• Talking staff through a series of actions, either face to face or over the telephone to help resolve issues.• Troubleshooting system and network problems• Diagnosing and solving hardware or software faults.• Working continuously on a task until completion (or referral to third parties, if appropriate).• Monitoring and maintaining computer systems and networks.• Installing and configuring computer hardware operating systems and applications.Management of the company website

• Ensure that documents are in the system and clearly readable before they are shredded.• Maintain the privacy of patients according to the HIPAA law.• Contributes to team effort by accomplishing relater results as needed.• Clean and service the scanner to ensure continued operation.• Basic I.T. Assistance.

• Directed vehicle traffic on and off the ferry.• Observed the safety of the passengers and vehicles onboard the ferry.• Served as lookout of boat traffic on the ferry while it was on transit.• While not on the ferry, ensured its maintenance such as painting, replaced splitting ropes, chipping rust, cleaning the passenger lounge areas, pumping water out of compartments, and some mechanic work.