business development and increase the revenue stream • Utilized business insight, intuition, and communication skills to help add complementary diagnostic service line of in-home video electroencephalogram (VEEG) division • Helped position company for sale and integration to a $3B public device manufacturer
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Vp MarketingRsc Diagnostic Services Oct 2013 - Jan 2017Nashville, Tennessee, United States• Orchestrated all lead generation and business development strategies to build brand equity: Website, Blog, SEO, Content Creation, Competitive Analysis, Buyer’s Journey, Social Media Strategy, etc. • Rebranded the company from Restore Sleep Centers (external diagnostic sleep lab) to RSC Diagnostic Services (Redefining Seizure Care) providing in-home diagnostic EEG services for pediatric and adult patients• Salesforce Administrator and primary point-of-contact responsible for all aspects of CRM user and license management including supporting users, managing data, maintaining security standards, conducting activity audits, and delivering actionable analytics• Served as CRM Trusted Advisor, proactively creating a roadmap, identifying unused or underutilized platform features, and increasing overall adoption by 80% • Worked directly with the sales team and R-EEG Technicians regarding new and ongoing user training, support issues, and problem troubleshooting• Identified and gathered requirements (via brainstorming sessions, interviews, data analysis, demos, surveys, user groups, and observation) translating into best practice, scalable solutions to meet customer needs• Developed innovative product approaches to drive revenue growth and increase market share• Initiated improved patient workflow mapping by analyzing marketing data, persona segmentation, tracking quality metrics, asset utilization, and patient experience benchmarks for B2B and B2C channels
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Vp Marketing & Customer GrowthStinger Medical Jan 2006 - Jun 2013Murfreesboro, Tennessee, United States• Created marketing, inside sales, and customer service departments to transition from a distributor sales model to direct sales of an Original Equipment Manufacturer• Developed Salesforce Sales Cloud and Service Cloud instances including configuration, data migration, dashboards, and reports for users at all levels of the organization• Executed B2B opportunity pipeline and sales conversions resulting in revenue growth of 366% from 2009 – 2012• Identified operational bottlenecks, restructured roles, automated repetitive tasks, and optimized standard operating procedures resulting in a reduced average customer service ticket resolution time of 25%• Improved clinical and biotech user adoption of workstations by 30% via a program of platform enhancements, including branding, e-learning, custom apps, and standardized reports and dashboards.• Pioneered innovative ways to drive awareness and demand for our key platforms to advance patient care, improve clinical workflow, and deliver clinical and economic value to healthcare systems nationwide • Increased team efficiency, motivated the team, and advocated for changes to ensure quality and effectiveness across project teams and business units including sales, inside sales, marketing, customer service, clinical operations, technology, and engineering• Utilized Jira to create, maintain, and prioritize the list of product requirements and backlog to deliver value, scalable solutions, and a focus on exceptional user experience• Monitored and controlled inside sales, marketing, and customer service budgets -
Consultant & Principal FacilitatorJami Jackson Llc Jan 2003 - Mar 2007Greater Denver Area• Lead requirements gathering, solution design, contributing to statements of work, communicated project outcomes to stakeholders, conducted user training, and actively promoted user adoption of new business development processes• Enhanced CRM platform by gathering requirements and feedback, designing automation and best practice solutions with a focus on exceptional user experience, managing the product roadmap, and conducting new user and ongoing user training• Collaborated with C-suite to define strategy and achieve near-term and long-range goals• Conducted needs analysis, communicated project outcomes to client-side project stakeholders, executed strategies, and provided knowledge relevant to client business challenges• Delivered training and development needs assessment based on performance reviews, skills gap analysis, corporate core competencies, and interviews per department, branch, team, and individual• Monitored and measured user adoption and compliance with business development strategies• Facilitated training events ranging in duration from a half-day workshop to a 5-day learning intensive
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Corporate Training DirectorAccountingsolutions Jul 1998 - Dec 2003• Assessed and identified organizational training and development programs ensuring alignment with core competencies and business goals• Conducted annual training and development needs assessment based on performance reviews, skills gap analysis, and input per department, branch, team, and individual• Facilitated an array of training events ranging in duration from a half-day workshop to a 5-day learning-intensive• Liaised with various other departmental heads and managers to establish training metrics, evaluate the effectiveness of training, and measure results• Implemented coaching sessions and mentorship programs to develop a continuous learning culture• Budgeted quarterly and annual allocations for all learning activities, curriculum, and resources
Jami Jackson Skills
Jami Jackson Education Details
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Communication And Media Studies -
Opc-Organizational Performance & Change
Frequently Asked Questions about Jami Jackson
What is Jami Jackson's role at the current company?
Jami Jackson's current role is Director of Marketing, SPEAC System at Brain Sentinel, Inc..
What is Jami Jackson's email address?
Jami Jackson's email address is jj****@****cal.com
What is Jami Jackson's direct phone number?
Jami Jackson's direct phone number is +130352*****
What schools did Jami Jackson attend?
Jami Jackson attended University Of Florida, Colorado State University.
What are some of Jami Jackson's interests?
Jami Jackson has interest in Interior Design, Pilates, Law Of Attraction, Classical Ballet, Yoga, Home Improvement, Reading, The Secret, Loa, Running Marathons And 1/2 Marathons.
What skills is Jami Jackson known for?
Jami Jackson has skills like Leadership, Strategy, Management, Account Management, Training, Business Development, Recruiting, Start Ups, Marketing, Interviews, Team Building, Human Resources.
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