Jamila Ohida Email and Phone Number
Business Development/Customer Success Manager with 4 years of experience providing top-notch customer service to both B2B and B2C customers in the service industry. Possess exceptional interpersonal skills and have a talent for building positive relationships with customers, colleagues, and stakeholders at all levels. Proficient in managing helpdesks, pre/post-sales support, and live chat services, and the use of frontline experience to develop strategies that enhance customer satisfaction and drive commercial performance.
Venia Business Hub
View- Employees:
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Customer Success ManagerVenia Business Hub Oct 2021 - PresentLagos, NigeriaAs Customer Success Manager, I am responsible for spearheading the development of the comprehensive annual financial budget which optimizes resource allocation and maximizes profitability.My most notable achievement is leveraging strategic business development initiatives which successfully drove customer growth from 70% to 95%. I also developed innovative sales strategies, enhanced customer retention efforts, and implemented measures to reduce churn rates.
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Community ManagerVenia Business Hub Jul 2020 - Sep 2021NigeriaIn my role as Community Manager, I ensured that clients had a positive experience and a sense of community within the Hub, overseeing the client onboarding process, communicating effectively with clients, building strong relationships, and implementing personalized strategies to increase client retention. In addition, I maintained an accurate client database and fostered meaningful interactions between clients and team members.
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Community RepresentativeVenia Business Hub Nov 2019 - Jun 2020NigeriaResponsible for building community morale especially during the COVID-19 Lockdown using various Customer Service and Customer Success programs.
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InternVenia Business Hub Aug 2019 - Oct 2019Plot 8 Providence Street Lekki Phase 1 Lagos, Nigeria,
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Sales AssistantNgcareers Mar 2019 - May 2019Lagos, Nigeria
Jamila Ohida Education Details
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History And International Relations -
History And International Studies
Frequently Asked Questions about Jamila Ohida
What company does Jamila Ohida work for?
Jamila Ohida works for Venia Business Hub
What is Jamila Ohida's role at the current company?
Jamila Ohida's current role is Business Development Manager | Driving Growth and Ensuring Customer Success through Strategic Partnerships.
What schools did Jamila Ohida attend?
Jamila Ohida attended Nigerian Defence Academy, Nnamdi Azikiwe University.
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