Jamil Uddin Email & Phone Number

Islamabad, Islāmābād, Pakistan

Islamabad, Islāmābād, Pakistan

• Spearheaded company-wide initiatives, driving new business growth through a multi-faceted approach, including cold calls, in-person visits, referrals, and leveraging social media networks.
• Maintained a robust daily outreach routine, averaging over 100 calls per day, while harnessing the power of a CRM system to revive dormant prospects and re-establish relationships with past clients.
• Cultivated and nurtured relationships with key IT vendors, fostering cross-channel business partnerships and creating tailored buying programs for high-potential clients in the public and private sectors.
• Contributed to enhanced customer satisfaction and retention rates by actively participating in the deployment of innovative service strategies.

Islamabad, Islāmābād, Pakistan

• HEC Focal Person for Prime Minister National Laptop Scheme (PMYP): Played a pivotal role as the HEC Focal Person for the Prime Minister National Laptop Scheme, overseeing its successful implementation across public.
• Efficient PM Laptop Distribution: Initiated and successfully executed a streamlined distribution process for PM Laptops in public sector universities throughout Pakistan, ensuring efficient and organized distribution.
• Complaint Resolution: Managed the PM Complaint Cell for PM Laptop Scheme, addressing and resolving concerns and issues raised by students from public sector universities across Pakistan.
• Business Process Reengineering: Collaborated with university focal persons to document their specifications for Business Process Reengineering, contributing to process improvements and efficiency.
• User Acceptance Testing (UAT): Facilitated business users during the User Acceptance Testing (UAT) phase, ensuring that systems and processes met the required standards.
• Technical Team Participation: Actively participated in the technical team responsible for the integration of PM Laptop distribution data into the Kayko database system.

Pakistan

• I had the privilege of serving Habib Bank Ltd for over two decades, contributing significantly to various departments and taking on diverse roles that has honed my skills and expertise.IT Management and Operations:
• IT Manager of HBL Kabul, Afghanistan (July 2012 – September 2012): Played a pivotal role in HBL Kabul, spearheading the successful rollout of the Misys system and establishing a Network Operations Centre with Roshan.
• Head of ITS Center, Multan (April 2011 – June 2012): Led the preparation of IT infrastructure for the Misys rollout in South Region, overseeing hardware procurement, project planning, and branch readiness.
• Manager IT Operation Department & No.2 IT Centre In Charge, Islamabad (January 2003 – August 2009): Managed IT operations, data centralization, system migrations, and the transition from batch to online banking.
• Manager Human Resource & IT Operations, Afghanistan: Selected for this role due to my achievements in HBL Pakistan, where I actively contributed to the successful Misys rollout in Afghanistan ahead of schedule.
• Manager Administration/Account & IT Operation, Islamabad (Jan 2003 – July 2010): My responsibilities encompassed offering top-notch customer service, managing account executives, and handling accounting.